Shakaya Thompson
May 2026
These girls were more than awesome!! Addie and Tabitha i believe were their names. I left there knowing my loved one was ok with them! I did not have to worry about quality of life. Period
Williamsburg Village Healthcare Campus
941 Scotland Dr3.6(183 ratings)· Desoto average: 3.8
Part of StoneGate Senior Living · 31 communities · 3.7★ average
1 / 3Quick Facts
- Total units
- 242
- Medicare rating
- 2 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 242
- Inspections
- View history (88 citations)
- CMS Rating
- 5-star CMS Quality Measures rating
- Short-Term Options
- Offers respite care and hospice services
CMS Care Compare
What Families Think
Reviews of Williamsburg Village are sharply divided: several families praise specific nurses, aides, and the rehab team for compassionate, attentive care that helped loved ones recover, while other reviewers describe neglect, unsanitary conditions, and rude staff. One reviewer reported a fall that was not disclosed to the family until after the resident died. The facility holds a 5-star CMS Quality Measures rating despite these mixed firsthand accounts.
The Good
- Named staff praised for compassionate, attentive care
- 5-star CMS Quality Measures rating from CMS
- Rehab team helped resident recover and improve
- Admissions staff described as attentive and informative
The Bad
- Multiple reports of neglect and unsafe conditions
- One report of unexplained fall leading to resident's death, family notified late
- Reports of rude, dismissive staff toward residents
- Complaints of unsanitary conditions, including strong odor
AI-generated from reviews and community data.
Williamsburg Village Healthcare Campus is a senior living community in Desoto, Texas offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.6 out of 5 across 183 reviews.
About Williamsburg Village Healthcare Campus
Williamsburg Village Healthcare Campus is a skilled nursing and rehabilitation facility in DeSoto, Texas, offering multiple levels of care including short-term skilled nursing, long-term care, respite care, and hospice services. The community features a compassionate clinical team and comprehensive rehabilitation services designed to help residents live life to the fullest.
The campus provides a versatile memory care program alongside its skilled nursing offerings. The facility has been rated 5 stars in Quality Measures by the Centers for Medicaid and Medicare Services, reflecting its commitment to clinical standards and patient outcomes.
Williamsburg Village offers upscale amenities and services including a concierge admissions process and meal service. The community emphasizes personalized programs and essential services tailored to meet the wants, needs, and expectations of its patients and residents.
The facility's clinical approach focuses on superior rehabilitation, wellness, and supportive services that work to reduce rehospitalizations and generate quality outcomes. The community coordinates care cost-effectively through the post-acute care continuum while maintaining relationships with strategic healthcare partners and acute care facilities.
Types of Care at Williamsburg Village Healthcare Campus
Memory CareSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
- Transportation Services
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me ChooseReviews of Williamsburg Village Healthcare Campus
3.6overall · 183 ratings combined
3.6★ on Google (183)
That Brown Twin
Mar 2026
I am writing this review to warn others about the extremely poor and unacceptable care my mother received at this facility. Our experience was deeply upsetting, and no family should have to go through what we did. From the moment my mother arrived, the level of neglect was clear. She had not been given dinner at the hospital before being transferred, and the facility made no effort to provide her with a meal upon arrival. This is especially concerning given that she is a dialysis patient with significant mobility limitations—she cannot walk and has limited use of her left arm. These are not minor details; they are critical to her care, yet they were completely disregarded. During her short stay, my mother repeatedly felt uncomfortable, unheard, and unsafe. She reported that her personal belongings had been tampered with while she was away at dialysis—her drawers were gone through and left in disarray. She also shared a room with someone who was unwelcoming and made her feel uneasy, which only added to her distress. Even more troubling was the way staff treated her when family members were not present. She told us that staff spoke to her harshly, were dismissive, and even told her she would have to do everything on her own. This is completely unacceptable in a rehabilitation setting, where patients are supposed to receive assistance and support as they recover. If patients are expected to be 100% independent, then there is no purpose in being at a facility like this—especially when insurance and taxpayers are footing the bill. When we made the decision to remove her from the facility, we encountered even more issues. Staff refused to allow us to take the wheelchair she had been using—even though her walker had been left behind at the hospital due to their rushed transfer. Instead of showing basic human compassion and helping us find a solution for someone who physically could not move on her own, they rigidly enforced rules without any regard for her condition. The environment itself was also unacceptable. While the outside appears clean, the inside tells a completely different story. There was a strong odor of feces upon entering. Patients were left calling out for help for extended periods without assistance. Staff