MyLivingChoice

Windsor House at Champion

200 East Glendola Avenue

4.2(64 ratings)

Windsor House at Champion, photo 11 / 5

Quick Facts

Total units
100
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
100
Rehab availability
Short-term rehab unit for recovery stays

What Families Think

Most reviewers describe Windsor House at Champion as a caring, well-run skilled nursing and rehab community where staff form close bonds with residents and families feel supported. A few individual staff members are singled out by name for their compassion, and the facility is frequently noted as clean and team-oriented. One family, however, reported a troubling safety and communication issue involving a resident's wheelchair and a nurse who was less than forthcoming.

The Good

  • Staff described as compassionate and treats residents like family
  • Multiple staff members praised by name for dedication
  • Management responsive to resident and family concerns
  • Building consistently described as clean
  • Positive rehab experience with coordinated nursing, therapy, and transportation support

The Bad

  • One report of a wheelchair safety issue going unaddressed initially
  • One report of a nurse being dishonest about an incident

AI-generated from reviews and community data.

Windsor House at Champion is a senior living community in Champion, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 64 reviews.

About Windsor House at Champion

Windsor House at Champion is a skilled nursing and long-term care facility in Champion, Ohio, with a licensed capacity of 100 residents. The community serves both short-term rehabilitation and extended care needs.

Family experiences at Windsor House are deeply divided. Several families praise the nursing staff and aides for genuine compassion and attentiveness, noting that one family wrote, "the STNAs treat her like she is their own grandmother." Administrator Linda receives specific recognition for being involved and accessible. The therapy department and office coordination have earned strong marks from families whose relatives recovered well. However, other families report significant gaps in basic care: residents left without call buttons or assistance when needed, inadequate personal hygiene during stays, and concerns about clinical oversight, including one case where fluid retention reached dangerous levels. A few families also describe inconsistent professionalism, with particular night staff creating hostile or dismissive interactions during vulnerable moments.

Windsor House holds a 4.2 out of 5 Google rating based on 64 reviews. The stark contrast between five-star and one-star accounts suggests care quality may depend heavily on which staff members are assigned to a resident, particularly during night shifts and in the rehab unit.

Types of Care at Windsor House at Champion

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of Windsor House at Champion

4.2overall · 64 ratings combined

4.2★ on Google (64)

Brandi Morrison

Jun 2026

via Google

My grandmother is a resident at Windsor House of Champion, and our family has been incredibly impressed with the care she receives. The STNAs treat her like she is their own grandmother, showing genuine compassion, patience, and kindness every day. The management team is exceptional. Linda and Phyllis are always available to address resident concerns, celebrate compliments, and even step in to help on the floor when needed. Their dedication to both residents and staff is evident in everything they do. Melissa and Kathy in the office consistently go above and beyond, anticipating resident needs and ensuring families feel informed and supported. What stands out most is that everyone works together to provide truly holistic care, focusing not just on residents' physical needs but also their emotional well-being and quality of life. We are so grateful for the entire Windsor House of Champion team and the love, respect, and attention they show our grandmother every day. Highly recommended!

K A

Jun 2026

via Google

Aide moved my sister into a wheelchair to go to lunch in DR that had no footrest for support. I tried to tell the aide she needed that sipport. Aide said nurse would need to order that. So I tried to see Nurse (Brianne) who blew me off when I tried to get some help for my sister sliding out of her wheelchair with no footrest for support. She later saw for herself and said she'd get a safer chair for her. However, came to find out the next day that nurse had lied and told my sister's husband that I had moved her into that chair myself apparently to cover for her own ineptitude not providing a safe chair for my sister.

Kristen Cutlip

May 2026

via Google

When my family was planning on moving my grandmother to long term care, I fought against it with everything I had and lost. It is a good thing I lost!! This facility turned out to be a blessing not only for my grandmother but for my family’s peace of mind ! My grandmother loves it there and the employees show her so much love, respect and care. Thank you Windsor of Champion for going above and beyond for my grandmother and all residents that enter your doors looking for care and compassion.

Shelley DeMartini

May 2026

via Google

My mother received excellent care!! The facility was very clean and comfortable

Randee Shoenberger

May 2026

via Google

The rehab unit at Windsor House at Champion was an excellent experience for my husband. I want to thank all of the nurses, aides and therapists for their dedication and commitment to their services. We also want to thank the office staff for all the work they did, making arrangements for transportation, fulfilling all the clinical needs to address anything that came up. I would highly recommend Windsor House at Champion!

Request information

Ask about availability, pricing, or a tour. Your details go only to Windsor House at Champion, never sold or shared.

Government Inspection History

8 inspection visits in the last three years, 27 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Oct 21, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Oct 13, 2025

Jan 9, 2025Fire Safety StandardHealth ComplaintHealth Standard10 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 21, 2025

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 21, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 21, 2025

  • Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 21, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 21, 2025

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 21, 2025

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2025

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2025

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 7, 2024

Aug 8, 2024Health Complaint1 citation
  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 31, 2024

Apr 25, 2024Health Complaint1 citation
  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 7, 2024

Jan 29, 2024Infection ControlNo citations
Jul 13, 2023Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 2, 2023

Feb 23, 2023Fire Safety StandardHealth Standard10 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedCorrected Mar 21, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 21, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2023

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2023

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2023

Feb 6, 2020Fire Safety StandardHealth Standard3 citations
  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2020

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2020

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2020

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Windsor House at Champion offer?

Windsor House at Champion offers Skilled Nursing / Long Term Care.

Where is Windsor House at Champion located?

Windsor House at Champion is located at 200 East Glendola Avenue in Champion, Ohio.

What do families say about Windsor House at Champion?

Most reviewers describe Windsor House at Champion as a caring, well-run skilled nursing and rehab community where staff form close bonds with residents and families feel supported. A few individual staff members are singled out by name for their compassion, and the facility is frequently noted as clean and team-oriented. One family, however, reported a troubling safety and communication issue involving a resident's wheelchair and a nurse who was less than forthcoming.

How did Windsor House at Champion do on recent health and safety inspections?

Windsor House at Champion had 8 government inspection visits in the last three years, with 27 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Windsor House at Champion?

Submit the Request Information form on this page to connect with Windsor House at Champion and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Windsor House at Champion? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Champion.

Prefer to stay home?

Home care agencies serving Champion bring help to the house: daily living, companionship, and respite for family caregivers.

All home care agencies in Champion