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Optalis Health & Rehabilitation of Allen Park

9150 Allen Rd

3.5(213 ratings)

Optalis Health & Rehabilitation of Allen Park, photo 11 / 6

Quick Facts

Total units
163
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
163
Veteran Program
Contracted preferred provider for veterans
Hospital Proximity
Near Beaumont Hospital and Detroit Medical Center
Short-Term Stays
Respite care for temporary support needs
Insurance
Accepts Medicare Advantage and Medicaid plans

What Families Think

The Good

  • Physical, occupational, and speech therapy on-site
  • Specialized programs for Alzheimer's and dementia
  • Offers respite and hospice care
  • Recognized as a preferred provider for veterans
  • Located near Beaumont Hospital and Detroit Medical Center

The Bad

  • Google rating of 3.4 suggests mixed experiences
  • No detailed family reviews available to verify care quality

AI-generated from reviews and community data.

Optalis Health & Rehabilitation of Allen Park is a senior living community in Allen Park, Michigan offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.5 out of 5 across 213 reviews.

About Optalis Health & Rehabilitation of Allen Park

Optalis Health and Rehabilitation of Allen Park is a skilled nursing facility and rehabilitation center located in Allen Park, Michigan. The facility offers a personalized approach to care designed to meet the unique needs of each resident, with a commitment to compassionate support and comprehensive medical attention.

The center provides a broad range of rehabilitation services, including physical, occupational, and speech therapy. Specialized programs serve individuals with Alzheimer's and dementia. Inpatient and outpatient rehabilitation services help residents recover from injury, surgery, or illness, with state-of-the-art equipment and licensed therapists who develop personalized treatment plans. Long-term care services offer round-the-clock medical attention, medication management, wound care, and other support to help residents maintain health and quality of life.

Additional services include respite care for individuals needing temporary support, respiratory therapy for conditions such as COPD and asthma, and end-of-life care with attention to dignity and comfort. The facility also offers hospice care services. A team of financial counselors assists patients and families with insurance coverage, and the center accepts various managed care plans including Medicare Advantage and Medicaid.

The facility features beautifully landscaped grounds and comfortable living spaces with amenities including a beauty salon, private dining room, and recreational activities. Nutrition services provide well-balanced meals with options for various dietary needs, including reduced-fat, low-calorie, high-fiber, and low-sodium choices, with snacks and substitute meals available.

Conveniently located near several hospitals and medical centers, including Beaumont Hospital and the Detroit Medical Center, the facility is easily accessible to residents and their families. The center is a contracted preferred provider for veterans.

Types of Care at Optalis Health & Rehabilitation of Allen Park

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Salon / Barber

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Optalis Health & Rehabilitation of Allen Park

3.5overall · 213 ratings combined

3.5★ on Google (213)

Bàbs F

Jul 2026

via Google

Neglectful!!!!! Pain management was not a thing. Consistently 8 hours LATE with pain medication! They neglected changing my mother's wound vac to the point it leaked all over her, the bed and the floor! And then took hours to clean up. The window in her room didn't lock and they said it was fine, no one comes up those stairs. Ac did not work. Did not receive water when she needed it. Request went unanswered regularly and she was only there a week! Corwell health Dearborn indicated this as a top rated facility!

K M

Apr 2026

via Google

DO NOT TAKE LOVED ONES HERE. Our elderly loved one was transfered here after surgery. They declared the loved one incompetent to make decisions for themselves per the doctor there. Social worker there was the laziest I have ever seen. She wouldn't help with anything. Said their own paperwork from their doctor didn't matter. We explained loved one needed to be able to to up 3 stairs to get into home when home. Social worker flat out lied and said loved one could go up stairs. Went to go pick up loved one and nursing staff said that loved one couldn't go up stairs. It took my loved ones 2.5 hrs to get up 3 stairs. They discharged with medications and never even explained when to give them or what they do. This place is full of incompetent staff. Pick somewhere else instead of sending your loved one here.

Sharon Knudsen

Apr 2026

via Google

Everyone was very nice and took good care of me. The physical therapy department is fabulous Robert and Rita the bomb. Kris, Sherry, Dawn are very good hearted and very helpful.

Denise Schuck

Mar 2026

via Google

Terrible place for your loved one to be. They were chronically late on medication schedules, ran out of medication, cancelled/missed offsite doctors' appointments without letting family know, offered to pay for missing clothing but never responded to emails after weeks and weeks of questioning; my list could go on and on. We had constant contact with social workers, etc and they always apologize and promise to do better, but it was never "better".

