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Glenbrook Rehabilitation and Skilled Nursing Center

3811 Parnell Ave

3.8(92 ratings)· Fort Wayne average: 4.3

Part of American Senior Communities · 104 communities · 4.1★ average

Glenbrook Rehabilitation and Skilled Nursing Center, photo 11 / 7

Quick Facts

Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
82
Payment options
Accepts both private pay and Medicaid
Smoking policy
Designated outdoor smoking area for residents
Operator
Part of the American Senior Communities network
Hospice services
Hospice care delivered via local hospice company partnerships
Respite care flexibility
Respite stays can be extended if more care needed

What Families Think

Reviews of Glenbrook are sharply divided: many families praise warm, attentive staff, good food, and strong rehab therapy outcomes, while a substantial number of reviewers describe serious lapses in basic care, hygiene, and communication. The community serves a mix of short-term rehab and long-term nursing residents, and experiences appear to vary significantly depending on staffing levels at the time of a stay.

The Good

  • Many reviewers praise caring, attentive nursing and CNA staff
  • Rehab/physical therapy team frequently singled out as excellent
  • Residents and families describe food as tasty and well-prepared
  • Varied activities: bonfires, concerts, game room, outings
  • Facility described as clean and homelike by several visitors
  • Accepts both private pay and Medicaid residents

The Bad

  • Multiple reports of understaffing affecting resident care
  • Several serious complaints of neglect: dirty linens, unwashed residents, unfilled call buttons
  • Multiple reports of medication not given on time or missed
  • Several reviewers cite poor communication with families and unresponsive management

AI-generated from reviews and community data.

Glenbrook Rehabilitation and Skilled Nursing Center is a senior living community in Fort Wayne, Indiana offering Skilled Nursing / Long Term Care, Assisted Living and Memory Care. Amenities include Professional Chef, Fitness Center and Gathering / Activity Spaces. Families rate it 3.8 out of 5 across 91 reviews.

About Glenbrook Rehabilitation and Skilled Nursing Center

Glenbrook Rehabilitation & Skilled Nursing Center is located in Fort Wayne, Indiana, and is part of American Senior Communities. The community offers short-term rehabilitation, long-term care, respite care, and hospice care, with a focus on person-centered support for residents and their families.

Short-Term Rehabilitation is designed for individuals recovering from stroke, cardiovascular difficulties, orthopedic surgery, or other debilitating conditions, with the goal of returning home safely. The program includes physical, occupational, and speech/language therapies alongside an interdisciplinary team of doctors, nurses, therapists, and social workers. Through the Road to Recovery program, the care team meets with patients and families within the first 72 hours of admission to establish discharge goals. Additional services include wound care, fall prevention, contracture management, wheelchair positioning, mobility training, and strength-building wellness and aerobic conditioning programs.

Long-Term Care is available for those who can no longer manage daily tasks independently due to illness, injury, or frailty. Care is provided under the guidance of an attending physician by licensed nurses, trained health care aides, and an interdisciplinary team, including social services, activities, and therapy services aimed at helping residents maintain the highest possible level of independence. The community describes its settings as home-like, cheerful, and secure. Both private pay and Medicaid are accepted, with Medicaid specialists available to assist families through the application process.

Respite Care offers short-term stays for seniors, giving home caregivers a break to travel, recover from illness, start new employment, or pursue other needs. Stays can be extended if additional care is required, with staff assessing each guest's needs to ensure comfortable, appropriate care.

Hospice and palliative care services focus on comfort, pain relief, and quality of life for those facing terminal illness. Through partnerships with local hospice companies, the community provides skilled nursing care, respite care, spiritual and bereavement counseling, medical equipment and supplies, social services, and pharmacy services, supported by an interdisciplinary team of physicians, nurses, aides, volunteers, social workers, and clergy.

Types of Care at Glenbrook Rehabilitation and Skilled Nursing Center

Assisted LivingHome Health and HospiceIndependent LivingMemory CareRespite / Short-Term CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Multiple Floor Plans

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • Transportation Services

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Glenbrook Rehabilitation and Skilled Nursing Center

3.8overall · 92 ratings combined

3.8★ on Google (91) · 1★ on Yelp (1) · Yelp page ↗

LARRY MF'N LANE

Jun 2026

via Google

For the most part the care here is decent, but there short on staff and that's an issue when it comes to the patients care.