were observed laughing at individuals with mental health issues, which is both cruel and unprofessional. The facility felt unclean, disorganized, and poorly managed. Additionally, the staff’s demeanor was consistently negative. From the very first interaction, many employees came across as rude, dismissive, and unnecessarily confrontational. There was a clear lack of compassion, patience, and professionalism across the board. My mother did not even last three days here before we felt it was necessary to remove her for her own well-being. That alone should speak volumes. I cannot recommend this facility under any circumstances. If you care about your loved one’s safety, dignity, and proper care, please look elsewhere. No one deserves to be treated this way—especially when they are at their most vulnerable. The DON- Alex could care less about our mother not having a wheelchair to use once leaving. My sister said she was heartless on the phone. Rhonda and Latoya the night nurses shrug their shoulders and said they don’t care “she’s not leaving with that wheelchair. Its ours” I don’t need calls or emails. I seen all I needed to see. This place should be shut down.
Viri Guerrero
Feb 2026
My mom was transferred to Williamsburg from the hospital to complete her treatment. We wanted a facility close to home so I could visit her every day, and we chose this one. While places like this often face challenges, I can’t say enough about how grateful I am for the staff who cared for my mom. Leaving her somewhere other than her home was one of the hardest things our family has ever had to do. But by the second day, I felt such relief seeing her improve. The compassion and attention she received made all the difference. Every single person we encountered treated my mom with kindness, patience, and respect. James, Faith, Juanita, DeeDee, Eke, the social worker and the entire rehab team went above and beyond to make sure she was comfortable and supported. My family and I will be forever thankful for the care she received.
S L “Sandi” Thompson
Jan 2026
It was with a sign of relief to finally have a loved one discharged to a place where she could receive full care. And have a normalcy of encouragement. When making my first visit with an introduction the director, Vernon was very rude and dismissive. Questioning my view of phones and if I was recording. Informing him of my purpose and position his demeanor slightly changed. It's crazy how a state ran facility can operate within having incorrect documents for a resident to be at their facility and.be treated. Especially when they're aged and have a mental condition and don't follow protocol when there's a legal representative. County and State ran facilities are NEVER the best option and my loved one has been through some and by the violations along with review of Williamsburg they are 1 and 2 of the worst. It wasn't by choice but by the hospital desperately wanting her placed placed. SN: Admissions person is very attentive, caring and informative. Social Worker, Gwen was argumentative, combative and disrespectful. **I pray that God protects my loved one while there 🙏🏽 Update: First impression of the South Tower was good. The staff was very helpful and welcoming. Residents appeared well kept and engaged. The memory end staff was attentive with keeping the residents entertained and they were well kept. My loved one seemed comfortable. TY
Justin Sterry
Dec 2025
On Wednesday, the staff at this Nurse gnome dropped my mother. They did not notify my family until Thursday evening Friday morning. My mom was pronounced dead at Charlton Methodist. This is clearly an act of unprofessional behavior by both administration and staff. They tried to hide it and say she fell my mother has not walked in 20 years there is no way that she tried to walk and fell
Government Inspection History
21 inspection visits in the last three years, 88 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
May 28, 2026Health Complaint2 citations
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionDeficient, Provider has no plan of correction
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionDeficient, Provider has no plan of correction
Apr 27, 2026Health Complaint2 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Apr 28, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 30, 2026
Mar 26, 2026Health Complaint4 citations
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Mar 27, 2026
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Mar 27, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 27, 2026
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 27, 2026
Mar 10, 2026Fire Safety StandardHealth Standard19 citations
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 11, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 11, 2026
Keep residents' personal and medical records private and confidential.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 11, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 11, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 11, 2026
Keep all essential equipment working safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 11, 2026
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 11, 2026
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2026
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2026
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2026
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2026
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2026
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2026
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2026
Have generator or other power source capable of supplying service within 10 seconds.
