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Four Seasons - An Optalis Health & Rehabilitation Center

8365 Newburgh Road

3.9(141 ratings)· Westland average: 3.7

Four Seasons - An Optalis Health & Rehabilitation Center, photo 11 / 6

Quick Facts

Total units
180
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
180
Memory Care
Secured dementia unit staffed by certified specialists
Dialysis Services
On-site dialysis center for residents
Respite Care
Short-term stays for caregiver relief

What Families Think

Four Seasons Nursing Center of Westland has an aggregate rating of 3.9 out of 5 from 139 Google reviews, though no detailed reviewer comments were provided to describe specific experiences with care or staff.

The Good

  • Dedicated secured memory care unit for dementia residents
  • On-site dialysis center for residents needing treatment
  • Respite care available for temporary caregiver relief
  • Inpatient and outpatient rehabilitation therapy services
  • Private and semi-private suites with emergency call systems
  • Outdoor courtyards and gardens with seasonal landscaping

The Bad

  • No published pricing information available for prospective families
  • No detailed reviewer feedback provided to verify care quality

AI-generated from reviews and community data.

Four Seasons - An Optalis Health & Rehabilitation Center is a senior living community in Westland, Michigan offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.9 out of 5 across 141 reviews.

About Four Seasons - An Optalis Health & Rehabilitation Center

Four Seasons Nursing Center of Westland is a skilled nursing and post-acute rehabilitation center in Westland, Michigan, offering care following hospital stays, surgery, or injury. The center combines therapy services, long-term care, and specialized programs for residents with chronic conditions.

The community specializes in memory care through its dedicated unit, Anna's Place, which provides secure and supportive care for residents living with Alzheimer's disease, dementia, and other memory-related conditions. Certified dementia specialists staff the unit and design programs to promote cognitive function, reduce anxiety, and enhance overall well-being while maintaining resident dignity and security.

Four Seasons offers comprehensive rehabilitation and therapy services, including inpatient and outpatient programs tailored to individual needs. Additional specialized services include long-term care with 24-hour medical supervision, respite care for temporary relief of caregivers, end-of-life care, managed care for complex medical needs, dialysis care with an on-site dialysis center, and respiratory care services.

The facility features private and semi-private suites with accessible private bathrooms and emergency call systems, along with amenities including a fine dining room, hair salon, recreational therapy programs, outdoor courtyards and gardens with seasonal landscaping, common living areas, and television and phone services in rooms. Dining emphasizes nutritious, creative menus with home-cooked options and accommodations for individual dietary preferences, overseen by clinical dietitians.

Recreation and activities are designed around a community living concept, with certified recreational therapists offering a full calendar of programs for personal fulfillment. The facility maintains a relaxed and compassionate environment focused on quality of life and individual well-being.

Types of Care at Four Seasons - An Optalis Health & Rehabilitation Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Salon / Barber
  • Security

Activities

  • Arts and Crafts
  • Birthday / Holiday Parties
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Four Seasons - An Optalis Health & Rehabilitation Center

3.9overall · 141 ratings combined

3.9★ on Google (141)

Juliana Berec

Jul 2026

via Google

The place was horrible. My stepfather went there for rehab and couldn’t get out fast enough. We had to transfer him to another facility. The place looks like a concentration camp. Filthy dirty, reeks of feces and urine and there is no one around. I went into the room to gather his belongs and the roommate was laying there in a hospital gown with his bare naked rear end hanging out in the fetal position with blood dried to his legs and no blanket. I wouldn’t take my dog there!

Julie Jones

Jul 2026

via Google

My mother in law was sent here after being in the hospital, she also has been in the other one in Dearborn heights, both are awful, so neglectful, she has advanced copd needs breathing treatments 3x a day not sure if she had them, not sure about meds, didn’t eat on time and never can get any food after kitchen closes! Awful atmosphere and care! At least one nurse Maurice got her a banana after getting admitted, there 2 days but ended up going back to hospital!!!

Gregory M.

Jul 2026

via Google

My step father was in there due to an infection on his leg. He could not move to get around. They didn’t change the bandage for over 5 days. I had to leave work just to give him water because the staff is basically non-existent. The staff just sits at the desk watching loud videos. The hallways reek of urine and feces. The facility is beautiful and well done and has the potential to be great but the staff is HORRIBLE. If you have anybody in there get them out NOW. Or you’ll feel guilty about it.

