MyLivingChoice

Caring Excellence

1169 Eastern Pkwy #1134

4.7(46 ratings)· Louisville average: 4.2

Caring Excellence — photo 11 / 5

Quick Facts

Care hours
Around-the-clock in-home care available
Leadership background
Founded by a registered nurse, 40 years experience
Payment options
Accepts long-term care insurance and private pay
Service area
Covers Louisville, Middletown, St. Matthews, Jeffersontown, Prospect
Specialty service
Offers hospital-discharge-to-home transition care

What Families Think

Families describe Caring Excellence, a Louisville-based home care agency, as reliable and compassionate, with caregivers who show up even in bad weather and directors who are easy to reach when care needs change. Reviewers highlight experience with complex conditions like dementia, Parkinson's, and ALS, and several say they've referred friends and family to the agency after positive personal experiences.

The Good

  • Caregivers called compassionate, patient, and reliable
  • Directors described as responsive and easy to work with
  • Experience supporting dementia, Parkinson's, ALS, and stroke clients
  • Caregivers show up even in poor weather conditions
  • Multiple reviewers recommend agency to friends and family
  • Strong 4.7 rating across 46 Google reviews

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

About Caring Excellence

Caring Excellence is a home care agency providing in-home senior care services in Louisville, Kentucky and surrounding areas. Licensed by the States of Kentucky and Indiana since 2012, the agency specializes in senior care, after-hospital care, Alzheimer's and dementia care, Parkinson's care, neuromuscular care, stroke care, and cancer support.

Services include bathing, dressing, and grooming assistance, ambulation and transfer assistance, range of motion exercises, and around-the-clock care to ensure safety, comfort, and companionship. Transition services are designed to bridge the gap between hospital discharge and home recovery. All services are provided in the comfort of a client's home with a personalized approach, focusing on emotional well-being and practical support to help individuals maintain independence.

Caring Excellence carefully selects caregivers through a multi-level interview and screening process before they undergo in-depth professional training and are matched with clients. The management team includes the founder, a registered nurse with 40 years of healthcare experience, and dedicated owners and directors at each location committed to providing care centered on individualized needs.

The agency serves Louisville and surrounding areas including Middletown, St. Matthews, Prospect, Jeffersontown, Crescent Hill, and communities across Northern Kentucky and Southern Indiana. The company accepts long-term health insurance and private pay, and staff help clients explore available financial resources.

Types of Care

Home Health and Hospice

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Reviews

4.7overall · 46 ratings combined

4.7★ on Google (46)

Mary Joe Elrod

Apr 2026

via Google

I have used Caring Excellence since 2024 and have been extremely pleased with the services. The director is very kind and easy to work with if changes are needed. I have recommended Caring Excellence to many people seeking help with aging parents. This was my reason for reaching out to them and I am forever grateful that I did. If you are looking for help with different situations for your parents or loved ones, this is the place you will want to check out. You will not regret it for sure.

Kelly Gannott

Apr 2026

via Google

Caring Excellence has cared for our family member for 5 years full-time. We always know he is safe and well cared for. Kayla has been very good to work with when he has needed more care and if a caregiver has had a scheduling conflict. We would highly recommend Caring Excellence.

Candace Hill

Apr 2026

via Google

CE caregivers have been wonderful for and to M, our sister with dementia and B, her husband, who is medically very frail. M and B live separately in a senior care home. (She is in memory care). The CE caregivers provide experienced, attentive companionship and assistance beyond what the senior home staff can provide. We visit often and see every day how kind and competent they are. They facilitate visits between M and B, which is important for them. We have come to trust them like family, and treasure the peace of mind their assistance gives us. Kayla has been wonderful helping us with the challenges of having two 80-somethings who need lots of help.

Drew Ernst

Jan 2026

via Google

I would recommend Caring Excellence a 10 if possible! Kayla and her staff were so professional and caring for my mother around the clock care. It gave me comfort knowing they were there for her when I could not be there but also when I was there. It gave my mother great comfort seeing the ladies there to be with her. Every one of the ladies were very compassionate and always there even when road & weather conditions were less than ideal. Caring Excellence came to me very well recommended and I can absolutely agree on why and will be the contact I make if that type care is ever needed for another loved one or myself if able to make that decision on my own. Our whole family knows who to call if it arises. I/we have recommended them and will continue to do so to all our friends as to how wonderful Caring Excellence is for loved ones. Thanks again for the caring of my mother! Drew

Sharon M. Pierce

Dec 2025

via Google

I have had the great blessing of working with patients cared for by Caring Excellence for several years now. They have consistently provided the most wonderful care, shown great patience, compassion and flexibility. I was so blown away by this group that when it was time for care needed for my grandmother with Parkinson’s, I didn’t hesitate to recommend that my dad reach out to them. She was not the easiest person to work with by Caring Excellence could not have taken better care of her. When another family member had care needs for a loved one with ALS I had again recommended them. Their feedback was the same. It is hard to find caregivers you can trust and rely on. Caring Excellence is truly the best there is.

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