1 / 14Families most often describe Western Hills as a solid rehab and long-term care option, praising physical/occupational therapy and specific staff by name for attentive, compassionate care. At the same time, a notable number of reviewers—particularly around night-shift care—report slow response times, neglectful treatment, and in a few serious cases, concerns about emergency response and billing practices after a resident's death.
AI-generated from reviews and community data.
5 Star Quality Rated by Centers for Medicare & Medicaid Services
With a history of providing over 30 years of services to area seniors in Western Cincinnati, Western Hills Retirement Village offers a full continuum of care. We recently completed a full building renovation! This floor to ceiling renovation has completely transformed our entire building. New upgrades in our Independent Living apartments include: new carpeting, hardwood flooring, new granite counter tops in the kitchen, lighting, bathroom tile and fresh paint. Beautiful enhancements were done to the dining room, lobby and all common spaces. Our rehab patients will now enjoy all private rooms as our renovation increased those from seven to 20.
Senior lifestyle options include our spacious Independent Living apartments to various levels of quality nursing services, all located on our expansive 23 acres wooded campus.
Independence is key to your lifestyle, and we're dedicated to providing activities and entertainment to help keep you active. As your needs change, we offer additional levels of care: Independent Plus provides an extra level of assistance, Skilled Nursing, Long Term Care and Alzheimer's Care. Every living option is focused on creative solutions to improve a resident’s quality of life. Our personalized rehabilitation programs incorporate physical, cognitive and psychological components to ensure your speedy recovery.
• New Renovations! Independent Living includes
• Studios, one and two-bedroom apartments
• Flexible meal plan with up to three home cooked meals daily, served in a beautifully appointed dining room
• Scheduled transportation is available for medical appointments within a 10-mile radius
• Full calendar of activities, entertainment, religious services and more
• Library & Chapel
• Swimming pool
• Beauty & Barber shop
• Gift Shop
• Reserved parking space for those with a car
• Includes all utilities (except phone)
• Weekly housekeeping & linen service
• Emergency call system
• Daily religious services
• No move-in fee or prepaid lease
Independent Plus Apartments
Our Independent Plus apartments offer a pleasant and comfortable alternative lifestyle for those who need assistance with the daily activities of life, yet do not require 24-hour care. You can reside in a spacious one- bedroom apartment and receive the help you need to maintain your independence, and the best news is its all included in your monthly rent.
• One bedroom spacious apartments and all the same amenities and services as Independent Living
• Personal care services such as bathing, dressing and medication reminders are available for those who do not require 24-hour assistance
• Flexible meal plan with up to three home cooked meals daily served in a beautifully appointed dining room
Western Hills Nursing & Rehab Center
We are happy to share our renovation is complete, and we now have 20 private rooms available! Beautiful hardwood flooring and large rooms will enhance your recovery.
Specializing in skilled nursing, rehabilitation services and Alzheimer care, Western Hills has a reputation for excellence in ensuring our patients make a safe and quick transition from our facility back to enjoying an active and healthy life in their own home. Whether as a result of memory impairment and/or a debilitating chronic illness, for those requiring assistance 24 hours a day, Western Hills Nursing & Rehab Center's compassionate nursing staff will assist you or a loved one to enjoy a secure, supportive and fulfilling way of life.
• 110 skilled nursing beds: Rehab features all private rooms; Long Term Care offers private & semi-private rooms
• Physical, occupational and speech therapy
• Wound care
• State-of-the-art rehab gym
• Daily religious services
• No move-in fee or prepaid lease
• Under the care and attentive supervision of a team of registered nurses 24-hours a day
• Short or long term care
• Palliative & Hospice care
• Respite Stays
• Wound Care program- latest and best medical treatment for recurring or slow-to-heal wounds
• Scheduled transportation is available for medical appointments within a 10-mile radius
Capable of treating medically complex needs including post-surgery care, pain management, IV therapy, diabetes, dialysis, cardiac, respiratory and orthopedic.
Insurances We Accept: Medicare, Medicaid, Aetna, Aetna Better Health, Anthem, Humana, Medical Mutual of Ohio, Mutual of Omaha, Molina, United Healthcare
Alzheimer's Care
Our memory impairment area, known as Shelter Point, is a self-contained unit that provides for all stages of dementia and Alzheimer's disease. Recognizing that the traditional nursing home setting is not well suited for the Alzheimer?s and/or dementia resident, we developed a warm, home-like area to enhance the quality of life.
• 15-bed Alzheimer's/Dementia unit
• Private and Semi-Private room accommodations - in secure unit
• Higher staff to resident ratio
• New renovations added a larger common area for socializing
• Separate area for dining
• Spacious corridors allow residents in wandering stage freedom of movement
• Activities are held in a calm, structured environment and geared to their cognitive levels
• Full-time Activity Director
Independent Living
Independence is the key to your lifestyle. You may choose to be as active or as private as you wish. At our Senior Living Communities you will find that you're entering a community where you can meet new friends (and visit with old ones) while continuing to live an active and healthy lifestyle.
