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Portsmouth Health and Rehab is a skilled nursing facility in Portsmouth, Virginia, operated by Trio Healthcare, offering short-term rehab, long-term care, and specialized services. Reviewers consistently praise specific staff members by name for compassionate, responsive care, especially around social work support and family communication. All available reviews are five-star, with no reported complaints about care quality.
AI-generated from reviews and community data.
Portsmouth Health And Rehab is a senior living community in Portsmouth, Virginia offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 144 reviews.
Portsmouth Health and Rehab is a skilled nursing facility in Portsmouth, Virginia, operated by Trio Healthcare. The community provides short-term rehab-to-home services, skilled nursing care, long-term care, rehabilitation therapy, memory care, and respite care services.
The facility emphasizes personalized care tailored to each resident's unique needs and goals. Its team of healthcare professionals focuses on forming authentic connections and delivering care with warmth and empathy, with an aim to support residents in living stronger, healthier lives.
The community offers a range of amenities and activities designed to nourish the hearts, minds, and souls of its residents. These programs and services are available to both short-term and long-term residents.
Portsmouth Health and Rehab maintains a COVID-19 safety plan in accordance with OSHA guidelines. The facility's staff also provides support and guidance to residents and families navigating payment options and eligibility requirements for care.
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Help Me Choose4.3overall · 144 ratings combined
4.3★ on Google (144)
Zin
Jan 2026
We had been unable to get in touch with our family member for over a month. A nurse named Savonia(sp) went above and beyond to help us reconnect. She was incredibly patient and made sure we were able to successfully connect with our loved one. Thank you, Savonia!
Shanise Battle
Oct 2025
Stephanie Bryant is a remarkable unit manager whose leadership is defined by compassion, dependability, and a genuine commitment to those in her care. Her consistent efforts to go above and beyond make her an invaluable asset to both patients and staff at Portsmouth Health and Rehab.
Tremell Blount
Sep 2025
Our family had a very positive experience with Portsmouth Health and Rehab. One of the highlights was having the opportunity to sit down with the Director of Social Services, Miss Jessica Land, to discuss and better understand advanced directive options. She took her time with us, explained everything clearly, and made the process feel much less overwhelming. We are also very thankful for the care and support provided during my mom’s stay. The nursing team, therapy staff, dietary department, and every member of the facility staff played a role in making her time there as comfortable and positive as possible. It was a pleasant experience overall, and we truly appreciate all the guidance and kindness we received along the way.
devin smith
Sep 2025
My family and I had a wonderful experience with Portsmouth Health and Rehab while my grandmother was there for a short stay. The social worker, Jessica Land, went above and beyond to make sure everything was in place for her care and her return home. She was always available to answer our questions and kept us updated, which gave us peace of mind. It really felt like she cared about my grandma’s well-being, and that made all the difference.
R Dumo
Sep 2025
This administrator that has come to change the negative and brought her unique leadership skills with her. LNHA Bryant is an elite leader. She has also given her staff the confidence to always maintain integrity while administering care to her residents. This nursing home is on the rise to become one of the very few that respect the word compliance whole heartedly. A sense of urgency has entered the building, and you can see the level of care has been improved tremendously. LNHA Bryant's form of leadership lets the residents and staff know that they are all a team. Working together day by day to reach the ultimate goal of becoming a FIVE STAR rated nursing home. I am very proud to say that I will be watching on what else this nursing home can accomplish while under her leadership as the LNHA of Portsmouth Health & Rehab.
7 inspection visits in the last three years, 90 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Dec 9, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 8, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 8, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 8, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 8, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 21, 2026
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 8, 2025
Ensure that residents are free from significant medication errors.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 19, 2024
Provide appropriate foot care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 19, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 19, 2024
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 19, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 19, 2024
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Apr 23, 2024
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Apr 23, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 19, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 19, 2024
Provide appropriate foot care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 19, 2024
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 19, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedCorrected Jul 5, 2021
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 5, 2021
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 5, 2021
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 5, 2021
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 5, 2021
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 10, 2021
Have proper power supply for life support equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 10, 2021
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 5, 2021
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2021
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2021
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2021
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2021
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2021
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2021
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2021
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedCorrected Mar 9, 2019
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 9, 2019
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 2, 2019
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 9, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 9, 2019
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2019
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 9, 2019
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 9, 2019
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 9, 2019
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 9, 2019
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2019
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2019
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2019
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 9, 2019
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 9, 2019
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 9, 2019
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 9, 2019
Meet other general requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2019
Provide and implement an infection prevention and control program.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 9, 2019
Conduct testing and exercise requirements.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 9, 2019
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 2, 2017
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 2, 2017
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 2, 2017
Meet requirements for the installation and maintenance of electrical systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 2, 2017
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 2, 2017
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 2, 2017
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 2, 2017
Give residents a notice of rights, rules, services and charges.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2017
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2017
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2017
Provide necessary care and services to maintain or improve the highest well being of each resident .
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2017
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2017
Have a program that investigates, controls and keeps infection from spreading.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2017
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2017
Keep accurate, complete and organized clinical records on each resident that meet professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2017
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2017
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2017
Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2017
Ensure that residents are safe from serious medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2017
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2017
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2017
Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2017
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2017
Ensure each resident receives an accurate assessment by a qualified health professional.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2017
Assure that each resident’s assessment is updated at least once every 3 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2017
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2017
Meet other general requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2017
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2017
Install a fire alarm system that can be heard throughout the facility.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2017
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2017
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2017
Have simulated fire drills held at unexpected times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2017
Have generator or other power source capable of supplying service within 10 seconds.
Severity C of L: potential for minimal harm, widespreadCorrected Oct 2, 2017
Install emergency lighting that can last at least 1 1/2 hours.
Severity C of L: potential for minimal harm, widespreadCorrected Oct 2, 2017
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity C of L: potential for minimal harm, widespreadCorrected Oct 2, 2017
Provide a written emergency evacuation plan.
Severity C of L: potential for minimal harm, widespreadCorrected Oct 2, 2017
Allow residents to easily view the results of the nursing home's most recent inspection.
Severity C of L: potential for minimal harm, widespreadCorrected Aug 13, 2017
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Portsmouth Health And Rehab offers Skilled Nursing / Long Term Care.
Portsmouth Health And Rehab is located at 900 London Boulevard in Portsmouth, Virginia.
Portsmouth Health and Rehab is a skilled nursing facility in Portsmouth, Virginia, operated by Trio Healthcare, offering short-term rehab, long-term care, and specialized services. Reviewers consistently praise specific staff members by name for compassionate, responsive care, especially around social work support and family communication. All available reviews are five-star, with no reported complaints about care quality.
Portsmouth Health And Rehab had 7 government inspection visits in the last three years, with 90 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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