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Simpson Place Assisted Living

3922 Simpson St

3.9(103 ratings)· Dallas average: 4.3

Part of StoneGate Senior Living · 31 communities · 3.7★ average

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Simpson Place Assisted Living, photo 11 / 12

Quick Facts

Starting price
$5,000/mo

24% above the Dallas median

Total units
170
Year opened
2017
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
50
Inspections
View history (35 citations)
Payment model
No out-of-pocket cost via Medicaid and Section 8
Skilled nursing oversight
Skilled care directed by a licensed physician
Building access
Six-floor high-rise with frequent elevator outages

What Families Think

Reviews of Simpson Place are sharply split: some families praise the admissions team and the skilled nursing/rehab therapy staff for a smooth transition and good short-term recovery care, while many others describe serious lapses in basic care such as slow response times, medication errors, and unsanitary conditions. The community operates as an affordable, subsidized option covering rent and meals through Social Security, Medicaid, and Section 8, which sets it apart from market-rate senior communities. Overall satisfaction appears to depend heavily on which floor or staff members a resident encounters.

The Good

  • Admissions staff (especially Cory Landrith) praised for smooth move-ins
  • Skilled nursing/rehab therapy team helped residents recover after hospital stays
  • No out-of-pocket cost via Medicaid, Social Security, Section 8
  • On-site medical staff and medication management available
  • DON Anastasia Moore praised for listening to residents

The Bad

  • Multiple reports of very slow response to call buttons, sometimes hours
  • Several reviewers describe bed bugs and persistent urine odors
  • Multiple reports of missed or mismanaged medications
  • Several complaints of elevator outages in the high-rise building
  • Repeated complaints about poor food quality and limited menu options
  • Several reviewers cite unresponsive phones and unresponsive management

AI-generated from reviews and community data.

Simpson Place Assisted Living is a senior living community in Dallas, Texas offering Assisted Living, Independent Living and Skilled Nursing / Long Term Care. Amenities include Professional Chef, Outdoor Patio and Fitness Center. Published pricing starts around $5,000 per month. Families rate it 3.9 out of 5 across 98 reviews.

About Simpson Place Assisted Living

Simpson Place Assisted Living & Skilled Nursing provides affordable, high-quality healthcare support for low- and moderate-income senior adults. “Best-assisted living community in Texas”.

Unlike a market-rate community, Simpson Place works hand in hand with government programs that provide financial assistance to our residents, making our community more affordable. There are no out-of-pocket costs for you or your family. Your apartment rent and meals are paid for through a combination of Social Security, Medicaid, and a Section 8 Voucher.

If you or your loved one needs extra care after a hospital stay or extended medical supervision, we also offer short-term and long-term skilled nursing and rehabilitation services to help in healing. All skilled care at Simpson Place is directed by a licensed physician and managed by our professional care teams who specialize in geriatric, rehabilitative, and restorative care.

We know that transitioning into a senior living community can be a challenging change. We’re devoted to making your transition a smooth one—and to keeping you connected with the traditions and relationships you’ve spent a lifetime building.

Types of Care at Simpson Place Assisted Living

Assisted LivingHome Health and HospiceIndependent LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Private Rooms

Meals & Dining

  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Simpson Place Assisted Living

3.9overall · 103 ratings combined

3.9★ on Google (98) · 4★ on Yelp (5) · Yelp page ↗

Write a review

Ms Price

Jul 2026

via Google ↗

Was sent here for therapy from the hospital. Waste of money. The therapists were friendly but they are not staffed enough if patient needs 2 member team and has no equipment for larger patients. Some of the staff is very friendly and helpful, others not so much. They will wake you up in the wee morning hours, like 1am to give you a bedbath. I had to tell the head nurse that under no circumstances is my sleep to be disturbed for a damn bed bath and they complied.<br><br>When i realized their therapy was not intensive enough, I sought out other rehab facilities to.be transferred to.

