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Woodlands at Hampton Woods

1525 East Western Reserve Road

4.1(21 ratings)· Poland average: 3.9

Woodlands at Hampton Woods, photo 11 / 5

Quick Facts

Total units
70
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Individual
Certified beds
70
Respiratory care
24-hour registered respiratory therapists on staff
Dialysis access
In-house dialysis available through a specialized unit
Short-term stays
Respite care offered for family caregivers' breaks
Ownership
Part of a multi-facility senior care group

What Families Think

Families report a mixed experience at Hampton Woods, with several praising the nursing staff's dedication and the quality of specialized medical care, while others describe serious lapses in attentiveness and cleanliness. Google reviews range from five-star accounts of life-changing care to a one-star report alleging neglect, suggesting care quality may vary by shift or unit.

The Good

  • Nurses and aides described as hardworking and attentive
  • Specialized services: IV therapy, wound care, cardiac care
  • Meals and stocked kitchenettes praised by families
  • One family credits staff with years of added life

The Bad

  • One report of neglect and bed sores from understaffing
  • One report night shift ignored a resident's medical needs
  • One report of a soiled carpet left uncleaned for a while
  • One report administration dismissed staffing and care concerns

AI-generated from reviews and community data.

Woodlands at Hampton Woods is a senior living community in Poland, Ohio offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 4.1 out of 5 across 21 reviews.

About Woodlands at Hampton Woods

Hampton Woods Nursing Center, Inc is a skilled nursing facility in Poland, Ohio offering specialized services designed to meet the needs of individual residents. The facility provides private and semi-private rooms with a caring and respectful staff.

The center's nursing services include IV therapy, wound care, dementia care, cardiac care, and pain management. Twenty-four hour registered respiratory therapists are on staff and work with a local pulmonologist. Therapists are available to help residents maintain and improve their independence.

Hampton Woods offers respite care services for caregivers who need time away for family events, vacations, or rest. The facility also operates The Den, a specialized unit that provides personalized in-depth care and allows current residents to receive in-house dialysis services.

The center emphasizes compassionate, quality care focused on promoting health and well-being, with the goal of helping residents return home as quickly as possible. Hampton Woods Nursing Center, Inc is part of Woodlands Senior Care Centers.

Types of Care at Woodlands at Hampton Woods

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Help Me Choose

Reviews of Woodlands at Hampton Woods

4.1overall · 21 ratings combined

4.1★ on Google (21)

Sara

Dec 2025

via Google

Do not let these “good reviews” fool you! This place neglects their patients! Blows them off cause they have “dementia”! Patients have bed sores BECAUSE OF NEGLECTFUL employees! And the higher up staff is a joke! U bring any of this up to them they don’t care and shut u out as if you are bothering them! Take ur family somewhere else! For the amount of money these poor people pay to stay here AND BE TAKEN CARE OF, they are not getting anything! Take your money and loved one somewhere else!

Mary Oberholtzer Sokoloff

Sep 2025

via Google

The hospital is getting ready tobtake my mom here for rehabilitation. HOPEFULLY the staff treats her well because they DO NOT want my brothers and myself to go there. We take turns visiting my mom, all 4 of us.

Missy Meyer

Feb 2025

via Google

Our family has been very pleased with the care our loved one has received here. The nurses and aids work very hard to meet their needs. It's been a difficult journey health wise, so we are so thankful for their patience, kindness, and professional care.

Chelsea Collins

Oct 2022

via Google

They did a good job taking care of my grampa. He said they were very nice.

Kelly Pseftelis

May 2022

via Google

I recently visited my aunt in the facility and I was saddened to see that the carpet in her room had a big DRY brown diarrhea stain that was there for awhile. They brought someone to clean it while we were visiting… too late if u ask me should have been cleaned the day it happened. What concerned me the most was that she had just come back from the hospital and needed assistance and the night shift totally ignored her and her medical needs. So now she gets worked up at night because she is scared that when she presses the nurse button no one will come and she will fall or die. We complained to the Admnistration about this and about being short staffed and he said they were not but he would get to the bottom of it. I feel that these people are overworked and don’t have the time to assist the patients. The facility is nice and spacious and the food lately has been average. My advise is to stay connected with your loved ones and and ask a lot of questions regarding their care. Do not dismiss your loved ones complaints there is some truth to them.

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Government Inspection History

7 inspection visits in the last three years, 36 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 6, 2026Health Complaint1 citation
  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 21, 2026

Mar 12, 2026Fire Safety StandardHealth Standard1 citation
  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2026

Jan 29, 2026Health Complaint1 citation
  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 14, 2026

Dec 3, 2024Health Complaint1 citation
  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 13, 2024

Oct 10, 2024Fire Safety StandardHealth Standard17 citations
  • Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 31, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 31, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 31, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 31, 2024

  • Meet other general requirements that are deficient.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 31, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 31, 2024

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 31, 2024

  • Install a fire alarm system that can be heard throughout the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 31, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2024

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2024

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2024

Nov 21, 2023Health Complaint6 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Dec 11, 2023

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Dec 11, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 11, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 11, 2023

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 11, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 11, 2023

Apr 28, 2022Fire Safety StandardHealth Standard9 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 24, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 24, 2022

  • Install a fire alarm system that can be heard throughout the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 24, 2022

  • Have restrictions on the use of portable space heaters.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 24, 2022

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 24, 2022

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 24, 2022

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 24, 2022

  • Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 24, 2022

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 24, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Woodlands at Hampton Woods offer?

Woodlands at Hampton Woods offers Skilled Nursing / Long Term Care.

Where is Woodlands at Hampton Woods located?

Woodlands at Hampton Woods is located at 1525 East Western Reserve Road in Poland, Ohio.

What do families say about Woodlands at Hampton Woods?

Families report a mixed experience at Hampton Woods, with several praising the nursing staff's dedication and the quality of specialized medical care, while others describe serious lapses in attentiveness and cleanliness. Google reviews range from five-star accounts of life-changing care to a one-star report alleging neglect, suggesting care quality may vary by shift or unit.

How did Woodlands at Hampton Woods do on recent health and safety inspections?

Woodlands at Hampton Woods had 7 government inspection visits in the last three years, with 36 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Woodlands at Hampton Woods?

Submit the Request Information form on this page to connect with Woodlands at Hampton Woods and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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