Jim B
Jul 2026
I was there for rehab for about 10 days. The care was excellent. PT was very good. Kelly is a superstar. Food was good too. I highly recommend Masternick Memorial in New Middletown.
1 / 5Quick Facts
- Total units
- 99
- Medicare rating
- 5 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 99
- Inspections
- View history (17 citations)
- Care setting
- Secured memory care area on-site
- Room types
- Private and semi-private rooms with call systems
- Staffing
- 24/7 nursing staff on-site
- Services offered
- Short-term rehab and long-term skilled nursing
CMS Care Compare
What Families Think
Most reviewers describe Masternick Memorial as clean, friendly, and attentive, with praise for the rehab team and nursing staff. However, one detailed review raised concerns about short staffing, room size discrepancies, poor food quality, and a resident's decline while there, contrasting with the otherwise positive experiences.
The Good
- Friendly, attentive staff frequently praised
- Clean facility noted by multiple reviewers
- Responsive nursing and rehab team
- Secured memory care area for safety
The Bad
- One report of being extremely short staffed
- One report of poor food quality and weight loss
- One report of room not matching what was promised
AI-generated from reviews and community data.
Masternick Memorial is a senior living community in New Middletown, Ohio offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 14 reviews.
About Masternick Memorial
Masternick Memorial Health Care Center is a skilled nursing and memory care facility in New Middletown, Ohio, offering short-term rehabilitation, long-term skilled nursing, and specialized memory care services. The facility maintains a 24/7 nursing staff that provides assistance with daily living activities, medication management, and coordination with physicians.
The community features a secure and nurturing environment for individuals with Alzheimer's and other forms of dementia, with specialized programs focused on cognitive engagement and maintaining a sense of purpose. Memory care residents benefit from a secured area designed to offer safety while promoting independence.
Residents live in well-appointed private and semi-private rooms equipped with emergency call systems and high-speed internet. The facility maintains dedicated housekeeping and maintenance teams to ensure a clean and comfortable living environment.
Amenities and activities at Masternick Memorial are designed to foster social connections and well-being, including restaurant-style dining, inviting social spaces, beautiful outdoor spaces, an outdoor courtyard, a craft and hobby room, and community programs that encourage engagement and connection among residents.
Types of Care at Masternick Memorial
Memory CareSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Masternick Memorial
4.4overall · 14 ratings combined
4.4★ on Google (14)
Eileen Hawkins
May 2026
Great first impression! The employees are friendly and helpful! Just about always greet you with a smile. They have been taking great care of my daughter!
Bill Shannon
Jul 2025
The best staff and super nice and friendly made me feel comfortable I was I a accident and they made me feel at home it even has a home feel to it inside the rooms
Erin Farragher
Mar 2023
My mother Kathy is at this facility now for skilled nursing. The site is very clean and the staff is very friendly. Dr. Masternick and staff are very attentive to the patients health. The nurses are very responsive to any health concerns. We appreciate their attention and care. The rehab team is doing an excellent job. Not that it’s as important, but the food is also very good.
Doreen McBride
Feb 2023
Great team of people who are interested in the care of the patient.
Government Inspection History
6 inspection visits in the last three years, 17 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
May 29, 2026Health Complaint1 citation
Keep residents' personal and medical records private and confidential.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionPast Non-Compliance
Apr 30, 2026Health Complaint1 citation
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 18, 2026
Mar 12, 2026Fire Safety StandardHealth Standard2 citations
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2026
Feb 9, 2026Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionPast Non-Compliance
Mar 6, 2025Fire Safety StandardHealth ComplaintHealth Standard10 citations
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 16, 2025
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 16, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 16, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 16, 2025
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 16, 2025
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 16, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 16, 2025
Properly provide smoke detection systems in areas open to corridors.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 16, 2025
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 16, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 16, 2025
Aug 11, 2022Fire Safety StandardHealth Standard2 citations
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 15, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 15, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Masternick Memorial offer?
Masternick Memorial offers Memory Care and Skilled Nursing / Long Term Care.
Where is Masternick Memorial located?
Masternick Memorial is located at 5250 Windsor Way in New Middletown, Ohio.
What do families say about Masternick Memorial?
Most reviewers describe Masternick Memorial as clean, friendly, and attentive, with praise for the rehab team and nursing staff. However, one detailed review raised concerns about short staffing, room size discrepancies, poor food quality, and a resident's decline while there, contrasting with the otherwise positive experiences.
How did Masternick Memorial do on recent health and safety inspections?
Masternick Memorial had 6 government inspection visits in the last three years, with 17 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Masternick Memorial?
Submit the Request Information form on this page to connect with Masternick Memorial and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Masternick Memorial? Claim this listing to update photos, pricing, and details. It's free.
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