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Optalis Health & Rehabilitation of Ann Arbor

4701 East Huron River Drive

4(256 ratings)· Ann Arbor average: 4.4

Optalis Health & Rehabilitation of Ann Arbor, photo 11 / 6

Quick Facts

Total units
180
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
180
Hospital adjacency
Located next door to a major hospital
Veteran services
Contracted preferred provider for veterans
Respite stays
Offers respite care for temporary caregiver relief
Memory care
Structured dementia programming beyond skilled nursing

What Families Think

The Good

  • Post-hospital rehab with physical, occupational, and speech therapy
  • Specialized memory care programming for Alzheimer's and dementia
  • Preferred provider status for veterans
  • Respite care available for temporary caregiver relief
  • End-of-life care with dedicated medical staff
  • Financial counselors help navigate insurance and benefits

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

Optalis Health & Rehabilitation of Ann Arbor is a senior living community in Ann Arbor, Michigan offering Skilled Nursing / Long Term Care and Memory Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 256 reviews.

About Optalis Health & Rehabilitation of Ann Arbor

Optalis Health and Rehabilitation of Ann Arbor is a skilled nursing and memory care facility located next door to St. Joseph Mercy Hospital, four miles from the University of Michigan on East Huron River Drive in Ann Arbor, Michigan. The community provides individualized post-hospital skilled nursing care, inpatient and outpatient rehabilitation services, and long-term care for individuals requiring ongoing medical attention.

The facility offers physical, occupational, and speech therapy services with state-of-the-art equipment and personalized treatment plans to help residents improve mobility, strength, and overall function following hospitalization, surgery, or acute medical events. Skilled nursing staff provides compassionate care including medication management, wound care, and respiratory therapy services for individuals with respiratory conditions.

The memory care program provides specialized programming for residents with Alzheimer's disease and dementia, featuring structured activities throughout the day designed to minimize anxiety and agitation. The community is a contracted preferred provider for veterans and also offers respite care services for individuals needing temporary support while caregivers take a break.

End-of-life care services are available, with dedicated medical professionals providing dignified care during residents' final days. The community accepts various managed care insurance plans, including Medicare Advantage and Medicaid, and provides financial counselors to help patients and families navigate insurance coverage and benefits.

Nutrition is prioritized with well-balanced meals that can be modified to address dietary needs, including reduced-fat, low-calorie, high-fiber, and low-sodium options. The facility features state-of-the-art rehabilitation equipment and is designed to provide comfortable surroundings to support recovery and return to home or lower levels of care.

Types of Care at Optalis Health & Rehabilitation of Ann Arbor

Memory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Optalis Health & Rehabilitation of Ann Arbor

4overall · 256 ratings combined

4★ on Google (256)

shakyra garrison

Aug 2026

via Google

I have been here professionally a few times and decided to bring my dad here. Worst mistake I could’ve made for him. He has been home not even 24 hours since I pulled him from there and is already so much more independent. I hate I even agreed to take him here. I’ve referred 3 people here before and I will no longer be doing that. I was so wrong about this place and I am extremely disappointed that I trusted this company with my father’s well being. I have filed a few complaints with the state of Michigan, Medicaid/ Medicare and will also file one with ann arbor police department so they can investigate what happened.

Vicky Lynch

Jul 2026

via Google

I consider Optalis as more than a facility. During my mother's stay, they made us feel like family, surrounded by love and care. The facility was clean and had tasteful food my mother enjoyed. Each staff member was attentive to my mother's needs and provided excellent care. Unfortunately, my mother passed away within two weeks due to natural causes. She fought a long seven-year battle with cancer and kidney failure. The staff wrapped their arms around me and comforted me during a difficult time. Their compassion as a staff eased my pain and sorrow with warm embraces and encouraging words. I highly recommend Optalis as a facility and feel grateful that they treated my mother with such dignity and respect. They are elite in every way.

