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Simpson Place Assisted Living

3922 Simpson St

3.9(103 ratings)

Simpson Place Assisted Living — photo 11 / 12

Quick Facts

Starting price
$5,000/mo
Total units
170
Year opened
2017
Payment model
No out-of-pocket cost via Medicaid and Section 8
Skilled nursing oversight
Skilled care directed by a licensed physician
Building access
Six-floor high-rise with frequent elevator outages

What Families Think

Reviews of Simpson Place are sharply split: some families praise the admissions team and the skilled nursing/rehab therapy staff for a smooth transition and good short-term recovery care, while many others describe serious lapses in basic care such as slow response times, medication errors, and unsanitary conditions. The community operates as an affordable, subsidized option covering rent and meals through Social Security, Medicaid, and Section 8, which sets it apart from market-rate senior communities. Overall satisfaction appears to depend heavily on which floor or staff members a resident encounters.

The Good

  • Admissions staff (especially Cory Landrith) praised for smooth move-ins
  • Skilled nursing/rehab therapy team helped residents recover after hospital stays
  • No out-of-pocket cost via Medicaid, Social Security, Section 8
  • On-site medical staff and medication management available
  • DON Anastasia Moore praised for listening to residents

The Bad

  • Multiple reports of very slow response to call buttons, sometimes hours
  • Several reviewers describe bed bugs and persistent urine odors
  • Multiple reports of missed or mismanaged medications
  • Several complaints of elevator outages in the high-rise building
  • Repeated complaints about poor food quality and limited menu options
  • Several reviewers cite unresponsive phones and unresponsive management

AI-generated from reviews and community data.

About Simpson Place Assisted Living

Simpson Place Assisted Living & Skilled Nursing provides affordable, high-quality healthcare support for low- and moderate-income senior adults. “Best-assisted living community in Texas”.

Unlike a market-rate community, Simpson Place works hand in hand with government programs that provide financial assistance to our residents, making our community more affordable. There are no out-of-pocket costs for you or your family. Your apartment rent and meals are paid for through a combination of Social Security, Medicaid, and a Section 8 Voucher.

If you or your loved one needs extra care after a hospital stay or extended medical supervision, we also offer short-term and long-term skilled nursing and rehabilitation services to help in healing. All skilled care at Simpson Place is directed by a licensed physician and managed by our professional care teams who specialize in geriatric, rehabilitative, and restorative care.

We know that transitioning into a senior living community can be a challenging change. We’re devoted to making your transition a smooth one—and to keeping you connected with the traditions and relationships you’ve spent a lifetime building.

Types of Care

Assisted LivingAt-Home CareHome Health and HospiceIndependent LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Private Rooms

Meals & Dining

  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

3.9overall · 103 ratings combined

3.9★ on Google (98) · 4★ on Yelp (5) · Yelp page ↗

Ms Price

Jul 2026

via Google

Was sent here for therapy from the hospital. Waste of money. The therapists were friendly but they are not staffed enough if patient needs 2 member team and has no equipment for larger patients. Some of the staff is very friendly and helpful, others not so much. They will wake you up in the wee morning hours, like 1am to give you a bedbath. I had to tell the head nurse that under no circumstances is my sleep to be disturbed for a damn bed bath and they complied.<br><br>When i realized their therapy was not intensive enough, I sought out other rehab facilities to.be transferred to.

Gavi Reynoso

Jun 2026

via Google

I am leaving a one star review here because I picked up a resident from here in my uber (which a nurse called for him). I didn’t realize until he was in my car that he smelled like he was soaked in his own urine. It was incredibly bad. I took him to his destination, because he was going to the hospital, and I did not have the heart to kick him out of my car and send him back with his walker that I had just loaded in my trunk. I couldn’t pick up any more passengers for the rest of the day as I had to get my car seats professionally cleaned. I realize that this is not the fault of the passenger, but of the STAFF who sent this person in my uber in this horrible condition. If this was the way they are sending people off, I can only imagine how terrible the living conditions and staff are at this place. I’ve driven many elderly in assisted living situations and I’ve never experienced anything like this before. Absolutely all fault of this situation falls on this place and the terrible nurse that called an uber for this person to damage my private vehicle rather than ensure their people are properly cared for.

Dale

May 2026

via Google

The person that I've visited here complains about living there

keri APPLEBEE

Apr 2026

via Google

Unsafe to live. 5 floors with only 1 elevator. They have 2 1 is always out. 2 months this time and 2 more months to be fixed.<br><br>Serve cold food in dining room. Take 1-3 days for refills.<br><br>Worse place for anyone to live at. Don’t come here if you don’t have to. Worse decision.

Marcus Johnson

Mar 2026

via Google

I've called them at least 20 times to check on a friend who lives(ed). Not once have they answered the phone. I'd think long and hard before sending a loved one of mine to this place.

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Frequently Asked Questions

What types of care does Simpson Place Assisted Living offer?

Simpson Place Assisted Living offers Assisted Living, At-Home Care, Independent Living and Skilled Nursing / Long Term Care.

How much does Simpson Place Assisted Living cost?

Published pricing at Simpson Place Assisted Living starts around $5,000 per month. Final costs depend on care needs and apartment selection — contact the community for a detailed quote.

Where is Simpson Place Assisted Living located?

Simpson Place Assisted Living is located at 3922 Simpson St in Dallas, Texas.

What do families say about Simpson Place Assisted Living?

Reviews of Simpson Place are sharply split: some families praise the admissions team and the skilled nursing/rehab therapy staff for a smooth transition and good short-term recovery care, while many others describe serious lapses in basic care such as slow response times, medication errors, and unsanitary conditions. The community operates as an affordable, subsidized option covering rent and meals through Social Security, Medicaid, and Section 8, which sets it apart from market-rate senior communities. Overall satisfaction appears to depend heavily on which floor or staff members a resident encounters.

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Nearby Communities

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