MyLivingChoice

Autumn Care Of Portsmouth

3610 Winchester Dr

4(67 ratings)· Portsmouth average: 4.3

Autumn Care Of Portsmouth, photo 11 / 5

Quick Facts

Total units
108
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
108
Rehab stays
Offers short-term rehabilitation stays
Clinical staffing
Nurse practitioner involved in resident care

What Families Think

Families describe Autumn Care Of Portsmouth as a skilled nursing and rehabilitation community with a nursing staff and leadership team that reviewers repeatedly praise for compassion and responsiveness. Multiple reviewers highlight positive experiences with both long-term care for aging relatives and short-term rehab stays, along with a clean, welcoming building. Feedback is uniformly positive in the reviews provided, with no consistent complaints noted.

The Good

  • Attentive, compassionate nursing staff
  • Strong, accessible Director of Nursing
  • Clean and welcoming building
  • Positive rehab experience for short-term stays
  • Responsive to changes in resident condition
  • Family-like, supportive environment

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

Autumn Care Of Portsmouth is a senior living community in Portsmouth, Virginia offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 67 reviews.

About Autumn Care Of Portsmouth

Autumn Care of Portsmouth is a 108-bed skilled nursing and long-term care facility located in Portsmouth, Virginia. The community serves residents requiring post-acute rehabilitation and ongoing nursing care.

Families consistently praise the nursing staff and clinical leadership as the facility's defining strength. Reviewers highlight nurses and CNAs as attentive, compassionate, and hands-on in their care, with strong support for family members navigating placement. The Director of Nursing and broader leadership team receive particular recognition for creating a supportive, family-like environment. One family wrote that the facility's "warmth" and care quickly made them comfortable after a difficult admission decision. Rehabilitation stays are noted as positive experiences, with staff described as patient and encouraging. The facility itself is described as clean and welcoming, and families report good communication and dignified, respectful care overall.

Autumn Care of Portsmouth holds a 4 out of 5 Google rating across 67 reviews, with the substantial majority reflecting highly positive experiences.

Types of Care at Autumn Care Of Portsmouth

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Autumn Care Of Portsmouth

4overall · 67 ratings combined

4★ on Google (67)

Hefe&Profit No Pressure

Feb 2026

via Google

I am incredibly grateful for the nursing staff at this facility. The nurses are attentive, compassionate, and always supportive of families. The CNAs were kind, patient, and provided very hands-on care. Placing my grandmother-in-law was a difficult decision, but the warmth of the facility and the family-like environment quickly made my family and me feel more comfortable. When they noticed a change in her condition, the nurses and nurse practitioner responded promptly and acted quickly to initiate treatment. Their responsiveness, knowledge, and genuine concern gave our family comfort and confidence during a very difficult time.

BeyondTheHair

Feb 2026

via Google

I can’t say enough good things about the nursing staff and management team at this facility. The nursing staff is incredibly attentive, professional, and truly compassionate in the care they provide. Their dedication truly stands out. They are well-led by an outstanding Director of Nursing who is knowledgeable, supportive, and always accessible. Her leadership sets a positive tone for the entire team and ensures high standards of care. Most importantly, they took incredible care of my great grandmother and great aunt, and provided compassionate, dignified care for my great grandmother in her final days. It’s clear they care deeply about both residents and families, and that commitment shows every day.

Destiny Robinson

Feb 2026

via Google

The building looks great! The nursing team is knowledgeable and truly cares about the residents! The DON Danielle is patient, kind and cares about the staff and the resident! They are truly a great Healthcare team!

Sherri White

Dec 2025

via Google

I don’t know about the price. But the staff is wonderful. Kudos to Jennifer Ward, Nurse Andlink, Dalannia CNA, and Anglica - names may be misspelled. They were awesome. The food was great. My purpose was for rehab. My 3 weeks for rehab was awesome.Andy aka AJ and Fischer, Pam, and Stephanie are a great team. They are patient with you and they let you go at your own pace while trying to encourage you to do more if you can. Great overall experience. The Activity person is outstanding as well. Saber won the award Quality of care. Well deserved. Autumn Care of Portsmouth. Will miss you all!!!

Hatian Chocolate Beauty

Dec 2025

via Google

My family member was cared for at Autumn Care Nursing Home, and I’m truly grateful for the compassion and attention they received. The staff was kind, professional, and always treated my loved one with dignity and respect. The facility was clean and welcoming, and communication with our family was reassuring. I would highly recommend Autumn Care to anyone looking for quality, heartfelt care for their loved one.

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Government Inspection History

3 inspection visits in the last three years, 60 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 27, 2026Fire Safety StandardHealth Standard16 citations
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2026

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2026

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2026

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2026

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2026

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2026

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2026

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2026

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2026

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2026

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2026

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2026

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2026

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2026

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2026

Apr 15, 2022Fire Safety StandardHealth Standard18 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedCorrected May 20, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 3, 2022

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2022

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2022

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2022

  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2022

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2022

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2022

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2022

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2022

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2022

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 3, 2022

  • List the names and contact information of those in the facility.

    Severity C of L: potential for minimal harm, widespreadCorrected May 20, 2022

  • Establish emergency prep training and testing.

    Severity C of L: potential for minimal harm, widespreadCorrected May 20, 2022

  • Provide family notifications of emergency plan.

    Severity C of L: potential for minimal harm, widespreadCorrected May 20, 2022

  • Address subsistence needs for staff and patients.

    Severity C of L: potential for minimal harm, widespreadCorrected May 20, 2022

  • Conduct risk assessment and an All-Hazards approach.

    Severity C of L: potential for minimal harm, widespreadCorrected May 20, 2022

Oct 4, 2019Fire Safety StandardHealth Standard26 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected Sep 4, 2019

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 18, 2019

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 4, 2019

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 18, 2019

  • Have simulated fire drills held at unexpected times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 4, 2019

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 4, 2019

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2019

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2019

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2019

  • Provide appropriate foot care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2019

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2019

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2019

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2019

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2019

  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2019

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2019

  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2019

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2019

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2019

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2019

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 4, 2019

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 4, 2019

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 4, 2019

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 4, 2019

  • Address subsistence needs for staff and patients.

    Severity C of L: potential for minimal harm, widespreadCorrected Nov 18, 2019

  • Provide emergency officials' contact information.

    Severity C of L: potential for minimal harm, widespreadCorrected Nov 18, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Autumn Care Of Portsmouth offer?

Autumn Care Of Portsmouth offers Skilled Nursing / Long Term Care.

Where is Autumn Care Of Portsmouth located?

Autumn Care Of Portsmouth is located at 3610 Winchester Dr in Portsmouth, Virginia.

What do families say about Autumn Care Of Portsmouth?

Families describe Autumn Care Of Portsmouth as a skilled nursing and rehabilitation community with a nursing staff and leadership team that reviewers repeatedly praise for compassion and responsiveness. Multiple reviewers highlight positive experiences with both long-term care for aging relatives and short-term rehab stays, along with a clean, welcoming building. Feedback is uniformly positive in the reviews provided, with no consistent complaints noted.

How did Autumn Care Of Portsmouth do on recent health and safety inspections?

Autumn Care Of Portsmouth had 3 government inspection visits in the last three years, with 60 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Autumn Care Of Portsmouth?

Submit the Request Information form on this page to connect with Autumn Care Of Portsmouth and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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