MyLivingChoice

Cherokee Park Rehabilitation

2100 Cherokee Ridge Way

4.3(52 ratings)· Louisville average: 4.2

Cherokee Park Rehabilitation, photo 11 / 5

Quick Facts

Total units
104
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
104

What Families Think

Reviews of Cherokee Park Rehabilitation are sharply divided, with families praising the physical and occupational therapy team and describing a warm, attentive environment, while other reviewers report serious lapses in basic care and communication. The split between 5-star and 1-star experiences suggests inconsistent quality depending on staff and timing of the stay.

The Good

  • Praised physical and occupational therapy team
  • Staff described as attentive and caring
  • Welcoming, supportive atmosphere for families
  • Helped personalize care around emotional needs

The Bad

  • Multiple reports of call lights going unanswered
  • One report of delayed or missed medications
  • One report of staff communication and language barriers during an emergency
  • One report of rude staff and slammed doors

AI-generated from reviews and community data.

Cherokee Park Rehabilitation is a senior living community in Louisville, Kentucky offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.3 out of 5 across 52 reviews.

About Cherokee Park Rehabilitation

Cherokee Park Rehabilitation is a skilled nursing and long-term care facility in Louisville, Kentucky, licensed for 104 residents. It provides rehabilitation and ongoing care services typical of a mid-sized regional nursing facility.

Family experiences at Cherokee Park are notably mixed. Several families praised the staff's attentiveness and emotional support alongside physical therapy and occupational therapy, with one noting her mother said she would choose Cherokee Park again for future rehab stays. Families also highlighted a welcoming atmosphere and caring approach to recovery. However, other families reported serious concerns, including communication barriers among staff members, inconsistent assistance with mobility and daily needs, missed meals, and unresponsive call systems, experiences that prompted at least one family to arrange hospital transfer.

Cherokee Park holds a 4.3 out of 5 rating across 52 Google reviews. The spread between five-star and one-star accounts reflects meaningful variation in resident outcomes and family satisfaction, suggesting that experience may depend significantly on circumstances or timing of stay.

Types of Care at Cherokee Park Rehabilitation

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Cherokee Park Rehabilitation

4.3overall · 52 ratings combined

4.3★ on Google (52)

Jaiga Hester

Jul 2026

via Google

This place is a nightmare the people that worked there doesn’t speak good English had no clue as to what to do doing an emergency. I had to check out and be transported back to the hospital, but the young lady all she could say was you’re in pain you’re in pain. You’re in pain. You’re in pain. You’re in pain as if it was the only few words of English. She knew she didn’t know how to get in touch with the supervisor and they later ended up getting my medication‘s and now I’m dealing with someone else that doesn’t speak good English, but the manager of the supervisor are the person that’s in charge and is running the place gave on her voicemail, a number that has been disconnected as her personal number and the gentleman that doesn’t speak English as well. Said that her phone got cut off. She’ll be paying the bill. This is absolutely nightmare so if I can save you the drama in the trouble, please do not send your loved ones there. I was only going there for rehab for physical therapy. That was it, but if I had to be placed in that place, I would’ve screamed to get out. Be blessed and hope you don’t have to deal with these people.

Kara Meredith

Apr 2026

via Google

A welcoming environment filled with great people. Friendly staff, happy residents, and caring, supportive families.

Alex

Feb 2026

via Google

My mom stayed at Cherokee Park for over a month. She loved the attentiveness of the staff and the quality of the therapy. She said if she were to stay anywhere again for rehab, it would be Cherokee Park.

Thelma Christian

Feb 2025

via Google

Most horrible experience I have ever been thru. Horrible staff, horrible care, rude staff, bed that was 100 years old, literally, did not work, had no help getting to restroom with my broken hip, I had to phone home to put someone on hold , so of I didn't make it to restroom on my own. Got skipped on dinner at least one night. Never answered the call light, don't even have intercom in room. Horrible horrible place, don't let them fool you, I would not leave my dog for care in this place. I never got my meds when needed, wàs told they have to order it every day, that they don't keep on premises, and guess what it comes from Tennessee, if u want your loved ones to suffer, just take them here, I promise u they will suffer, john Coates posted as well and yes they love to yell at patients and slam doors, never had ice in water, couldn't even get coffee, I could go on and on, if u want to know more, message me on Facebook, would love to sue this place. My stay was in September 2025, I have no ideal why anyone would give a good review on this place, they have to be fake reviews. People read the bad ones 1st.

Shahla Mahdavi

Nov 2023

via Google

Over the years I have been to many skilled nursing rehab facilities with my mother. We had never gone to Cherokee before, but I am so grateful we did this last time. The staff was extremely caring and contentious. They went above and beyond to treat my mother on both physical and emotional levels. So much of recovery is based on having the right mentality coupled with PT and OT. It’s above obvious that the staff at Cherokee knows this. They even helped my mom plan a little birthday party for me since she would be there on my birthday! I cannot say enough good things about my mother’s experience at Cherokee. It’s rare to find a staff this involved many fields, but Cherokee has clearly created a culture that truly puts the patients first. I am so grateful to them!

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Government Inspection History

3 inspection visits in the last three years, 46 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jul 9, 2025Fire Safety StandardHealth Standard5 citations
  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 2, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 18, 2025

  • Install properly constructed and protected linen or trash chutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 18, 2025

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 18, 2025

Jun 14, 2024Fire Safety StandardHealth ComplaintHealth Standard19 citations
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity J of L: immediate jeopardy, isolatedCorrected Jul 16, 2024

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 16, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 5, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 5, 2024

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 16, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 5, 2024

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 16, 2024

  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 16, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2024

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 16, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2024

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2024

Feb 28, 2019Fire Safety StandardHealth Standard22 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity G of L: actual harm, isolatedCorrected Apr 9, 2019

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected Apr 9, 2019

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity G of L: actual harm, isolatedCorrected Apr 9, 2019

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 9, 2019

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 20, 2019

  • Ensure each resident receives an accurate assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 9, 2019

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2019

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2019

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2019

  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2019

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2019

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2019

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2019

  • Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2019

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2019

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2019

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2019

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2019

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2019

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2019

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2019

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Cherokee Park Rehabilitation offer?

Cherokee Park Rehabilitation offers Skilled Nursing / Long Term Care.

Where is Cherokee Park Rehabilitation located?

Cherokee Park Rehabilitation is located at 2100 Cherokee Ridge Way in Louisville, Kentucky.

What do families say about Cherokee Park Rehabilitation?

Reviews of Cherokee Park Rehabilitation are sharply divided, with families praising the physical and occupational therapy team and describing a warm, attentive environment, while other reviewers report serious lapses in basic care and communication. The split between 5-star and 1-star experiences suggests inconsistent quality depending on staff and timing of the stay.

How did Cherokee Park Rehabilitation do on recent health and safety inspections?

Cherokee Park Rehabilitation had 3 government inspection visits in the last three years, with 46 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Cherokee Park Rehabilitation?

Submit the Request Information form on this page to connect with Cherokee Park Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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