Sharon Jones
Jul 2026
Excellent setting, friendly staff, very good care taken of clients 😀
Alta Rehab at Oak Brook
2013 Midwest Road
4.2(207 ratings)
1 / 5Quick Facts
- Total units
- 156
- Family visitation
- 24/7 open-door visiting policy for families
- Therapy staffing model
- PT staff are contracted, not direct employees
What Families Think
Reviews of Alta Rehab at Oak Brook are mixed but lean positive, with many families praising the rehab outcomes, compassionate nursing staff, and clean, welcoming environment. However, a meaningful number of reviewers report serious concerns about staffing shortages, slow response to call buttons and bathroom needs, and lapses in medication administration or communication with families.
The Good
- Compassionate, attentive nursing and CNA staff
- Strong PT/OT rehab outcomes reported by families
- Clean, bright facility with cheerful common areas
- Daily activities like bingo, movies, and karaoke
- Helpful front desk and social work team
- Effective wound care team praised by patients
The Bad
- Several reports of short staffing and slow call-button response
- Multiple reviewers describe long waits for bathroom assistance
- One report of a medication not administered as promised
- One report of a private-pay billing/refund dispute
- Some reviewers cite unreturned calls from administration
AI-generated from reviews and community data.
About Alta Rehab at Oak Brook
Alta Rehab at Oak Brook is a skilled nursing / long term care community in Oak Brook, Illinois. The community is licensed for up to 156 residents.
Families rate Alta Rehab at Oak Brook 4.2 out of 5 based on 207 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4.2overall · 207 ratings combined
4.2★ on Google (207)
Mark Forster
Jul 2026
Everyone was very helpful, friendly and pleasant.
marsha Klaviter
Jun 2026
Alta is a lovely facility. Bright and cheerful. We had a lovely luncheon in the library with Dori Leone and friends anf family. Great time but bittersweet too.Would highly recommend your facility.
CJ Johnson
Jun 2026
Terribly low quality care. The care team is far from qualified and would rather laugh at an old person in pain than help. This morning they lied to me about having called 911 when my dad fell
Jeanne Shockey
Jun 2026
I have too many issues to explain. I trusted the process until I couldn’t. My dad is only alive today (his birthday) because we got him out of there. This isn’t going to end well for Alta Rehab at Oak Brook<br><br>Please don’t send your family here!!!!!!!!!!!!!!!!!
Frequently Asked Questions
What types of care does Alta Rehab at Oak Brook offer?
Alta Rehab at Oak Brook offers Skilled Nursing / Long Term Care.
Where is Alta Rehab at Oak Brook located?
Alta Rehab at Oak Brook is located at 2013 Midwest Road in Oak Brook, Illinois.
What do families say about Alta Rehab at Oak Brook?
Reviews of Alta Rehab at Oak Brook are mixed but lean positive, with many families praising the rehab outcomes, compassionate nursing staff, and clean, welcoming environment. However, a meaningful number of reviewers report serious concerns about staffing shortages, slow response to call buttons and bathroom needs, and lapses in medication administration or communication with families.
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