Services & Amenities Include
• Choose from a spacious studio, one-bedroom or two-bedroom apartments
• One, Two, or Three delicious meals a day in our elegantly appointed dining room
• Recreational and social activities
Ala carte services (i.e. personal care services such as bathing, dressing, and grooming) available to keep people independent longer ask about Helping Hands
• Weekly laundry and housekeeping services
• Weekly shopping service
• Emergency call system
• On-site Nurse available 24 hours a day
• Physical, occupational, and speech and language therapy available
• Cable television
• Beauty and Barber shop
• Spacious lounges and recreation room (large screen TV, pool table, library)
• A full bath with safety bars
• Spacious closets
Independent Plus Program
For those who need a little more assistance but don't require 24 hour care, please see our Independent Plus Program (only available at Western Hills Retirement Village).
Seniors enjoying a fun class
Assisted Living
Providing assisted living for the people who need more care is our specialty! Learn more about our assisted living programs below.
For our community members that need a little more assistance with every day functions, our assisted living programs are the very best in the area. Our assisted living programs offer a pleasant and comfortable alternative lifestyle for those who need assistance with the daily activities of life, yet do not require care 24-hours a day care. Our comfortable and spacious one bedroom and studio apartments are tailored for your needs. Each apartment is fully carpeted, with a full private bath, nurse call system, large closets, kitchen cabinets, complete with sink and refrigerator.
Some services and amenities you'll receive in assisted living include: Personal Care Services (such as bathing, dressing and grooming), emergency call system, and three delicious meals a day in our dining room, medication monitoring and on-site nursing available 24 hours a day.
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Help Me Choose3.9overall · 77 ratings combined
3.9★ on Google (77)
Mary Sue Salzarulo
Jun 2026
My husband was a resident for 6 weeks. The nurses, aides, therapists and administration were kind, patient, helpful, caring, professional and yet friendly and welcoming. We thank you for the excellent care my husband, and I, received.
John Tergerson
Jun 2026
A caring facility with a well trained staff. I highly recommend them.
Sean Emmett
Apr 2026
Clean rooms, courteous, respectful, and caring staff.
Holly Gross
Apr 2026
My mom was in this facility 2 times in less than 2 months . Mom said the food was good. The some of the cna was good to go her . There was a night cna was great and treated with respect and kindness . The housekeeping dept was good . The day shirt nurses were good Jerri and Stacy . The therapy department was great . My mom started having really bad heartburn that she never had a day in her life for 4 to 5 days she was showing signs of a possible heart attack . .She was always up and ready for therapy. On March 3 2026 she was in bed when I got there that was not like her to be in bed . The OT Therapist came in and got her up and all she managed to do was brush her teeth and wash her face . Then wanted to be put back to bed . Though out the day she was sleeping when she was awake she could not carry on a conversation with me . When her dinner i had to wake her up she was awake enough for me to feed het dinner. I told the nurse i wanted her to be sent out to the Er and then the DON came in and told me they don’t send out residents to the hospital for heart burn . I said that there was something wrong with her. Unfortunately on march 4 2026 my mom was found blue and not breathing . They night supervisor called me and at 6:54 am and told me that my mother coded and the EMT was working on her . When i asked her if they was going to be taken her to the hospital she told me no . Then at 7:45 they called me and asked if she had any funeral arrangements or funeral home pick out then I asked why did she pass away then she proceeded to put me on hold then after a few minutes she came back to the phone and said that your mom passed away . At 7:15 am. When one of her family members arrived at the facility and was asking what happened and the night supervisor came down and when the family member was asking the questions she was looking at the floor when i arrived at facility myself and my uncle was trying to get to what really happened if they did there 2 hour checks on residents this may have turned out better then in this case myself and my family lost a important part of our lives. . If l would have did more research on this facility when the hospital said they had a bed for my mom . If you value your family member or yourself I would do research on a nursing facility before you decide to place a loved one in a nursing facility. If I had advocated more for my mother she still may hear with her family. Her daughter and grandson and family is lost for words. This could have been a different outcome if management had did what i requested them To do! I believe this facility could do a better job on checking on there residents . I was there every day There was only 2 aids that would come in a check on her though out the day. I believe since i was there all day they figured i would say thing which i did! I know my mother was a handful at times but she was still a resident that should have been treated with respect! . I know they were busy at times but no one should have to wait 45 minutes for a call light To be answered ! . This is how residents can became in destress easily .I have never seen a nursing home that does send the patients out to follow up appointments. If the resident wants to go the family member have to take them or the resident has to pay for there own transportation ride out of there pocket . That can get costly if they have many appointments. All I can say is do YOUR research before placing a family member or friend in this facility .
Laura Nadaud
Mar 2026
Western Hills Retirement Village is excellent! The entire staff is so helpful and friendly. Connie and her staff go above and beyond, they are outstanding. I would highly recommend Western Hills Retirement Village.
Western Hills Retirement Village offers Assisted Living, At-Home Care, Independent Living, Memory Care, Respite / Short-Term Care and Skilled Nursing / Long Term Care.
Western Hills Retirement Village is located at 6210 Cleves Warsaw Pike in Cincinnati, Ohio.
Families most often describe Western Hills as a solid rehab and long-term care option, praising physical/occupational therapy and specific staff by name for attentive, compassionate care. At the same time, a notable number of reviewers—particularly around night-shift care—report slow response times, neglectful treatment, and in a few serious cases, concerns about emergency response and billing practices after a resident's death.
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