Cleatus Q
Jul 2026
I really like this facility. The food is actually very good. I’ve been to other facilities but this one is really the best! The staff are really nice and helpful. CQ
Aperion Care Lakeshore
7200 North Sheridan Road
3.4(58 ratings)
1 / 5Quick Facts
- Therapy services
- On-site physical and occupational therapy program
- Payment terms
- Upfront payment required for extended stays
- Outdoor access
- Restricted community access hours for some residents
What Families Think
Reviews of Aperion Care Lakeshore are sharply divided: many families and former residents praise specific staff members and the rehab program, while a substantial number of reports describe serious cleanliness, care, and communication problems. The facility's 3.4-star average reflects this split between glowing accounts of compassionate care and detailed complaints about hygiene, medication errors, and billing.
The Good
- Physical and occupational therapy program praised as excellent
- Specific administrators and staff (Gus, Karen, Jenny) repeatedly praised
- Smooth transitions for short-term rehab-to-home stays
- Staff described as caring and attentive by many reviewers
- Successful long-term reintegration into community reported by a former resident
The Bad
- Multiple reports of persistent urine odor and unclean conditions
- Several reports of mold and a bedbug outbreak
- One detailed report of repeated medication errors, including with blood thinners
- Multiple reviewers describe unresponsive social work and unreturned calls
- One detailed report of billing/refund problems after upfront payment
AI-generated from reviews and community data.
About Aperion Care Lakeshore
Aperion Care Lakeshore is a skilled nursing / long term care community in Chicago, Illinois.
Families rate Aperion Care Lakeshore 3.4 out of 5 based on 58 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.4overall · 58 ratings combined
3.4★ on Google (58)
Anna Naden Blucher
Jul 2026
Certain staff dediicated and motivated. Others Tendency to gaslight people. Director of nursing frankly uncooperative. Repeated reminders required to obtain records. Deliberate misdirection. Mornings sometime no nursing coverage. Voicemail full
Kyliegh Jeffords
Jun 2026
DO NOT COME HERE IF YOU ACTUALLY NEED HELP! Im leaving this horrible place today! Wooohoooo! I have to leave a review though so no one comes here, it’s awful. Probably one of the worst experiences I’ve ever had. I have pretty bad mental health problems and saw the psychiatrist once when I first got here and haven’t seen him since. I’ve been here for a month and was begging because I was manic when I first got here and felt like slamming my head onto a wall and now I’m depressed so I don’t want to leave bed. They don’t care and don’t pay any attention. This one nurse said I look like I’m doing good I had no smile or anything I just wasn’t sobbing. They wouldn’t give me extra food and their portions are for a toddler. I’m 26 years old I need a little more food than that. It also took 2 weeks for them to give me a blanket I was using a coat that a resident gave me. The residents are super nice for the most part but staff needs an attitude check. Every time I talked to a CNA or nurse they were so rude that I would just regret even opening my mouth. Horrible service. Social work didn’t want to do anything and gave attitude when questions were asked. Super sad. Don’t come here.
Derrick Marrow
Jun 2026
I have a family member at this place and this place has bed bugs and it smells. The residents smokes in the front. I’ll never if it was up to me let my love one stay in this roach motel
Antonia Castro
Mar 2026
Smells disgusting, there was a rat in the room my brother was staying in and most of the cnas and nurses are so rude and don’t do their job.
Frequently Asked Questions
What types of care does Aperion Care Lakeshore offer?
Aperion Care Lakeshore offers Skilled Nursing / Long Term Care.
Where is Aperion Care Lakeshore located?
Aperion Care Lakeshore is located at 7200 North Sheridan Road in Chicago, Illinois.
What do families say about Aperion Care Lakeshore?
Reviews of Aperion Care Lakeshore are sharply divided: many families and former residents praise specific staff members and the rehab program, while a substantial number of reports describe serious cleanliness, care, and communication problems. The facility's 3.4-star average reflects this split between glowing accounts of compassionate care and detailed complaints about hygiene, medication errors, and billing.
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