James Wright
Nov 2025
Great staff on days, especially Joe who works as an RN and an aid. Nighttime care less responsive. Friend sat in urine for a few hours until I arrived. Her wounds were left undressed for most of the morning until I complained to the DON, Amy. In 4 decades of working with DON's at MetroGeneral, AGMC, Lutheran Nedical Center abd Edwin Shaw Rehab Hospital, Ms Amy was the least agreeable I've ever met in my career as a former military PA and licensed psychologist. I asked for her nose to be packed due to a nosebleed ladting hours...not done. She went through 2 boxes of tissues whike she was anemic! Rest of staff outstanding! If you cannot supervise your loved one, please look elsewhere



