MyLivingChoice
Majestic Care of Carmel, photo 1

Quick Facts

Total units
94
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
94
Location
Situated between St. Vincent Carmel and IU North Hospital
Outpatient therapy
Offers therapy sessions for residents while living at home
Additional services
Also provides respite care and hospice care on-site

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of Majestic Care of Carmel are sharply divided: several families praise the rehabilitation therapy and long-term nursing staff, while others report serious lapses in monitoring and communication. The facility appears to have improved physically over time, but experiences with responsiveness and attentiveness vary widely between reviewers.

What reviewers praise

  • Rehab therapists praised for helping residents regain mobility
  • Long-term nursing staff described as kind and dedicated
  • Facility noted as clean and recently updated
  • Group activities and cheerful atmosphere mentioned by reviewers

What reviewers flag

  • Multiple reports of lost or missing resident belongings
  • One report of a fall not promptly evaluated, leading to undiagnosed fracture
  • One report of unanswered phone calls over multiple attempts
  • One report of a resident's medical needs (feeding tube, antibiotics) not attended to for hours

AI-generated from reviews and community data.

Majestic Care of Carmel is a senior living community in Carmel, Indiana offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.9 out of 5 across 59 reviews.

About Majestic Care of Carmel

Majestic Care of Carmel is a skilled nursing home in Carmel, Indiana, providing person-centered clinical care with a specially-trained team. The community is located in the heart of Carmel between St. Vincent Carmel and IU North Hospital on North Pennsylvania Street, near Meijer and several restaurants.

The facility offers a comprehensive range of services including short-term rehabilitation, long-term care, assisted living, memory care, respite care, and hospice care. Rehabilitation services feature physical therapy, occupational therapy, and speech therapy designed to help residents regain independence and functioning. The community also provides 24-hour nursing care with individualized care plans tailored to each resident's needs.

Additional therapeutic and outpatient services are available, including an outpatient therapy program that allows community members to receive physical, occupational, and speech therapy while living at home. Respiratory therapy and pain management are also provided, along with emotional and spiritual support.

Majestic Care of Carmel emphasizes enrichment through music therapy sessions and creative art expression programs designed to support residents' physical, emotional, and social well-being. The community cultivates engagement through activities and amenities focused on creating meaningful connections and moments of joy.

The Carmel location offers proximity to the Carmel Arts & Design District, which is less than 2 miles east and features galleries, restaurants, antique stores, and specialty retail shops. The community provides spacious, home-like accommodations supporting resident independence and comfort.

Types of Care at Majestic Care of Carmel

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Religious Services
  • Social Activities

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Reviews of Majestic Care of Carmel

3.9overall · 59 ratings combined

3.9★ on Google (59)

Saundra D Herbalist

Mar 2026

via Google ↗ · Report

If i could put zero stars i would. I read positive reviews but my experience with this particular facility was the worst. First they have staff at nursing station on 2nd floor with an attitude who does not like people asking questions. My mom has Alzheimer’s and they acted as if she annoyed them. They lost her clothes I brought. She fell and they did not take her to hospital to get checked. Comes to find out she broke a bone in elbow later discovered by a Dr. they never answer phone… I called 10 times no answer. If I was on vacation I would be worried sick. During discharge I thought I was taking her to new facility, they dropped her off hardly any clothes. My brother just so happen to look at her new apartment and saw my mom sitting there confused. No one knew she was getting dropped off. I’m thinking about calling Morgan and Morgan about her elbow.

Bryan Barlow

Mar 2026

via Google ↗ · Report

I wish there was a negative star rating!!! These ppl are the worst!!! If you care about your loved ones DO NOT TAKE THEM HERE!!! My grandma was taken here and had her belongings taken... when I arrived she was only hooked to o2 when she is on a feeding tube and supposed to get antibiotics as well... all it did was sit there... I waited by her side for over 3hrs and no one came in to check on her!!! I don't know how this place is in business!!! Especially being in carmel indiana of all places!!! It dosen't even deserve to be in a 3rd world country let alone here in the USA!!! The clock didn't even work 😒 that told me allot!!!

Mary Ann Wright

Aug 2025

via Google ↗ · Report

I am so pleased that I chose Majestic Care for my sister. The staff of the Long Term, Skilled Nursing unit was so kind and empathetic and respectful of all the residents. The management stresses that staff "Lead with Love," and that is what impressed me most. It's a clean, cheerful facility, with an impressive list of appropriate group activities for residents to enjoy. The dedication of the nursing staff was extraordinary.

BILL Jenkins

Jul 2025

via Google ↗ · Report

This is a great place, rehab facilities and therapist are phenomenal. My cousin was very bad shape when she arrived here and thanks to the support and care from the employees she has done a 360° turn around. She is now up and walking around with a cane and do things on her own. The cleanliness of the facilities is well kept and the staff is very friendly. I will definitely recommend this facility.

Jose' Putin

Jul 2025

via Google ↗ · Report

My Dad is on the skilled nursing side and has been there for 4 years. All the staff are great and we're treated like family. The facility has been updated inside and out and looks fantastic compared to when pops first got there. The marketing Director Nikki is AWESOME!!!

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By submitting, you're okay with us and Majestic Care of Carmel reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Government Inspection History

4 inspection visits in the last three years, 38 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jul 28, 2025Fire Safety StandardHealth Standard7 citations
  • Properly install and monitor supervisory attachments on automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 9, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 9, 2026

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 20, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 20, 2025

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 20, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 20, 2025

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 20, 2025

Jul 30, 2024Fire Safety StandardHealth Standard8 citations
  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 3, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 26, 2024

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 3, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2024

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2024

  • Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2024

Nov 15, 2023Health Complaint4 citations
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 6, 2023

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 6, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 6, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 6, 2023

May 19, 2023Fire Safety StandardHealth Standard19 citations
  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 2, 2023

  • Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 2, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 2, 2023

  • Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 2, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 2, 2023

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 18, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 2, 2023

  • Install proper backup exit lighting.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 2, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 18, 2023

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2023

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2023

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2023

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2023

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2023

  • Provide family notifications of emergency plan.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 2, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Majestic Care of Carmel offer?

Majestic Care of Carmel offers Skilled Nursing / Long Term Care.

How much does Majestic Care of Carmel cost?

Majestic Care of Carmel has not published its pricing. For context, communities in Carmel that publish rates start around $3,419 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Majestic Care of Carmel located?

Majestic Care of Carmel is located at 12999 N Pennsylvania St in Carmel, Indiana.

What do families say about Majestic Care of Carmel?

Majestic Care of Carmel carries a 3.9 out of 5 rating from 59 Google reviews. Reviews of Majestic Care of Carmel are sharply divided: several families praise the rehabilitation therapy and long-term nursing staff, while others report serious lapses in monitoring and communication. The facility appears to have improved physically over time, but experiences with responsiveness and attentiveness vary widely between reviewers. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Majestic Care of Carmel do on recent health and safety inspections?

Majestic Care of Carmel had 4 government inspection visits in the last three years, with 38 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Majestic Care of Carmel?

Submit the Request Information form on this page, or contact Majestic Care of Carmel directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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