Sandra Maze
May 2026
The staff here truly deserves recognition for the amazing care and compassion they show every day. Everyone is friendly and willing to go the extra mile to make residents and their families feel comfortable and cared for.
1 / 5Quick Facts
- Total units
- 122
- Medicare rating
- 4 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 122
- Inspections
- View history (58 citations)
- Facility size
- 120-bed skilled nursing facility
- Support services
- On-site x-rays, lab work, and podiatry services
- Hospice arrangements
- Arranges private home and hospice care
- Stay length
- Accommodates both short-term and long-term stays
CMS Care Compare
What Families Think
Seneca Place is a 120-bed skilled nursing facility in Louisville's Bowman neighborhood, with most reviewers praising staff compassion and dedication to residents. However, at least one detailed account describes serious lapses in basic care, communication, and room conditions, so experiences appear to vary.
The Good
- Staff described as compassionate and family-like
- Specific aides and nurses praised by name
- Facility described as clean and welcoming
- Personalized treatment plans including physical therapy
The Bad
- One detailed report of inadequate linens, towels, and hygiene care
- One report of slow response to call lights
- One report of poor communication with family about resident's condition
- One report of resident moved to a windowless room with broken TV
AI-generated from reviews and community data.
Seneca Place is a senior living community in Louisville, Kentucky offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 4.0 out of 5 across 114 reviews.
About Seneca Place
Seneca Place is a 120-bed skilled nursing facility located in the Bowman neighborhood of Louisville, Kentucky, offering compassionate 24-hour skilled nursing care to seniors.
The facility provides comprehensive nursing and therapeutic services, including assistance with daily living activities, balance training, medication management, IV therapy, and diabetes management. The Care Team is specially trained to work with seniors and develops personal therapy and care programs designed to maximize residents' abilities and independence. Support services available include mental health consultations, x-rays, lab work, podiatry services, and arrangements for private home and hospice care.
Each resident receives a personalized treatment plan that may include skilled nursing, physical therapy, and other services tailored to individual needs. The Care Team consists of trained, licensed, and compassionate professionals committed to providing quality, respectful, and highly personalized care.
Rooms are equipped with high-speed internet to accommodate residents' technology needs, and the facility encourages residents to bring personal items to help them feel more comfortable during their stay, whether short or long-term.
Types of Care at Seneca Place
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
- Wi-Fi / High-Speed Internet
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- 24-Hour Staff
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of Seneca Place
4overall · 114 ratings combined
4★ on Google (114)
Shane Henderson
May 2026
The staff at this nursing home truly go above and beyond to make every resident feel cared for and comfortable. The facility is always clean, welcoming, and filled with compassionate people who treat residents like family. I would highly recommend this facility to all.
April Baker
May 2026
I don't know why this place has a 3.9 star rating. My mother was in that place for almost a month, and it was a horrible experience. Let me first mention a nurse aide by the name of Dakota. He, for sure did his job and did it well. Everytime I would see him I just knew that my mom was going to be ok as long as he was there taking care of her. Can't say that for anybody else. I just felt like she didn't get the care that she deserved. The whole entire time she was there, she never got that many linens for her bed nor any towels or washcloth. I wanted to wash her bottom one day when I realized that you have to let the water in the bathroom run for at least 30 minutes to get hot water. You put her light on for help and it took a long time for anybody to come in and help her. Me and my sister was up there almost every day with her, and they would never hardly give us updates on what's going on with her. It was just a horrible experience. When her Medicare discharged her because her Medicare would no longer pay for her to stay there they just put her in a dark room. Bed beside a wall with no window and broken tv. When we arrived there, her diaper was soak and wet and sheets as well. It almost looked like a jail cell room. Very sad especially when it's your loved one. We just decided to take my mom home and take care of her the best we can. My mother had a stroke and can't move her whole left side and physical therapy didn't hardly work that much with her at all. If you care anything about your love one's make sure they are in a facility that's going to give them good care. I really think that they need too work on having a better staff of people who really care about the patients instead of their pockets. I would not recommend this nursing home to anybody. Total nightmare.