Severity C of L: potential for minimal harm, widespreadCorrected Apr 7, 2026
Mar 3, 2026Health Complaint3 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Feb 2, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 4, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 4, 2026
Feb 13, 2026Health Complaint3 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Feb 14, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 14, 2026
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 14, 2026
Nov 20, 2025Health Complaint3 citations
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 21, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 21, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2025
Jun 19, 2025Health Complaint6 citations
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Mar 9, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jun 10, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 20, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 20, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 20, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 20, 2025
Mar 28, 2025Health Complaint3 citations
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 4, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 4, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 4, 2025
Mar 8, 2025Health Complaint3 citations
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 10, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 10, 2025
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 10, 2025
Feb 26, 2025Health Complaint3 citations
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Feb 5, 2025
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 1, 2025
Protect each resident from the wrongful use of the resident's belongings or money.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 1, 2025
Dec 11, 2024Fire Safety StandardHealth ComplaintHealth Standard13 citations
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 27, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 27, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 31, 2024
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 27, 2024
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2024
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2024
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2024
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2024
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 20, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2024
Sep 18, 2024Health Complaint1 citation
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 23, 2024
Aug 27, 2024Health Complaint1 citation
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 30, 2024
May 6, 2024Health Complaint4 citations
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Apr 3, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 7, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 7, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 7, 2024
Feb 23, 2024Health Complaint2 citations
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 24, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 24, 2024
Nov 13, 2023Health Complaint2 citations
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 25, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 25, 2023
Nov 8, 2023Fire Safety StandardHealth ComplaintHealth Standard11 citations
Have properly located and lighted "Exit" signs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 8, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 8, 2023
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 17, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 24, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 17, 2023
Provide appropriate foot care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2023
Assist a resident in gaining access to vision and hearing services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 17, 2023
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 24, 2023
Nov 4, 2023Health Complaint1 citation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 6, 2023
Oct 25, 2023Infection ControlNo citations
Oct 12, 2023Health Complaint2 citations
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 17, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 17, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Williamsburg Village Healthcare Campus offer?
Williamsburg Village Healthcare Campus offers Memory Care and Skilled Nursing / Long Term Care.
Where is Williamsburg Village Healthcare Campus located?
Williamsburg Village Healthcare Campus is located at 941 Scotland Dr in Desoto, Texas.
What do families say about Williamsburg Village Healthcare Campus?
Reviews of Williamsburg Village are sharply divided: several families praise specific nurses, aides, and the rehab team for compassionate, attentive care that helped loved ones recover, while other reviewers describe neglect, unsanitary conditions, and rude staff. One reviewer reported a fall that was not disclosed to the family until after the resident died. The facility holds a 5-star CMS Quality Measures rating despite these mixed firsthand accounts.
How did Williamsburg Village Healthcare Campus do on recent health and safety inspections?
Williamsburg Village Healthcare Campus had 21 government inspection visits in the last three years, with 88 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Williamsburg Village Healthcare Campus?
Submit the Request Information form on this page to connect with Williamsburg Village Healthcare Campus and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Williamsburg Village Healthcare Campus? Claim this listing to update photos, pricing, and details. It's free.
Nearby Communities
Other senior living options within 25 miles of Desoto.
A Place Called Home
Desoto, Texas0 mi
4.9(13)
Assisted Living
Park Village Healthcare and Rehabilitation
Desoto, Texas0 mi
4.5(155)
Skilled Nursing / Long Term Care
caring hearts adult care in desoto tx
Desoto, Texas0 mi
Assisted Living
Methodist Transitional Care Center
Desoto, Texas0 mi
3.8(215)
Skilled Nursing / Long Term Care
Five Points Nursing and Rehab of DeSoto
Desoto, Texas0 mi
3.7(79)
Skilled Nursing / Long Term Care
Deer Creek Senior Living
Desoto, Texas0 mi
3.2(17)
Assisted Living
Prefer to stay home?
Home care agencies serving Desoto bring help to the house: daily living, companionship, and respite for family caregivers.