Kaleigh Kaniski

Feb 2026

via Google

My mom was just discharged from her second short-term stay in this place. I don't understand how this is one of the best rated nursing homes in the area? My mom has been complaining over and over again for the past three days about not feeling good, she's more short of breath than usual, her feet, legs, and hands, are swollen. Yet the doctor looked and said they weren't swollen (as if we don't know what her feet normally look like), and nurses said she wasn't wheezing. I took her to urgent care directly after her discharge and they said her lungs did not sound good, she's wheezing bad, and she is very swollen. Her congestive heart failure is the cause of her not feeling good due to fluid buildup, which they acknowledged she had, but wouldn't do anything and had her wait for her cardiologist. Understandable, but he was not happy with the lack of action either. There's a list of others complaints I have not just regarding her care, but the care of others there as well. The website says there are nurses available 24/7 to assist but you'll have a call light on for hours and will look down the hall to see absolutely nobody. Not a single nurse or aide in sight through the entire hall sometimes. Patients are screaming for help, having accidents, not eating, not being changed enough, they smell, etc. My moms roommate had a bandage on her broken foot that hadn't been changed in 4 days despite her constant asking and telling them it was beginning to hurt. While there are some sweet, lovely aides, activity workers, physical therapists, and some great nurses, there are some that seem to not care, or maybe some are burnt out. If that's the case, more trained nurses need hired. More aides need hired. Nurse to patient ratio needs to be re-examined. Something needs to be done, I feel bad for anyone living there without family advocacy. It's not great. It's extremely upsetting. Again, extremely grateful and thankful to some of the lovely nurses and aides that helped care for my mom and were attentive to mine and her concerns. The front desk receptionists were all sweet and helpful. The physical therapists all seemed nice and one even purchased my mom some dollar store items. It's just disheartening and depressing to see the, often, lack of care and appropriate medical service.

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Government Inspection History

13 inspection visits in the last three years, 83 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 16, 2026Health Complaint1 citation
  • Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 1, 2026

Jul 23, 2025Health Complaint3 citations
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 1, 2025

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 1, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 1, 2025

Jun 4, 2025Fire Safety StandardHealth ComplaintHealth Standard15 citations
  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 8, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 8, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 8, 2025

  • Conduct risk assessment and an All-Hazards approach.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 8, 2025

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 8, 2025

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 8, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 8, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 8, 2025

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 8, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 8, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 8, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 8, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 8, 2025

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 8, 2025

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 8, 2025

Feb 11, 2025Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 4, 2025

Jul 16, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 1, 2024

Jul 2, 2024Fire Safety StandardHealth Standard16 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 31, 2024

  • Install a fire alarm system that can be heard throughout the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 31, 2024

  • Meet other general requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 31, 2024

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 1, 2024

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 31, 2024

  • Follow proper procedures when the fire alarm was out of service for more than 4 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 31, 2024

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2024

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2024

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2024

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 31, 2024

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2024

  • Ensure each resident has a room at or above ground level.

    Severity B of L: potential for minimal harm, patternCorrected Aug 15, 2024

May 8, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 24, 2024

Apr 11, 2024Health Complaint1 citation
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 26, 2024

Mar 20, 2024Health Complaint2 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 11, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 11, 2024

Nov 30, 2023Health Complaint2 citations
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 12, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 12, 2023

Oct 25, 2023Health Complaint2 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 9, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 9, 2023

Aug 9, 2023Health Complaint2 citations
  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 25, 2023

  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 25, 2023

Jul 12, 2023Fire Safety StandardHealth ComplaintHealth Standard36 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 25, 2023

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 25, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 25, 2023

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 25, 2023

  • Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 25, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 25, 2023

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 25, 2023

  • Establish policies and procedures for volunteers.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 25, 2023

  • Establish roles under a Waiver declared by secretary.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 25, 2023

  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 25, 2023

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 25, 2023

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 25, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 25, 2023

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 25, 2023

  • Install an approved automatic sprinkler system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 25, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 25, 2023

  • Have restrictions on the use of portable space heaters.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 25, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 25, 2023

  • Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 25, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 25, 2023

  • Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 25, 2023

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 25, 2023

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 25, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 25, 2023

  • Have elevators that firefighters can control in the event of a fire.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 25, 2023

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 25, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 25, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 25, 2023

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 25, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 25, 2023

  • Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 25, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 25, 2023

  • Implement a program that monitors antibiotic use.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2023

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2023

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 25, 2023

  • Ensure each resident has a room at or above ground level.

    Severity B of L: potential for minimal harm, patternCorrected Aug 25, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Optalis Health & Rehabilitation of Allen Park offer?

Optalis Health & Rehabilitation of Allen Park offers Skilled Nursing / Long Term Care.

Where is Optalis Health & Rehabilitation of Allen Park located?

Optalis Health & Rehabilitation of Allen Park is located at 9150 Allen Rd in Allen Park, Michigan.

How did Optalis Health & Rehabilitation of Allen Park do on recent health and safety inspections?

Optalis Health & Rehabilitation of Allen Park had 13 government inspection visits in the last three years, with 83 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Optalis Health & Rehabilitation of Allen Park?

Submit the Request Information form on this page to connect with Optalis Health & Rehabilitation of Allen Park and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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