Dylan Martin
Apr 2026
Seneca Place truly feels like family. The staff goes above and beyond every single day to make sure residents are cared for with compassion, respect, and dignity. You can tell that everyone there is genuinely devoted to what they do—it’s not just a job to them, it’s a calling. The level of care is outstanding, and the staff treats each resident like their own family member. From the nurses to the aides to the support team, everyone works together to create a warm, welcoming, and supportive environment. It brings so much comfort knowing your loved ones are in a place where they are not only well taken care of but also truly valued and loved. I highly recommend Seneca Place to anyone looking for quality care and a caring community.
Kim Quintela
Apr 2026
Mom was in hospice care and it was hot in the room - Nurse Kim shared her personal fan to make it more comfortable. She checked on our family regularly and genuinely cared about what we were going through. Dakota was an incredible aid - gentle & kind - took time and listened to the family's needs. Wonderful caregiver.
Government Inspection History
4 inspection visits in the last three years, 58 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jul 4, 2025Fire Safety StandardHealth ComplaintHealth Standard2 citations
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 5, 2025
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2025
Jan 17, 2025Health Complaint1 citation
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 7, 2025
Feb 9, 2024Fire Safety StandardHealth ComplaintHealth Standard19 citations
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 15, 2024
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 15, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 15, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 15, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 15, 2024
Ensure proper usage of power strips and extension cords.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 15, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 15, 2024
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 15, 2024
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 15, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 15, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 11, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2024
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2024
Have restrictions on the use of portable space heaters.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2024
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2024
Apr 3, 2021Fire Safety StandardHealth Standard36 citations
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Severity L of L: immediate jeopardy, widespreadCorrected May 10, 2021
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity L of L: immediate jeopardy, widespreadCorrected May 10, 2021
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity L of L: immediate jeopardy, widespreadCorrected May 10, 2021
Have a plan that describes the process for conducting QAPI and QAA activities.
Severity L of L: immediate jeopardy, widespreadCorrected May 10, 2021
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity K of L: immediate jeopardy, patternCorrected May 10, 2021
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity K of L: immediate jeopardy, patternCorrected May 10, 2021
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedCorrected May 10, 2021
Provide enough food/fluids to maintain a resident's health.
Severity J of L: immediate jeopardy, isolatedCorrected May 10, 2021
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity J of L: immediate jeopardy, isolatedCorrected May 10, 2021
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity G of L: actual harm, isolatedCorrected May 10, 2021
Reasonably accommodate the needs and preferences of each resident.
Severity G of L: actual harm, isolatedCorrected May 10, 2021
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Severity G of L: actual harm, isolatedCorrected May 10, 2021
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2021
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2021
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2021
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2021
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2021
Meet other general requirements that are deficient.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2021
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2021
Ensure each resident receives an accurate assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2021
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2021
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2021
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2021
Have exits that are accessible at all times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2021
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2021
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2021
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2021
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2021
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2021
Have restrictions on the use of portable space heaters.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2021
Meet requirements for the installation and maintenance of electrical systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2021
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2021
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2021
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2021
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2021
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Seneca Place offer?
Seneca Place offers Skilled Nursing / Long Term Care.
Where is Seneca Place located?
Seneca Place is located at 3526 Dutchman'S Lane in Louisville, Kentucky.
What do families say about Seneca Place?
Seneca Place is a 120-bed skilled nursing facility in Louisville's Bowman neighborhood, with most reviewers praising staff compassion and dedication to residents. However, at least one detailed account describes serious lapses in basic care, communication, and room conditions, so experiences appear to vary.
How did Seneca Place do on recent health and safety inspections?
Seneca Place had 4 government inspection visits in the last three years, with 58 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Seneca Place?
Submit the Request Information form on this page to connect with Seneca Place and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Seneca Place? Claim this listing to update photos, pricing, and details. It's free.
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