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Sandcastle Homecare

312 S Woodland Blvd

4.8(28 ratings)· DeLand average: 4.2

Sandcastle Homecare, photo 11 / 5

Quick Facts

Staffing turnaround
Can arrange caregivers on short notice

What Families Think

Families of Sandcastle Homecare clients consistently praise the compassion and reliability of individual caregivers, and several reviewers highlight how the agency listened to concerns and adjusted care plans accordingly. A few reviews note that scheduling changes and communication through the central office have not always gone smoothly.

The Good

  • Caregivers described as compassionate, punctual, and reliable
  • Staff build genuine rapport with clients, including those with dementia
  • Company listens to and acts on family concerns
  • Able to find and place caregivers on short notice
  • Personalized, detail-oriented care plans praised by families

The Bad

  • One report of scheduling changes with errors
  • One report of messages to office not reliably passed on

AI-generated from reviews and community data.

Sandcastle Homecare is a home care agency serving DeLand, Florida offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.8 out of 5 across 28 reviews.

About Sandcastle Homecare

Sandcastle Homecare is a home health and hospice provider serving DeLand, Florida. The agency matches caregivers with clients in their homes, supporting people with varying care needs including dementia, mobility challenges, and complex medical conditions.

Families consistently praise the quality and attentiveness of individual caregivers. One family noted their caregiver mother "looks forward to seeing her each day," while another described caregivers as showing "plenty of compassion" and having "a unique gift for caring for our elderly relatives." Families highlight that caregivers follow care plans closely and attend to personal comfort and dignity. Initial coordination with staff, particularly Mark, is described as professional and thorough, and the agency appears responsive to scheduling requests, though one family noted occasional scheduling errors and administrative friction when calling the office.

Sandcastle holds a 4.8/5 Google rating across 28 reviews, with most families reporting strong satisfaction with their experience and caregiver assignments.

Types of Care at Sandcastle Homecare

At-Home Care

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Reviews of Sandcastle Homecare

4.8overall · 28 ratings combined

4.8★ on Google (28)

Michael May

Mar 2026

via Google

Sandcastle Homecare truly sets the standard for what compassionate, detail-oriented care should look like. What stands out most is their attention to the little things, the small thoughtful touches that make a real difference in a patient’s daily comfort, dignity, and quality of life. From consistent communication to personalized care routines, nothing feels overlooked. It’s clear their team doesn’t just provide care, they genuinely elevate the day-to-day experience for the people they serve. Highly recommend.

Eileen Gaines

Mar 2025

via Google

From my Dad's initial contact with Mark,Sandcastle has been nothing but professional and helpful. I never felt that Dad would not get the care he needed. The caregivers were well trained and showed Dad plenty of compassion. I highly recommend Sandcastle and believe the caregivers all have a unique gift for caring for our elderly relatives. My big thanks go out to Alexandria, Camellia, Betsy, Chaudanea, and Jennifer. Each call and personal visit has been a positive experience.

Lynda Donato

Mar 2025

via Google

After wasting approximately 11 months with another agency, I switched to Deland Sand Castle. After a short period of time, Sand Castle has given us the very best fit in assigning Miguel to my husband’s case. Miguel has never tried to short cut our Care Plan. He is always engaging in conversations with my husband, who suffers from a compound brain disease, on a level that my husband can relate to. Miguel has been my saving grace and my husband is content and happy vs always on edge due to not receiving the necessary care he so desperately needs. Thank you to the staff, and the COO, for allowing me to speak up with my concerns regarding the care that I demanded. More importantly, you listened and acted upon my concerns.

Margaret MacDonald

Jun 2024

via Google

We have an excellent caregiver for my mom through Sandcastle. Mom looks forward to seeing her each day and our caregiver is on-time and very responsible and caring with my mom who cannot walk on her own and has moderate dementia. The reason for giving a 4-star vs 5-star is that changing schedules has not been smooth with errors a couple times and calling in to the office passes through an Operator at times who will pass messages on to your office which I don’t feel confident actually happens or happens incorrectly.

Erica Carter

Apr 2024

via Google

Sandcastle employees have been caring for my mother for about a month. Each girl is compassionate, diligent and prompt. I was immediately impressed with Sandcastle, especially Mark. He guided me through the process of hiring and knowing what to expect. Sandcastle is adept at finding employees on short notice. All around, it’s been a great experience. We will continue to hire this service when Mom comes home.

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Frequently Asked Questions

What types of care does Sandcastle Homecare offer?

Sandcastle Homecare offers At-Home Care.

Where is Sandcastle Homecare located?

Sandcastle Homecare is located at 312 S Woodland Blvd in DeLand, Florida.

What do families say about Sandcastle Homecare?

Families of Sandcastle Homecare clients consistently praise the compassion and reliability of individual caregivers, and several reviewers highlight how the agency listened to concerns and adjusted care plans accordingly. A few reviews note that scheduling changes and communication through the central office have not always gone smoothly.

How can families visit Sandcastle Homecare?

Submit the Request Information form on this page to connect with Sandcastle Homecare and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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