Gavi Reynoso

Jun 2026

via Google ↗

I am leaving a one star review here because I picked up a resident from here in my uber (which a nurse called for him). I didn’t realize until he was in my car that he smelled like he was soaked in his own urine. It was incredibly bad. I took him to his destination, because he was going to the hospital, and I did not have the heart to kick him out of my car and send him back with his walker that I had just loaded in my trunk. I couldn’t pick up any more passengers for the rest of the day as I had to get my car seats professionally cleaned. I realize that this is not the fault of the passenger, but of the STAFF who sent this person in my uber in this horrible condition. If this was the way they are sending people off, I can only imagine how terrible the living conditions and staff are at this place. I’ve driven many elderly in assisted living situations and I’ve never experienced anything like this before. Absolutely all fault of this situation falls on this place and the terrible nurse that called an uber for this person to damage my private vehicle rather than ensure their people are properly cared for.

Dale

May 2026

via Google ↗

The person that I've visited here complains about living there

keri APPLEBEE

Apr 2026

via Google ↗

Unsafe to live. 5 floors with only 1 elevator. They have 2 1 is always out. 2 months this time and 2 more months to be fixed.<br><br>Serve cold food in dining room. Take 1-3 days for refills.<br><br>Worse place for anyone to live at. Don’t come here if you don’t have to. Worse decision.

Marcus Johnson

Mar 2026

via Google ↗

I've called them at least 20 times to check on a friend who lives(ed). Not once have they answered the phone. I'd think long and hard before sending a loved one of mine to this place.

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Government Inspection History

11 inspection visits in the last three years, 35 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 30, 2026Fire Safety StandardHealth Standard8 citations

  • Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2026

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2026

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2026

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2026

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2026

Mar 3, 2026Health Complaint2 citations

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 4, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 4, 2026

Jan 15, 2026Health Complaint2 citations

  • Assess the resident when there is a significant change in condition

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 2, 2026

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 2, 2026

Dec 5, 2025Health Complaint4 citations

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 6, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 6, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 6, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 6, 2025

Feb 13, 2025Fire Safety StandardHealth ComplaintHealth Standard7 citations

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 18, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 18, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 18, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 18, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 18, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 18, 2025

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 18, 2025

May 22, 2024Health Complaint4 citations

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 21, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 21, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 21, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 21, 2024

May 15, 2024Health Complaint2 citations

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 15, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 15, 2024

Apr 18, 2024Health Complaint1 citation

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 24, 2024

Dec 20, 2023Fire Safety StandardHealth Standard2 citations

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 27, 2023

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 27, 2023

Aug 4, 2023Health Complaint1 citation

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 1, 2023

Jul 12, 2023Health Complaint2 citations

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 13, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 13, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Simpson Place Assisted Living offer?

Simpson Place Assisted Living offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.

How much does Simpson Place Assisted Living cost?

Published pricing at Simpson Place Assisted Living starts around $5,000 per month. Final costs depend on care needs and apartment selection; contact the community for a detailed quote.

Where is Simpson Place Assisted Living located?

Simpson Place Assisted Living is located at 3922 Simpson St in Dallas, Texas.

What do families say about Simpson Place Assisted Living?

Reviews of Simpson Place are sharply split: some families praise the admissions team and the skilled nursing/rehab therapy staff for a smooth transition and good short-term recovery care, while many others describe serious lapses in basic care such as slow response times, medication errors, and unsanitary conditions. The community operates as an affordable, subsidized option covering rent and meals through Social Security, Medicaid, and Section 8, which sets it apart from market-rate senior communities. Overall satisfaction appears to depend heavily on which floor or staff members a resident encounters.

How did Simpson Place Assisted Living do on recent health and safety inspections?

Simpson Place Assisted Living had 11 government inspection visits in the last three years, with 35 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Simpson Place Assisted Living?

Submit the Request Information form on this page to connect with Simpson Place Assisted Living and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Simpson Place Assisted Living? Claim this listing to update photos, pricing, and details. It's free.

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