MyLivingChoice

The Waters of Castleton

8400 Clearvista Pl

4.3(61 ratings)· Indianapolis average: 3.9

The Waters of Castleton — photo 11 / 4

Quick Facts

Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
114
On-site diagnostics
X-rays, EKGs, and ultrasound Doppler imaging available
Specialized clinical care
Tracheostomy care and respiratory treatment services
Wound care focus
Expert care for complex wound cases

What Families Think

Reviews of The Waters of Castleton are sharply split: many families and visitors praise a warm, attentive leadership team and specific staff members by name, while a notable number of reports describe serious lapses in care, communication, and cleanliness. The facility offers rehabilitation and skilled nursing services with a range of on-site clinical capabilities, but experiences with day-to-day staffing consistency vary widely depending on the reviewer.

The Good

  • Frequently praised DON and ADON leadership
  • Admissions staff described as helpful and reassuring
  • Many reviewers note clean, well-kept building
  • Attentive rehab therapy helping residents recover
  • Food quality praised by several reviewers
  • On-site wound care and diagnostic services

The Bad

  • Multiple reports of neglect, including unclean linens and unanswered call lights
  • Several reviewers describe inconsistent staff quality and unprofessional behavior
  • One detailed report of retaliation and poor communication when a family sought to transfer a loved one
  • One report of delayed death certificate and poor handling after a resident's death

AI-generated from reviews and community data.

About The Waters of Castleton

The Waters of Castleton is a skilled nursing and rehabilitation center in Indianapolis, Indiana, offering personalized rehabilitation services with individualized care plans and specialized treatment options.

The facility provides expert wound care for a broad range of cases, including complex wounds. Clinical services include tracheostomy care, oxygen therapy and monitoring, respiratory treatments, and sleep apnea management.

Diagnostic services available on-site include X-rays, EKGs, ultrasound Doppler imaging, and laboratory services. The center accepts private pay, Medicare, Medicaid, most major HMO plans, and other private insurance.

The facility's mission emphasizes providing quality care tailored to the particular needs and expectations of residents and their families, with a focus on creating a healthy environment that promotes confident communication, honor, and collaboration among residents, families, and the healthcare team.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.3overall · 61 ratings combined

4.3★ on Google (61)

Laura Goldston

May 2026

via Google

I recently visited The Waters of Castleton and was truly impressed by the atmosphere and professionalism of the team. The building was clean, updated, and welcoming from the moment I walked in. The hallways and common areas were beautifully maintained and created a calm, comfortable environment for residents and families. What stood out the most was the kindness of the staff and the attention given to creating a positive experience. You can tell the team takes pride in the community and works hard to provide quality care and support. A beautiful facility with a warm environment and strong leadership. Definitely worth considering for anyone looking for skilled nursing or rehabilitation services in the Indianapolis area.

Jim Mangan

Jan 2026

via Google

I recommend you consider the Waters of Castleton. We have gotten to know nearly the entire staff. They are hard working professionals who will communicate with you about your loved one’s status & needs. We are regular visitors there, and we’re grateful for their enitre staff!<br><br>My Wife & I attended their Christmas Eve party which was entirely for the residents. Unfortunately, many of the residents do not have visitors; however, the Waters Staff put a smile on everyone of their faces. We were very impressed, but not surprised. We have gotten to know the Waters staff and we appreciate them all.

Anonymous

Oct 2025

via Google

This facility has an amazing clinical team! Ramone who is the DON is hands down the best in the business. He is very welcoming, always available by call or email and is very open to always be there to communicate with families, residents, etc. Nina who doubles as the ADON and wound nurse is amazing. Her and Ramone make great leadership for the building and encourage a fun and uplifting home environment for not only the residents but staff as well. I have encountered so many staff members that have gone above and beyond at taking care of loved ones. I've become very familiar with a lot of the floor staff. From Shaniqua to Mercedes, Josie, Angela, and Na'tiyah, know all residents like the back of their hands and truly take care of everyone's loved ones like their own. Ramone, Nina, Na'Tiyah. Michael in admissions is very sweet, always upbeat and makes tough transitions easy for families. Really solid team of those mentioned. There are some really amazing people in this building and I encourage everyone to give it a try.

Ivan Moreland

Aug 2025

via Google

My uncle has lived here for about a year and he loves it! He’s been a lot happier than when he was living on his own. The staff is friendly, facility is clean, and they have plenty of activities for him to do

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Frequently Asked Questions

What types of care does The Waters of Castleton offer?

The Waters of Castleton offers Skilled Nursing / Long Term Care.

Where is The Waters of Castleton located?

The Waters of Castleton is located at 8400 Clearvista Pl in Indianapolis, Indiana.

What do families say about The Waters of Castleton?

Reviews of The Waters of Castleton are sharply split: many families and visitors praise a warm, attentive leadership team and specific staff members by name, while a notable number of reports describe serious lapses in care, communication, and cleanliness. The facility offers rehabilitation and skilled nursing services with a range of on-site clinical capabilities, but experiences with day-to-day staffing consistency vary widely depending on the reviewer.

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