MyLivingChoice

The Waters of Castleton

8400 Clearvista Pl

4.3(61 ratings)· Indianapolis average: 4

The Waters of Castleton, photo 11 / 4

Quick Facts

Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
114
On-site diagnostics
X-rays, EKGs, and ultrasound Doppler imaging available
Specialized clinical care
Tracheostomy care and respiratory treatment services
Wound care focus
Expert care for complex wound cases

What Families Think

Reviews of The Waters of Castleton are sharply split: many families and visitors praise a warm, attentive leadership team and specific staff members by name, while a notable number of reports describe serious lapses in care, communication, and cleanliness. The facility offers rehabilitation and skilled nursing services with a range of on-site clinical capabilities, but experiences with day-to-day staffing consistency vary widely depending on the reviewer.

The Good

  • Frequently praised DON and ADON leadership
  • Admissions staff described as helpful and reassuring
  • Many reviewers note clean, well-kept building
  • Attentive rehab therapy helping residents recover
  • Food quality praised by several reviewers
  • On-site wound care and diagnostic services

The Bad

  • Multiple reports of neglect, including unclean linens and unanswered call lights
  • Several reviewers describe inconsistent staff quality and unprofessional behavior
  • One detailed report of retaliation and poor communication when a family sought to transfer a loved one
  • One report of delayed death certificate and poor handling after a resident's death

AI-generated from reviews and community data.

The Waters of Castleton is a senior living community in Indianapolis, Indiana offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 4.3 out of 5 across 61 reviews.

About The Waters of Castleton

The Waters of Castleton is a skilled nursing and rehabilitation center in Indianapolis, Indiana, offering personalized rehabilitation services with individualized care plans and specialized treatment options.

The facility provides expert wound care for a broad range of cases, including complex wounds. Clinical services include tracheostomy care, oxygen therapy and monitoring, respiratory treatments, and sleep apnea management.

Diagnostic services available on-site include X-rays, EKGs, ultrasound Doppler imaging, and laboratory services. The center accepts private pay, Medicare, Medicaid, most major HMO plans, and other private insurance.

The facility's mission emphasizes providing quality care tailored to the particular needs and expectations of residents and their families, with a focus on creating a healthy environment that promotes confident communication, honor, and collaboration among residents, families, and the healthcare team.

Types of Care at The Waters of Castleton

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of The Waters of Castleton

4.3overall · 61 ratings combined

4.3★ on Google (61)

Laura Goldston

May 2026

via Google

I recently visited The Waters of Castleton and was truly impressed by the atmosphere and professionalism of the team. The building was clean, updated, and welcoming from the moment I walked in. The hallways and common areas were beautifully maintained and created a calm, comfortable environment for residents and families. What stood out the most was the kindness of the staff and the attention given to creating a positive experience. You can tell the team takes pride in the community and works hard to provide quality care and support. A beautiful facility with a warm environment and strong leadership. Definitely worth considering for anyone looking for skilled nursing or rehabilitation services in the Indianapolis area.

Jim Mangan

Jan 2026

via Google

I recommend you consider the Waters of Castleton. We have gotten to know nearly the entire staff. They are hard working professionals who will communicate with you about your loved one’s status & needs. We are regular visitors there, and we’re grateful for their enitre staff!<br><br>My Wife & I attended their Christmas Eve party which was entirely for the residents. Unfortunately, many of the residents do not have visitors; however, the Waters Staff put a smile on everyone of their faces. We were very impressed, but not surprised. We have gotten to know the Waters staff and we appreciate them all.