Christopher Ferguson

May 2026

via Google

I'm on my last week here and I'm glad because I have asked not get ham because it's like chewing leather keep getting lam answers still not getting my meds on time I would like to talk to someone in upper management that is not working at the issues I have with this place

Elizabeth Dock-Henschen

Mar 2026

via Google

Nic gave me a great tour. Smelled clean, care staff were showing they care and room to roam around was great. Puzzles and fun things for people and their families to enjoy while they visit.

K M

Feb 2026

via Google

The nurse named Mariah is very helpful and kind.

Christopher Ferguson

Sep 2025

via Google

I'm getting upset they are charging the food from one week to another week stuff I don't like ! So what good does it to do a menu?I've asked to get a walker in my room for four weeks and still no walker came in here with six pairs of fruit of the loom underwear sent them to Landry anyway d got half back with some hanes underwear I'm getting tired of the saying they're going to work on the problem on Monday and Monday comes and goes and my problem never getting any closer then a man and a moon

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Government Inspection History

6 inspection visits in the last three years, 33 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Nov 19, 2025Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 1, 2025

Sep 19, 2025Fire Safety StandardHealth Standard9 citations
  • Implement emergency and standby power systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 15, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 9, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 15, 2025

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 15, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2025

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2025

Apr 10, 2025Health Complaint1 citation
  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 22, 2025

Oct 11, 2024Fire Safety StandardHealth Standard14 citations
  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 30, 2024

  • Meet other general requirements that are deficient.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 30, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 30, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 30, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 30, 2024

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 30, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 30, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 30, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 30, 2024

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity C of L: potential for minimal harm, widespreadCorrected Dec 30, 2024

  • Provide properly protected cooking facilities.

    Severity C of L: potential for minimal harm, widespreadCorrected Dec 30, 2024

  • Implement emergency and standby power systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Dec 30, 2024

Jul 30, 2024Health Complaint1 citation
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Aug 16, 2024

Oct 11, 2023Fire Safety StandardHealth Standard7 citations
  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 15, 2023

  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 15, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 15, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 2, 2023

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 2, 2023

  • Have simulated fire drills held at unexpected times.

    Severity C of L: potential for minimal harm, widespreadCorrected Dec 15, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Dec 15, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Glenbrook Rehabilitation and Skilled Nursing Center offer?

Glenbrook Rehabilitation and Skilled Nursing Center offers Assisted Living, Independent Living, Memory Care, Respite / Short-Term Care and Skilled Nursing / Long Term Care.

How much does Glenbrook Rehabilitation and Skilled Nursing Center cost?

Glenbrook Rehabilitation and Skilled Nursing Center has not published its pricing. For context, communities in Fort Wayne that publish rates start around $3,005 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Does Glenbrook Rehabilitation and Skilled Nursing Center offer respite or short-term stays?

Yes. Glenbrook Rehabilitation and Skilled Nursing Center lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.

Where is Glenbrook Rehabilitation and Skilled Nursing Center located?

Glenbrook Rehabilitation and Skilled Nursing Center is located at 3811 Parnell Ave in Fort Wayne, Indiana.

What do families say about Glenbrook Rehabilitation and Skilled Nursing Center?

Reviews of Glenbrook are sharply divided: many families praise warm, attentive staff, good food, and strong rehab therapy outcomes, while a substantial number of reviewers describe serious lapses in basic care, hygiene, and communication. The community serves a mix of short-term rehab and long-term nursing residents, and experiences appear to vary significantly depending on staffing levels at the time of a stay.

How did Glenbrook Rehabilitation and Skilled Nursing Center do on recent health and safety inspections?

Glenbrook Rehabilitation and Skilled Nursing Center had 6 government inspection visits in the last three years, with 33 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Glenbrook Rehabilitation and Skilled Nursing Center?

Submit the Request Information form on this page to connect with Glenbrook Rehabilitation and Skilled Nursing Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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