MyLivingChoice

Aperion Care West Chicago

201 West North Avenue

3.4(32 ratings)

Aperion Care West Chicago — photo 11 / 5

Quick Facts

Total units
213

What Families Think

Reviews of Aperion Care West Chicago are sharply mixed: many residents and family members praise attentive, kind staff and a sense of community, while a significant number of others describe serious lapses in care, cleanliness, and communication. Long-term residents (some there for years) speak positively about daily life and activities, but several one-star reviews raise safety and staffing concerns.

The Good

  • Long-term residents describe staff as respectful and caring
  • Management and social services praised for communication and follow-up
  • Residents say they feel safe and at home
  • Activities like Bingo, Pokeno, and Friday socials are enjoyed
  • Staff described as kind, patient, and attentive to needs

The Bad

  • Multiple reports of understaffing and residents left unattended
  • Several mentions of missing or stained belongings and laundry issues
  • One report of a resident's death being communicated only by voicemail
  • Multiple reviewers describe inconsistent or below-average food quality
  • One detailed report of theft, violence, and lack of police involvement

AI-generated from reviews and community data.

About Aperion Care West Chicago

Aperion Care West Chicago is a skilled nursing / long term care community in West Chicago, Illinois. The community is licensed for up to 213 residents.

Families rate Aperion Care West Chicago 3.4 out of 5 based on 32 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.4overall · 32 ratings combined

3.4★ on Google (32)

B. Fortenb

Jun 2026

via Google

There are potholes in the parking lot that need to be addressed

James Taylor

Mar 2026

via Google

These "healthcare professionals" taught a disabled patient with a nicotine cigarette addiction how to "roll tobacco cigarettes." After outright enabling and not treating the patient's addiction disorder in any way, the patient's health has deteriorated into a chronic kidney disease. These "healthcare professionals" do not treat, heal or rehabilitate patients; they go through the motions and keep the patients sick and in their unhealthy state to bill the insurance and collect funds.

Aaron Freeck

Aug 2025

via Google

Very kind staff who are willing to go the extra mile for their residents! Management and social services definitely deserve additional mention. Social services are willing to help find after care for their residents and are always there for their residents. Management consistently communicates with residents when needed. The behavioral aids and nursing staff are extremely kind and patient and treat every resident with kindness and respect.

Tracy

Aug 2025

via Google

I've lived here for 5 yrs. The staff are respectful and meet my needs both medically and mentally. The food is okay. On a scale of 1-10, 10 being the worst I rate it a 6. Laundry is average. Sometimes clothes come back stained or missing. Housekeeping does an average job could improve if they had better cleaning mops and cleaning supplies. The building structure could be improved. Activities are okay. I enjoy Bingo and Pokeno and all the coloring sheets as well as the make and take and taste projects and Friday socials. Overall I like living here despite the things I mentioned above. It's a safe place to live and I've made it my home and the residents are my family.

John Thomas

Aug 2025

via Google

I have lived at Aperion Care West Chicago for three and a half years. I can only speak about my experience at the Aperion Care West Chicago location. I spent my first five and a half months on third floor. Typically, their is a period of observation while on third to make sure you are stable before moving you to first or second. Once there was an opening, I moved to first floor into a two person room where I have been ever since. My interactions with staff have been positive. Volunteering to help with activities during activities is welcomed and has helped me feel connected to the community of people that live here. I am grateful to Aperion Care West Chicago staff for their helping me develop into a person that is changing for the better.

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Frequently Asked Questions

What types of care does Aperion Care West Chicago offer?

Aperion Care West Chicago offers Skilled Nursing / Long Term Care.

Where is Aperion Care West Chicago located?

Aperion Care West Chicago is located at 201 West North Avenue in West Chicago, Illinois.

What do families say about Aperion Care West Chicago?

Reviews of Aperion Care West Chicago are sharply mixed: many residents and family members praise attentive, kind staff and a sense of community, while a significant number of others describe serious lapses in care, cleanliness, and communication. Long-term residents (some there for years) speak positively about daily life and activities, but several one-star reviews raise safety and staffing concerns.

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