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Glendale Place Nursing & Rehab Center

779 Glendale Milford Road

3.6(93 ratings)· Cincinnati average: 4

Glendale Place Nursing & Rehab Center, photo 11 / 5

Quick Facts

Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
122
Memory care unit size
Secure memory care units of 12 to 36 beds
Hospital proximity
Central location near major hospitals for transfers
Admission pathways
Direct admission from ER, doctor's office, or home
Care quality initiative
Weekly interdisciplinary risk-review process for care issues
Antipsychotic use reduction
Long-stay antipsychotic use dropped from 23.2% to 5.4%

What Families Think

Reviewers describe a mix of experiences at Glendale Place, with many praising attentive nurses, aides, and therapy staff who helped with rehab and daily comfort, and describing the facility as clean and the food as good. However, a significant number of reviewers report serious lapses in care, including unanswered call lights, missed bathing, medication errors, and poor communication from administration and case managers about transfers or costs.

The Good

  • Physical, occupational, and speech therapy praised by many
  • Named staff repeatedly singled out for compassionate care
  • Facility described as clean and well maintained
  • Food quality praised by numerous reviewers
  • Family members received calls and updates on care
  • AHCA/NCAL Bronze Commitment to Quality Award

The Bad

  • Multiple reports of unresponsive or rude aides and nurses
  • Several reviewers cite poor communication from administration/case managers
  • One report of a medication error (eye drops in wrong eye)
  • Several reviewers describe understaffing and slow call-button response

AI-generated from reviews and community data.

Glendale Place Nursing & Rehab Center is a senior living community in Cincinnati, Ohio offering Skilled Nursing / Long Term Care and Memory Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.6 out of 5 across 93 reviews.

About Glendale Place Nursing & Rehab Center

Glendale Place Nursing & Rehab Center is a nursing and rehabilitation community located off I-75 and Glendale Milford Road, just south of I-275, serving Greater Cincinnati's senior population. Its central location near major hospitals allows for smooth transitions for patients being discharged from the hospital, and the community can also admit new patients directly from the emergency room, a doctor's office, or home.

The community offers rehabilitative and nursing services, including physical, occupational, and speech therapy available every day of the week as ordered by a patient's physician. The stated priority is helping residents regain mobility and return home safely.

For residents living with dementia or Alzheimer's disease, Glendale Place provides secure, smaller memory care units ranging from 12 to 36 beds, designed to offer a calm environment along with person-centered programming intended to support dignity and safety.

The community has received the AHCA/NCAL Bronze Commitment to Quality Award, a national recognition for care and continuous improvement. It also reports improving long-stay antipsychotic medication use from 23.2% to 5.4%, outperforming state and national benchmarks, and has implemented a weekly risk-review process called “RES-Q” to address care issues through data review and interdisciplinary collaboration.

An Admissions Director is available at Glendale Place to assist with the admissions process and answer questions during a resident's transition into care.

Types of Care at Glendale Place Nursing & Rehab Center

Memory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security
  • Transportation Services

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Glendale Place Nursing & Rehab Center

3.6overall · 93 ratings combined

3.6★ on Google (93)

Dan Dusa

Jul 2026

via Google

There were many things I appreciated about Glendale Place during my loved ones stay last month (June 2026). The occupational therapy staff Katrina and John are professional and compassionate. The check-in and security procedures are good. The facility is clean and well maintained. However it only takes one bad egg to ruin an experience. While most of the nursing staff in the 300 rehabilitation unit are hard working, professional, kind and competent, one person made the experience so bad I cannot trust Glendale Place. I'll call her N. N acted like family visits were an inconvenience to her. The majority of interactions were like pulling teeth to try and get information. N is on a power trip when it comes to her job. She straight up lied to my face about whether my loved one had eaten, which I found out when another staff member told me my loved one went to dinner but did not eat. N was so rude and disrespectful to me as a family member - I hope that if she ends up in a facility like this someday she is treated by someone as self absorbed as herself. A little about me: wife and I have been caregivers about four years. We have worked with many professionals over this time period. No facility is perfect, however N ranks up there as one of the worst people I had to deal with.

Robert Cole

May 2026

via Google

I have been getting the best care I could expect in a skilled nursing facility. I have enjoyed the food as well. Most of the staff go above and beyond with my care. One of the best aids, Tasha, is unbelievable. She always knows what I need and never fails to take excellent care of me. This is the best facility I have ever been in.

Theresa Cole

May 2026

via Google

All in all, my husband has received very good care at Glendale Place. He is pleased with the quality of care. Tasha, in particular, has gone above and beyond in her care for him. There is a very friendly and welcoming atmosphere for patients and visitors alike. He also says that the food is good. The facility is extremely clean and never has any stinky smells. Physical therapists have been wonderful!

Keith McFarland

Apr 2026

via Google

The staff are caring and patient. They are very professional. I just wish they would think outside the box and cure what ails me.

Let your Light shine (Blessed)

Feb 2026

via Google

The supervisors are very unprofessional. When I asked about my mother, they seemed more concerned about what they were going to order for lunch verses my concerns.

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Government Inspection History

4 inspection visits in the last three years, 39 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 21, 2026Health Complaint3 citations
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 9, 2026

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 9, 2026

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 9, 2026

Aug 12, 2025Fire Safety StandardHealth ComplaintHealth Standard12 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 12, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 12, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 12, 2025

  • Honor the resident's right to manage his or her financial affairs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 12, 2025

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 12, 2025

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2025

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 12, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 12, 2025

Jul 5, 2022Fire Safety StandardHealth Standard16 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 28, 2022

  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 28, 2022

  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 28, 2022

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 28, 2022

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 28, 2022

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 28, 2022

  • Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 28, 2022

  • Follow proper procedures when the fire alarm was out of service for more than 4 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 28, 2022

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 28, 2022

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 28, 2022

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 28, 2022

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 28, 2022

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 28, 2022

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2022

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2022

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2022

Dec 12, 2019Fire Safety StandardHealth Standard8 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 31, 2019

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 31, 2019

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 31, 2019

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 31, 2019

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 31, 2019

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 31, 2019

  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2019

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Glendale Place Nursing & Rehab Center offer?

Glendale Place Nursing & Rehab Center offers Memory Care and Skilled Nursing / Long Term Care.

How much does Glendale Place Nursing & Rehab Center cost?

Glendale Place Nursing & Rehab Center has not published its pricing. For context, communities in Cincinnati that publish rates start around $3,425 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Glendale Place Nursing & Rehab Center located?

Glendale Place Nursing & Rehab Center is located at 779 Glendale Milford Road in Cincinnati, Ohio.

What do families say about Glendale Place Nursing & Rehab Center?

Reviewers describe a mix of experiences at Glendale Place, with many praising attentive nurses, aides, and therapy staff who helped with rehab and daily comfort, and describing the facility as clean and the food as good. However, a significant number of reviewers report serious lapses in care, including unanswered call lights, missed bathing, medication errors, and poor communication from administration and case managers about transfers or costs.

How did Glendale Place Nursing & Rehab Center do on recent health and safety inspections?

Glendale Place Nursing & Rehab Center had 4 government inspection visits in the last three years, with 39 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Glendale Place Nursing & Rehab Center?

Submit the Request Information form on this page to connect with Glendale Place Nursing & Rehab Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Glendale Place Nursing & Rehab Center? Claim this listing to update photos, pricing, and details. It's free.

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