Brookdale Deland
Oct 2025
Caregivers here are very nice
Brookdale Deland
1210 North Stone Street4.2(25 ratings)· Deland average: 4.2
Part of Brookdale Senior Living · 476 communities · 4.3★ average
1 / 6Quick Facts
- Total units
- 89
- Licensed capacity
- 89 residents
- Care model
- Uses in-house staff rather than outside agencies
- Financial guidance
- Staff helped connect family with VA benefits
- Licensed capacity
- Licensed for 89 residents
California CDSS
What Families Think
Reviewers describe Brookdale DeLand as a warm, well-run assisted living and memory care community where staff know residents by name and go out of their way to help families, including with VA benefits and financial guidance. The community holds a 4.2-star rating across 26 Google reviews, with most feedback strongly positive, though a small number of reviewers reported negative experiences with staff attitude or sales communication.
The Good
- Staff know residents by name personally
- Uses its own staff, not agency hires
- Leadership helped families navigate VA benefits
- Facility described as clean and well-maintained
- Residents described as happy and making friends
- Management went above and beyond during crises
The Bad
- One reviewer described staff as unkind toward a resident
- One report of unresponsive, vague pricing communication from sales
- No published pricing available
AI-generated from reviews and community data.
Brookdale Deland is a senior living community in Deland, Florida offering Assisted Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 25 reviews.
About Brookdale Deland
Brookdale DeLand is an assisted living community in DeLand, Florida, with a licensed capacity of 89 residents. The community is part of a larger senior living organization and serves older adults requiring assistance with daily activities.
Families consistently praise the staff's attentiveness and genuine care. Multiple reviewers highlighted that staff members know residents by name and interact meaningfully with them throughout the day. One family noted the community maintains its own staff rather than relying on outside agencies, which they felt contributed to continuity of care. Parents and grandparents are described as happy, engaged in activities, and making new friendships. Reviewers also emphasized the warm, welcoming atmosphere families encounter from their first visit, with leadership willing to work closely with families to understand individual needs.
The facility itself is described as beautiful, clean, and well-maintained, with activity programming that keeps residents engaged. Families expressed gratitude for the supportive environment and sense of safety their loved ones experience.
Brookdale DeLand holds a 4.2-star rating across 26 Google reviews. While the majority of feedback is very positive, a small number of reviewers reported negative experiences with staff interactions or communication during the inquiry process, suggesting experiences may vary.
Types of Care at Brookdale Deland
Assisted Living
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Brookdale Deland
4.2overall · 25 ratings combined
4.2★ on Google (25)
Mike Littlefield
Jan 2025
This is kind of an off review as my Dad did not get to stay here because of the decline he had at the hospital. I contacted them at my wits end with trying to get help for my Dad. Lindsey came in on a Sunday, her day off, to meet with me and do a tour. She was very sweet and understanding of our situation. I found the place to be beautiful and well maintained. They even have a dining area that is set for the residents at meals. She steered me towards financial help with the VA that I did not know about. I went in on Monday after getting some bad news and met with Carrie who is the Director there. I literally had a breakdown in her office about everything going on. She sat and talked with me and told me she knew how stressful this is and not to feel bad. She said, “We are here to help”. They both guided me on things that needed to be done and intervened to help when possible. I knew my Dad would get great care here and I could take a breath for the first time in a while. Due to the decline of his health, he had to be placed on hospice, in a hospice care center, when I called to let Lindsey know and apologize for all their efforts, she said that I had nothing to apologize for and she was so sorry that this was happening. She said if you need help with anything or just want to vent to give her a call. I wanted to do this review because for the last 7 months we have been through hell and they were the first people/place to actually walk us through and help us. They have a heart and true compassion which is lacking, in not only the medical field but in this world today. I hope if you read this review you will appreciate the compassion these women have displayed and know that your loved one would be taken care of. They truly went above and beyond for us and I am very thankful.
Lynn Canby
Oct 2024
Brookdale DeLand is a great place for your loved ones. It is a caring, clean & safe environment. I've been blessed to have both parents there. For me, it checked all the boxes for safety, care & friendships just to name a few.
Rachel Sarro
Mar 2024
My mom moved in a month ago to the assisted living section. She has been happy with making new friends, getting to know the staff and participating in their numerous activities. It’s so nice to see my mom smiling and being well taken care of. I so appreciate the support and care of my mom by the staff!
Julie Edwards
Dec 2023
I am unable to write my actual experience due to the reality that my precious mother is still incarcerated there. Since my brother has POA, I have no voice or choice. Put it this way,,,, the place is awful. The people are mean and nasty. PERIOD!
Frequently Asked Questions
What types of care does Brookdale Deland offer?
Brookdale Deland offers Assisted Living.
Where is Brookdale Deland located?
Brookdale Deland is located at 1210 North Stone Street in Deland, Florida.
What do families say about Brookdale Deland?
Reviewers describe Brookdale DeLand as a warm, well-run assisted living and memory care community where staff know residents by name and go out of their way to help families, including with VA benefits and financial guidance. The community holds a 4.2-star rating across 26 Google reviews, with most feedback strongly positive, though a small number of reviewers reported negative experiences with staff attitude or sales communication.
How can families visit Brookdale Deland?
Submit the Request Information form on this page to connect with Brookdale Deland and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Brookdale Deland? Claim this listing to update photos, pricing, and details. It's free.
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