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Miller's Merry Manor is a skilled nursing and rehab facility on Indianapolis's east side with a mix of experiences reported by families. Several reviewers praise friendly, family-like staff and describe good rehab outcomes, while many others describe serious lapses in care, cleanliness, and communication, including during COVID. The wide gap between positive and negative accounts suggests inconsistent care quality depending on shift, unit, or timing.
AI-generated from reviews and community data.
Miller'S Merry Manor is a senior living community in Indianapolis, Indiana offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.0 out of 5 across 34 reviews.
Miller's Merry Manor - Indianapolis East is located less than one mile from Community Hospital East, on the east side of Indianapolis. It is one of two Miller's Merry Manor nursing homes in the city.
The community offers traditional skilled nursing services, including short-term rehabilitation and long-term residential care, as well as a specialty memory care unit for residents who need it.
Rehabilitation services include treatments such as ultrasound, e-stem, and shortwave diathermy for patients recovering from surgery or injury.
The facility is 100% employee-owned and provides an array of services to its long-term nursing care and rehabilitation patients, along with a number of on-site amenities.
The community also partners with numerous local organizations in an effort to enrich the lives of residents.
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Help Me Choose2.9overall · 35 ratings combined
3★ on Google (34) · 1★ on Yelp (1) · Yelp page ↗
Shannon Bradley
Mar 2026
My mother was admitted here. Lasted less than 5 hrs due to them not having the very medicine she was going there to receive through pic line. When she left by ems her BP was 300's over 200's (can't remember exact numbers). They were very friendly over the phone but did not have their act together.
Christina Creviston
Mar 2026
I would give this place 0 stars if I could. Yelling at patients, leaving them soaked in urine for hours, mismanaging medications (pretty sure they were pocketing meds), dirty rooms and blood stained equipment, horrible attitude from nurses…. I could go on. Don’t send your loved ones here if you care about them.
Susan Leon
Oct 2025
My mom had to go to rehab for a week. The nurses were extremely helpful and nice, very friendly. The other staff members were very friendly also. I would recommend them
Jennifer H
Feb 2024
Most of the floor staff here is amazing I would leave my loved ones in there care any time. The team work that they have is astounding even though they are human and sometimes makes mistakes. There DON TH has the biggest loving caring heart that only GOD loving parents could have produced. Most of the staff value there family and it shows greatly. ADON/MDS has a heart of gold and will make sure everything thing is plan out for your loved one. SS will make sure you understand and receive all that your love one needs. So I would love to thank TH, ST, MM, KB, LD, DT, MR, SM, SB for all the many things. Continue Your amazing great work and taking care of my Uncle.
Megan Knoble
Jan 2024
The experience was good and took care of my parents and they have good food staff is very friendly and helpful with things
3 inspection visits in the last three years, 35 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 15, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 20, 2025
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 20, 2025
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 20, 2025
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 20, 2025
Have elevators that firefighters can control in the event of a fire.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 20, 2025
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 16, 2025
Implement a program that monitors antibiotic use.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedCorrected Jun 20, 2024
Develop Emergency Preparedness policies and procedures.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 8, 2024
Develop a communication plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 8, 2024
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 8, 2024
Establish emergency prep training and testing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 8, 2024
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 8, 2024
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 8, 2024
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 8, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 8, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2024
Install proper backup exit lighting.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 15, 2023
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 15, 2023
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2023
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2023
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2023
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2023
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2023
Provide or get specialized rehabilitative services as required for a resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2023
Implement a program that monitors antibiotic use.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2023
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 15, 2023
Meet other general requirements that are deficient.
Severity C of L: potential for minimal harm, widespreadCorrected Jun 15, 2023
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity B of L: potential for minimal harm, patternCorrected Jun 5, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Miller'S Merry Manor offers Memory Care and Skilled Nursing / Long Term Care.
Miller'S Merry Manor has not published its pricing. For context, communities in Indianapolis that publish rates start around $3,200 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Miller'S Merry Manor is located at 1651 N Campbell St in Indianapolis, Indiana.
Miller's Merry Manor is a skilled nursing and rehab facility on Indianapolis's east side with a mix of experiences reported by families. Several reviewers praise friendly, family-like staff and describe good rehab outcomes, while many others describe serious lapses in care, cleanliness, and communication, including during COVID. The wide gap between positive and negative accounts suggests inconsistent care quality depending on shift, unit, or timing.
Miller'S Merry Manor had 3 government inspection visits in the last three years, with 35 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Miller'S Merry Manor and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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