Kelli M

Apr 2026

via Google

This was my first time with a family member in a nursing facility. I didn’t know what to expect and my biggest regret is not getting my father out sooner. The facility is filthy. I didn’t miss a day visiting my dad in the 6 weeks he was there. Most days he wouldn’t have water or it would be the same water I had given him the day before. There was always trash on the floor from nurses or aids changing him. I cleaned up everyday that I was there. The food was always cold and barely edible. Most of the staff was rude. One night I pushed my father’s call light. After 20 minutes I went to find help. There were two other call lights on and I found the nurse on her phone, slouched down in a chair hiding behind a med cart. I did report it but nothing was done. On the day I moved my dad out the nurse accidentally gave me his med list. My dad was in severe pain and needed pain meds around the clock. The list showed that he hadn’t been given his pain meds in two days. When I questioned it she told me that his meds were given on request and he hadn’t asked for them. My dad hadn’t spoken in days, thus the reason he hadn’t asked for them. She took the med list back and told me she shouldn’t have given it to me and I couldn’t have it back. I regret that I didn’t take a picture of it. The only thing positive I can say is that William in PT is wonderful. He is a kind and caring human that you can tell truly cares

gladys haley

Nov 2025

via Google

Since I have moved to the spring unit, I have met people that are so very helpful from the nurses to the CNAs. They are very caring about their patients and helpful with what we need. I have truly enjoyed getting out of the bed and coming to activities. The activity staff is a lot of fun to be around. I truly enjoy my days with them from the activity director to the activity aides. The activity staff is very professional and brighten my day. In therapy I have been advancing more and more each day. The therapy staff is helpful and consistent. Since moving to spring unit seems like my entire world has changed for the better.

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Government Inspection History

15 inspection visits in the last three years, 73 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 9, 2026Fire Safety StandardHealth ComplaintHealth Standard11 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 1, 2026

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 1, 2026

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 1, 2026

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2026

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2026

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2026

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 1, 2026

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2026

  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2026

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2026

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2026

Mar 4, 2026Health Complaint2 citations
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionPast Non-Compliance

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 12, 2026

Jul 30, 2025Health Complaint3 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 19, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 16, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 19, 2025

Jun 11, 2025Health Complaint2 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 30, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 30, 2025

May 29, 2025Health Complaint2 citations
  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 18, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 18, 2025

Feb 12, 2025Fire Safety StandardHealth ComplaintHealth Standard12 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 7, 2025

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 7, 2025

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 7, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 7, 2025

  • Have properly sized and located compartments to protect residents from smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 7, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 7, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 7, 2025

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 7, 2025

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2025

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 7, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 7, 2025

Jan 10, 2025Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jan 21, 2025

Nov 13, 2024Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 27, 2024

Oct 23, 2024Health Complaint3 citations
  • Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 6, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 6, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 6, 2024

May 29, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 11, 2024

Mar 13, 2024Health Complaint2 citations
  • Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 29, 2024

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 29, 2024

Dec 6, 2023Fire Safety StandardHealth ComplaintHealth Standard28 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 12, 2024

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Dec 29, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 29, 2023

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 12, 2024

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 12, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 12, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 12, 2024

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 12, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 12, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 12, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 12, 2024

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 12, 2024

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 12, 2024

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 12, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 12, 2024

  • Construct fire resistant interior walls.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 22, 2024

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 12, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 12, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 12, 2024

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 12, 2024

  • Have power receptacles that are properly grounded.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2023

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 29, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 29, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2023

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2023

Oct 9, 2023Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Oct 19, 2023

Aug 15, 2023Health Complaint1 citation
  • Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 2, 2023

Aug 3, 2023Health Complaint3 citations
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 23, 2023

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 23, 2023

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 23, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Four Seasons - An Optalis Health & Rehabilitation Center offer?

Four Seasons - An Optalis Health & Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is Four Seasons - An Optalis Health & Rehabilitation Center located?

Four Seasons - An Optalis Health & Rehabilitation Center is located at 8365 Newburgh Road in Westland, Michigan.

What do families say about Four Seasons - An Optalis Health & Rehabilitation Center?

Four Seasons Nursing Center of Westland has an aggregate rating of 3.9 out of 5 from 139 Google reviews, though no detailed reviewer comments were provided to describe specific experiences with care or staff.

How did Four Seasons - An Optalis Health & Rehabilitation Center do on recent health and safety inspections?

Four Seasons - An Optalis Health & Rehabilitation Center had 15 government inspection visits in the last three years, with 73 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Four Seasons - An Optalis Health & Rehabilitation Center?

Submit the Request Information form on this page to connect with Four Seasons - An Optalis Health & Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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