LLL4life Moore

Jun 2026

via Google

Hi im Lisa and I was with Optalis for a month and I have to say the staff were kind and caring towards my special needs! In particular ive got to say Denise really knew how to make me feel comfortable and smile when I was home sick. She even brought me fresh flowers to my room! Shes a woman I’ll never forget and will always admire and im so grateful for her 🫶🏾❤️😊

Deseree Myles

Jun 2026

via Google

When I came to Optalis, I did not need a friend, I needed a Nurse. A person who was skilled in the craft of Nursing, Nicole S. Amber, Sarah, Heather help me look all my options, surgery or casting. Casting along with Therapist- Cathy ,Greg, Rolando help me navigate from a brace to a full walking cast giving me the necessary tools to go home. It's difficult at first but there are the hardest working people in Optalis the patient care assistants. The aides up close and personal the heartbeat of the facility My experience was A-1, knowledge is power. Thank Optalis staff for all that was done

A S

Mar 2026

via Google

Wonderful facility, even better staff! When my parent needed to recuperate and receive physical therapy, my sibling and I weren't sure which rebab facility was best. The decision was made for us because Optalis was the first to accommodate my parent. I can say, I am more than pleased about the care they received. First, Denise is a gem. She was welcoming, calming, kind, informed, and reassuring. I genuinely like her and knowing she was there made an overwhelming experience much less...overwhelming! And the staff - they were wonderful! Yoliene, Kim, Parker, Deja, Jeff, John, Maria, Rose and Rachel - I wish I could recall the names of everyone who patiently cared for my parent with respect and attentiveness. My parent also enjoyed their appointment with the hairstylist. The facility is clean and quiet, the food was good, and operations were organized. There were no major issues, and prescriptions were dispensed timely. The facility met my expectations, and in some ways surpassed them. I miss the staff members - they made me feel less anxious about leaving in the evening, as I knew my parent was in good hands. I would recommend this facility. Thank you to the Optalis family - what you do makes a lasting impact! You all are amazing and truly make the world a better place!!

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Government Inspection History

10 inspection visits in the last three years, 65 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 14, 2026Health Complaint1 citation
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 12, 2026

Dec 15, 2025Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jan 8, 2026

Apr 10, 2025Fire Safety StandardHealth Standard11 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2025

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2025

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2025

  • Conform to length requirements for dead end corridors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2025

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2025

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2025

  • Install a fire alarm system that can be heard throughout the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2025

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2025

  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Severity B of L: potential for minimal harm, patternCorrected May 10, 2025

Mar 19, 2025Health Complaint5 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 4, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 4, 2025

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 4, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 4, 2025

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 4, 2025

Nov 21, 2024Health Complaint2 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 24, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 24, 2024

Aug 7, 2024Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 20, 2024

Mar 26, 2024Fire Safety StandardHealth Standard15 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedCorrected Apr 10, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 10, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 10, 2024

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 10, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 10, 2024

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2024

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2024

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2024

Feb 8, 2024Health Complaint1 citation
  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 17, 2024

Dec 5, 2023Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Dec 15, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 15, 2023

Apr 17, 2023Fire Safety StandardHealth Standard26 citations
  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Severity G of L: actual harm, isolatedCorrected Jun 29, 2023

  • Observe each nurse aide's job performance and give regular training.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 19, 2023

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 29, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 19, 2023

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 19, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 16, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 16, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 29, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 29, 2023

  • Have restrictions on the use of portable space heaters.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 16, 2023

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 19, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 16, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 19, 2023

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 19, 2023

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2023

  • Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2023

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2023

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 29, 2023

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2023

  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2023

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2023

  • Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2023

  • Plan the resident's discharge to meet the resident's goals and needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2023

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Optalis Health & Rehabilitation of Ann Arbor offer?

Optalis Health & Rehabilitation of Ann Arbor offers Memory Care and Skilled Nursing / Long Term Care.

Where is Optalis Health & Rehabilitation of Ann Arbor located?

Optalis Health & Rehabilitation of Ann Arbor is located at 4701 East Huron River Drive in Ann Arbor, Michigan.

How did Optalis Health & Rehabilitation of Ann Arbor do on recent health and safety inspections?

Optalis Health & Rehabilitation of Ann Arbor had 10 government inspection visits in the last three years, with 65 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Optalis Health & Rehabilitation of Ann Arbor?

Submit the Request Information form on this page to connect with Optalis Health & Rehabilitation of Ann Arbor and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Optalis Health & Rehabilitation of Ann Arbor? Claim this listing to update photos, pricing, and details. It's free.

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