MyLivingChoice

Windsor House at Parkside

930 East Park Avenue

3.9(45 ratings)· Columbiana average: 4.5

Windsor House at Parkside, photo 11 / 5

Quick Facts

Total units
75
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
75
Room type
Private and semi-private rooms with emergency call buttons

What Families Think

Parkside is a skilled nursing facility in Columbiana, Ohio, with a dedicated wound care unit and 24/7 nursing support. Reviews are sharply split: many families praise specific daytime nurses and aides for exceptional compassion, while others describe serious lapses in basic care, especially overnight.

The Good

  • Daytime nurses and aides praised by name repeatedly
  • Wound care unit for specialized treatment
  • Restaurant-style dining and organized social activities
  • Staff described as treating residents like family
  • Craft room, walking trails, on-site religious services

The Bad

  • Multiple reports of slow or ignored call button response
  • Several reviewers cite inconsistent night shift care quality
  • One report of a resident denied bathroom assistance
  • One report of resident not being offered showers regularly

AI-generated from reviews and community data.

Windsor House at Parkside is a senior living community in Columbiana, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.9 out of 5 across 45 reviews.

About Windsor House at Parkside

Parkside Health Care Center is a skilled nursing facility located in Columbiana, Ohio, offering specialized medical care including 24/7 nursing services and a designated wound care unit for residents requiring focused treatment and expert wound management.

The center provides comprehensive nursing support with assistance in daily living activities, medication management, and coordination with physicians to ensure holistic medical oversight. Residents have access to bright, welcoming rooms available in private and semi-private layouts, each equipped with a bedside emergency call button.

Amenities and activities are designed to foster social connections and overall well-being. The community features restaurant-style dining, organized activities, inviting social spaces, beautiful outdoor areas, on-site religious services, a craft and hobby room, community programs, and walking trails.

Housekeeping, laundry, and maintenance teams maintain clean and comfortable living spaces, allowing residents to focus on their health and recovery. The facility is situated in the serene town of Columbiana, providing a peaceful environment designed to promote healing and well-being.

Types of Care at Windsor House at Parkside

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Salon / Barber
  • Security
  • Walking Paths

Activities

  • Arts and Crafts
  • Games
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Windsor House at Parkside

3.9overall · 45 ratings combined

3.9★ on Google (45)

Sandra Goodacre

May 2026

via Google

I was here for skilled time and I received very professional care. The overall service was excellent. The staff was sincere, accommodating and respectful. Katherine, Anna, Desiree and Mary are just fabulous. The facility is bright and welcoming. The food is very good and they were accommodate my dietary needs. The buildings is pristine. I would have my mother (whom owned her own nursing home) here if she were still with us.

Joyce Mcbride

Apr 2026

via Google

My friend has been there for a long time. Went for rehabilitation. He neeed hearing aids and in over 6 months has got no help from anyone there with this problem. His dentures got broke I left voice mail for director and have never heard back it's been 4 weeks. I stopped there to ask did they get an appointment for dentures, the lady in the office said they weren't aware yet a nurse called me to tell me she'd get an appointment quickly. The lady in the office said there is nothing on the chart of him needing an appointment. She said she'll get back to me in a day or 2 it's been 10 days no one has addressed it or called to say what they are doing. His wheel chair was missing a cover for the locking part he asked to get it fixes was told they don't have spare parts. I showed a nurse how sharp it is without a cap and in minutes she came with a new cap. Nurses are kind, always call and update me. The administration is very lack in any communication at all.UPDATE. ON 4/17 THEY SCHEDULED HIM AN APPOINTMENT AND GUESS WHAT HE WAS NEVER TAKEN TO THIS APPOINTMENT!!!! A nurse actually showed me pictures on her phone of his fall it was him surrounded in blood laying on the floor. I think my 3 star review was kind considering they can't get him to the inhouse dr APPOINTMENT. Not like he wasn't in his room. Now they are harassing him over my review which I already got a call from a yelling administrator named Lisa. And they are now telling him I stole a necklace and sold it 🤣 it has been locked in my safe you idiots who can't decide if he can have it or not. One says no its a choking hazard 1 says he can have it. I brought it. So shut up and do your jobs. He finally got a tv that works after 3 weeks supposedly because the maintenance man quit. As for his broken teeth the administration says they changed his diet to fix any issues. He's now on puree. He don't want that garbage. He's sound minded and does absolutely deserve better than the treatment he's getting for the money he is paying 😡

Alex Finch

Apr 2026

via Google

Great facility filled with compassionate caring staff.

Cindy Lockard

Apr 2026

via Google

I love this place there is not one person that is not nice . I have been here since January and this is April the AIDS are so nice and helpful

miracle mcgath

Apr 2026

via Google

My dad was there for a few days daytime nurses Katelyn and Rachel were absolutely amazing went above and beyond for my dad they treated him as if he was family but them night time nurses and staff were horrible to my dad.

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Government Inspection History

8 inspection visits in the last three years, 37 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 14, 2026Health Complaint4 citations
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 26, 2026

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 26, 2026

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 26, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 26, 2026

Aug 4, 2025Fire Safety StandardHealth Standard3 citations
  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 28, 2025

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 28, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 28, 2025

Aug 1, 2024Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 29, 2024

Mar 22, 2024Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 11, 2024

Mar 1, 2024Health Complaint6 citations
  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 11, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 11, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 11, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 11, 2024

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 11, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 11, 2024

Oct 16, 2023Health Complaint1 citation
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 17, 2023

Sep 30, 2022Fire Safety StandardHealth Standard12 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 11, 2022

  • Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 11, 2022

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 11, 2022

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 11, 2022

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 11, 2022

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 11, 2022

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 11, 2022

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 11, 2022

  • Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 11, 2022

  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 11, 2022

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 11, 2022

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 11, 2022

Sep 12, 2019Fire Safety StandardHealth Standard9 citations
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 18, 2019

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 18, 2019

  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2019

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2019

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2019

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2019

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2019

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2019

  • Follow proper procedures when the fire alarm was out of service for more than 4 hours.

    Severity C of L: potential for minimal harm, widespreadCorrected Oct 4, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Windsor House at Parkside offer?

Windsor House at Parkside offers Skilled Nursing / Long Term Care.

Where is Windsor House at Parkside located?

Windsor House at Parkside is located at 930 East Park Avenue in Columbiana, Ohio.

What do families say about Windsor House at Parkside?

Parkside is a skilled nursing facility in Columbiana, Ohio, with a dedicated wound care unit and 24/7 nursing support. Reviews are sharply split: many families praise specific daytime nurses and aides for exceptional compassion, while others describe serious lapses in basic care, especially overnight.

How did Windsor House at Parkside do on recent health and safety inspections?

Windsor House at Parkside had 8 government inspection visits in the last three years, with 37 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Windsor House at Parkside?

Submit the Request Information form on this page to connect with Windsor House at Parkside and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Columbiana.

Prefer to stay home?

Home care agencies serving Columbiana bring help to the house: daily living, companionship, and respite for family caregivers.