1 / 2SouthernCare is a hospice and home health provider in New Albany, Indiana, and its reviews focus almost entirely on the emotional support and clinical care given to dying patients and their families. Reviewers consistently praise the compassion, communication, and professionalism of specific nurses, aides, chaplains, and social workers who were part of their loved one's care team.
AI-generated from reviews and community data.
SouthernCare is a home care agency serving New Albany, Indiana offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include 24-Hour Staff, Medication Management and On-Site Nurse (RN). Families rate it 4.9 out of 5 across 59 reviews.
SouthernCare is a home health and hospice provider serving New Albany, Indiana. The organization offers end-of-life and supportive care services, often working with patients in assisted living communities and their own homes.
Families consistently praise the staff's compassion and communication throughout the care process. Relatives highlight how team members, nurses, aides, social workers, and chaplains, provided not just medical care but genuine companionship, taking time to speak with patients and their families. One family noted the staff "explained everything thoroughly every step of the way" during a difficult transition, while another described how caregivers "provided constant updates" and continued reaching out to the family after their loved one's passing.
With a 4.9-star rating across 59 Google reviews, SouthernCare reflects consistent appreciation from families navigating end-of-life care. The reviews emphasize how the team's kindness and attentiveness helped ease an inherently difficult season for those they served.
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Help Me Choose4.9overall · 59 ratings combined
4.9★ on Google (59)
Cindy Bratcher
Jun 2026
Everyone with this group was so very kind and helpful. They gave my aunt great care but also provided companionship. They took their time with her, talking with her and helping her with anything she ask. They provided constant updates to her family. After she passed they continued to reach out to see how we were and if we needed anything. I HIGHLY RECOMMEND this group. Contact them sooner than later.
Stacy Gentry
May 2026
My Dad was in the care of Southern Care Hospice for three short weeks, and during that time, the compassion and support they showed our family was truly remarkable. They explained everything thoroughly every step of the way and made an incredibly difficult season a little easier to navigate. A special thank you to Sean, who went above and beyond for our family. By the end, he felt like family to us. Every person we encountered was kind, compassionate, and genuinely caring. We are so grateful for the love and dignity they showed my Dad, and I cannot recommend Southern Care Hospice highly enough.
Izzy Lowe
Feb 2026
Southern Care gave our family so much comfort during an incredibly difficult time. A big thank you to the most special nurse, Courtney, who went above and beyond with compassion, kindness, and genuine love for my grandmother. Thank you to the aide, social worker, and chaplain as well—each of you made a lasting impact on our family. We will forever be grateful for this beautiful team and the care they provided.
Susan Watters
Feb 2026
My experience with SouthernCare regarding my Aunt Lorraine (Autumn Woods patient) was amazing. The staff took the very best of care to her (top of the line). Especially her living in Indiana and me in Virginia---I want to say I didn't have to be concerned if she was taken care or not. Communication fantastic! Compassion, wisdom, kindness rates 10! I so much appreciate your kindness and care! I have to name three employees whose names I remember that need to be recognized for their outstanding care and professional manner.--They are, Sean, Courtney, Nicole and Leland. She loved them and they are more than deserving of above the call employees! Again, thank you again for all you do! Sincerely, Susan
Cheryl Van Hook
Jan 2026
My family is deeply thankful to Southern Care Hospice for the care they gave our mother. Sean and Liz treated her with such kindness and respect, and their compassion meant more to our family than we can express during an incredibly difficult time.
SouthernCare offers At-Home Care.
SouthernCare is located at 811 Northgate Blvd #101 in New Albany, Indiana.
SouthernCare is a hospice and home health provider in New Albany, Indiana, and its reviews focus almost entirely on the emotional support and clinical care given to dying patients and their families. Reviewers consistently praise the compassion, communication, and professionalism of specific nurses, aides, chaplains, and social workers who were part of their loved one's care team.
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