Anonymous

Oct 2025

via Google

This facility has an amazing clinical team! Ramone who is the DON is hands down the best in the business. He is very welcoming, always available by call or email and is very open to always be there to communicate with families, residents, etc. Nina who doubles as the ADON and wound nurse is amazing. Her and Ramone make great leadership for the building and encourage a fun and uplifting home environment for not only the residents but staff as well. I have encountered so many staff members that have gone above and beyond at taking care of loved ones. I've become very familiar with a lot of the floor staff. From Shaniqua to Mercedes, Josie, Angela, and Na'tiyah, know all residents like the back of their hands and truly take care of everyone's loved ones like their own. Ramone, Nina, Na'Tiyah. Michael in admissions is very sweet, always upbeat and makes tough transitions easy for families. Really solid team of those mentioned. There are some really amazing people in this building and I encourage everyone to give it a try.

Ivan Moreland

Aug 2025

via Google

My uncle has lived here for about a year and he loves it! He’s been a lot happier than when he was living on his own. The staff is friendly, facility is clean, and they have plenty of activities for him to do

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Government Inspection History

9 inspection visits in the last three years, 84 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 22, 2026Health Complaint4 citations
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 12, 2026

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 12, 2026

  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 12, 2026

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 12, 2026

Mar 11, 2026Health Complaint5 citations
  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 7, 2026

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 7, 2026

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 7, 2026

  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 7, 2026

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 7, 2026

Dec 16, 2025Fire Safety StandardHealth Standard14 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 31, 2026

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 17, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 19, 2026

  • Meet other general requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 17, 2026

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2026

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2026

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2026

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2026

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2026

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2026

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2026

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2026

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2026

Oct 28, 2025Health Complaint1 citation
  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2025

Apr 16, 2025Health Complaint3 citations
  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 9, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 9, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 9, 2025

Apr 2, 2025Health Complaint6 citations
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 25, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 25, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 25, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 25, 2025

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 25, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 25, 2025

Oct 8, 2024Fire Safety StandardHealth ComplaintHealth Standard14 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 8, 2024

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Oct 26, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 26, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 8, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 8, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 26, 2024

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 26, 2024

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2024

  • Meet other general requirements that are deficient.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 26, 2024

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 26, 2024

  • Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Severity C of L: potential for minimal harm, widespreadCorrected Oct 26, 2024

  • Ensure each resident receives an accurate assessment.

    Severity B of L: potential for minimal harm, patternCorrected Oct 26, 2024

Jan 25, 2024Health Complaint1 citation
  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 11, 2024

Aug 11, 2023Fire Safety StandardHealth ComplaintHealth Standard36 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedCorrected Sep 5, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2023

  • Conduct risk assessment and an All-Hazards approach.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2023

  • Develop Emergency Preparedness policies and procedures.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2023

  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2023

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2023

  • Implement emergency and standby power systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2023

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2023

  • Meet other general requirements that are deficient.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2023

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2023

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 5, 2023

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 5, 2023

  • Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2023

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2023

  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2023

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 5, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 5, 2023

  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 5, 2023

  • Plan the resident's discharge to meet the resident's goals and needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 5, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 5, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2023

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 5, 2023

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2023

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Waters of Castleton offer?

The Waters of Castleton offers Skilled Nursing / Long Term Care.

How much does The Waters of Castleton cost?

The Waters of Castleton has not published its pricing. For context, communities in Indianapolis that publish rates start around $3,200 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is The Waters of Castleton located?

The Waters of Castleton is located at 8400 Clearvista Pl in Indianapolis, Indiana.

What do families say about The Waters of Castleton?

Reviews of The Waters of Castleton are sharply split: many families and visitors praise a warm, attentive leadership team and specific staff members by name, while a notable number of reports describe serious lapses in care, communication, and cleanliness. The facility offers rehabilitation and skilled nursing services with a range of on-site clinical capabilities, but experiences with day-to-day staffing consistency vary widely depending on the reviewer.

How did The Waters of Castleton do on recent health and safety inspections?

The Waters of Castleton had 9 government inspection visits in the last three years, with 84 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Waters of Castleton?

Submit the Request Information form on this page to connect with The Waters of Castleton and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at The Waters of Castleton? Claim this listing to update photos, pricing, and details. It's free.

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