Sandcastle Homecare is a home health and hospice provider serving DeLand, Florida. The agency matches caregivers with clients in their homes, supporting people with varying care needs including dementia, mobility challenges, and complex medical conditions.
Families consistently praise the quality and attentiveness of individual caregivers. One family noted their caregiver mother "looks forward to seeing her each day," while another described caregivers as showing "plenty of compassion" and having "a unique gift for caring for our elderly relatives." Families highlight that caregivers follow care plans closely and attend to personal comfort and dignity. Initial coordination with staff, particularly Mark, is described as professional and thorough, and the agency appears responsive to scheduling requests, though one family noted occasional scheduling errors and administrative friction when calling the office.
Sandcastle holds a 4.8/5 Google rating across 28 reviews, with most families reporting strong satisfaction with their experience and caregiver assignments.