MyLivingChoice

Arlington Place Health Campus

1635 N Arlington Ave

3.7(106 ratings)· Indianapolis average: 4

Arlington Place Health Campus, photo 11 / 5

Quick Facts

Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Partnership
Certified beds
84
Respite Care
Short-term respite stays available

What Families Think

Reviews for Arlington Place Health Campus are sharply divided: many families praise the cleanliness, food, rehab therapy, and admissions staff, while a significant number describe serious lapses in basic care, especially during evening and night shifts. The facility's overall 3.8 Google rating reflects this split between glowing rehab experiences and alarming reports of neglect.

The Good

  • Rehab and physical/occupational therapy praised repeatedly
  • Facility consistently described as clean and well-kept
  • Admissions staff (e.g., Keondra) noted as helpful and communicative
  • Food and Sunday brunch frequently complimented
  • Activities like live music and Happy Hour events enjoyed by residents

The Bad

  • Multiple reports of slow response to call lights and bathroom needs
  • Several accounts of rude or uncaring staff, especially evening/night shifts
  • Serious reports of neglect, including unreported falls and unclean patients
  • One report of billing for room charges after a resident's death
  • Some reviewers cite understaffing as a recurring problem

AI-generated from reviews and community data.

Arlington Place Health Campus is a senior living community in Indianapolis, Indiana offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Emergency Call System and Wheelchair Accessible. Families rate it 3.8 out of 5 across 103 reviews.

About Arlington Place Health Campus

Arlington Place Health Campus is a skilled nursing / long term care community in Indianapolis, Indiana.

Families rate Arlington Place Health Campus 3.8 out of 5 based on 103 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Arlington Place Health Campus

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Arlington Place Health Campus

3.7overall · 106 ratings combined

3.8★ on Google (103) · 1★ on Yelp (3) · Yelp page ↗

Kim Martin

Jun 2026

via Google

This place is horrible and they don't take pride in their work. I utilized this facility for respite care for my 81 year old father who has severe dementia and requires total care. Luckily, I also paid a family member to visit him 8 hours daily to ensue he received the care he needed and she ended up doing their job in many instances to include feeding, bathing and dressing, changing his brief due to incontinence, and brushing his teeth. One of their nurses aids told her "we don't do all that". If you care about your loved one or you're looking for a place for yourself, LOOK ELSEWHERE AND AVOID THIS PLACE AT ALL COSTS!<br>I do want to mention one of their employees that, on the day I went to bring my Dad home and of course, despite them ALL knowing the time he was supposed to be ready he still had on yesterday's clothes, wasn't cleaned up or fed, this LPN Sherrell Duncan, who wasn't even assigned to him, came in and bathed and got him ready after EVERYONE else basically told me how they knew he needed to be ready but they continued to sit on their butts at the nurses station. She clearly doesn't fit in there because she's a jewel that wanted to do a great job. Thank a you Sherrell, you're the reason for the 1 star for this TERRIBLE FACILITY!

Jamie Wilson

Jun 2026

via Google

Highly recommend, they took excellent care of my love one while they transitioned home.

Bonita Krauth

Jun 2026

via Google

I give it a one star because there’s nothing less than that. Horrible place. It is clean and well lit, but most of the the staff which includes nursing and physical therapy are uncaring, almost rude, and usually grouchy. My brother came in there on May 4, and they said they didn’t know he was coming, I don’t know if the hospital dropped the ball, but I know it went downhill from there. He wasn’t allowed to bring his oxygen, but they didn’t have any for him yet, they said he had physical therapy on Thursday and Friday, but the man didn’t have dementia, he was totally coherent and and had all his faculties, so when a physical therapist came in on Monday, she came in with both guns blazing and was really snotty and rude, and actually yelling at him. He told her he wasn’t going to argue with her, but he had not had any physical therapy yet. She left the room, came back in a little better mood. The only staff person there that had any compassion, patience, and was actually very nice and a pleasure to see when he came into the room was L. My brother was there for physical therapy, to build up his stamina and make him a little stronger so when he returned home, he could have some quality of life. Sadly, he died on May 17 in this facility, when we left the hospital, my niece decided she was in the frame of mine to stop back by the facility and pick up his things, as they pass the nurses station. My niece saidThe nurse said to her “he looked awfully gray when he left here, Did he make it?” Really? I was there and witnessed all this with the nursing staff and the physical therapist but wasn’t there when the nurse said that to her.. I get it, I know these facilities are understaffed and overworked, but if you’re unhappy in your job, don’t take it out on the patient or their family members find a new line of work. And an added note he died on May 17 and my niece got a bill charging for his room for May 26 to May 31..really?

Cory&Katie Blackwell

Jun 2026

via Google

⭐⭐⭐⭐⭐ Exceptional Care and Beautiful Facility!<br>I cannot say enough good things about Arlington Place. From the moment you walk through the doors, you can tell the entire team pays incredible attention to detail. The facility is absolutely spotless, beautifully maintained, and has a warm, welcoming energy.<br>The staff here is professional, sharp, and genuinely cares about the residents, which shows in everything from the cleanliness of the building to how well the residents are cared for. It’s clear that leadership takes massive pride in maintaining high standards across the board. If you are looking for a top-tier care facility that combines a beautiful environment with elite, compassionate service, this is it. Highly recommend!

Roniah Bryant

Jun 2026

via Google

This place has been a blessing for my granddaddy!! I appreciate the staff being so attentive to his needs and treating him with the utmost respect! He has made significant improvements with his mobility and I am thankful!!

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Government Inspection History

4 inspection visits in the last three years, 36 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 29, 2026Health Complaint2 citations
  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 15, 2026

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 15, 2026

Dec 8, 2025Fire Safety StandardHealth Standard9 citations
  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 22, 2026

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 22, 2026

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2025

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2025

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2025

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2025

Oct 21, 2024Fire Safety StandardHealth ComplaintHealth Standard9 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 8, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 11, 2024

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 11, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 11, 2024

  • Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 11, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 8, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2024

  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 8, 2024

  • Have simulated fire drills held at unexpected times.

    Severity C of L: potential for minimal harm, widespreadCorrected Nov 11, 2024

Jul 25, 2023Fire Safety StandardHealth Standard16 citations
  • Install a fire alarm system that can be heard throughout the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 8, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 17, 2023

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 8, 2023

  • Have restrictions on the use of highly flammable decorations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 8, 2023

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 8, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 8, 2023

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 8, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 17, 2023

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 8, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 17, 2023

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 17, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 17, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 17, 2023

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 17, 2023

  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 17, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 8, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Arlington Place Health Campus offer?

Arlington Place Health Campus offers Skilled Nursing / Long Term Care.

How much does Arlington Place Health Campus cost?

Arlington Place Health Campus has not published its pricing. For context, communities in Indianapolis that publish rates start around $3,200 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Arlington Place Health Campus located?

Arlington Place Health Campus is located at 1635 N Arlington Ave in Indianapolis, Indiana.

What do families say about Arlington Place Health Campus?

Reviews for Arlington Place Health Campus are sharply divided: many families praise the cleanliness, food, rehab therapy, and admissions staff, while a significant number describe serious lapses in basic care, especially during evening and night shifts. The facility's overall 3.8 Google rating reflects this split between glowing rehab experiences and alarming reports of neglect.

How did Arlington Place Health Campus do on recent health and safety inspections?

Arlington Place Health Campus had 4 government inspection visits in the last three years, with 36 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Arlington Place Health Campus?

Submit the Request Information form on this page to connect with Arlington Place Health Campus and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Arlington Place Health Campus? Claim this listing to update photos, pricing, and details. It's free.

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