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Crown Senior Living

7960 Shadeland Ave

3.1(29 ratings)

Crown Senior Living — photo 11 / 10

Quick Facts

Medicaid
Accepted
Nursing coverage
Licensed nurse on-site 24 hours a day
Short-term stays
Respite care available for short-term needs

What Families Think

Crown Senior Living receives decidedly mixed feedback from families, with an even split between reviewers praising a friendly, tight-knit staff and activity program, and others raising serious concerns about hygiene, communication, and emergency responsiveness. Google and Yelp ratings sit low (3.2 and 2.6 respectively), reflecting this divide. Several reports describe unresolved facility issues like mold and difficulty reaching nursing staff.

The Good

  • Reviewers describe friendly, caring, and responsive staff
  • Active activity department with varied programming
  • Feels like "one big family" to some visitors
  • Accepts VA Aid and Attendance and Medicaid Waiver
  • Short-term respite stays available

The Bad

  • Multiple reports of neglected hygiene and personal care needs
  • Several reviewers say nursing staff is hard to reach in emergencies
  • Reports of unresolved mold and pest issues in resident rooms
  • Communication and follow-through concerns during admissions process

AI-generated from reviews and community data.

About Crown Senior Living

Crown Senior Living

Assisted living and memory care at Crown Senior Living

About Crown Senior Living

Crown Senior Living is an assisted living and memory care community conveniently located on Shadeland Avenue off of Interstate 69 in Indianapolis. Experience our exceptional care services and amenities at an affordable price.

Crown Senior Living uses a personalized program of care, which includes moving away from task-oriented care and moving toward person-centered care. We believe in getting to know each individual we serve by learning his or her life story. This knowledge of each resident’s life and who they are helps us to individualize our care to fit each person.

Crown Senior Living is an affordable senior living option. All of our apartments have large, sunny windows and are private with private bathrooms. We accept private pay, veterans’ Aid and Attendance, Medicaid Waiver, and long-term care insurance.

Life Enrichment Programming

The Crown Senior Living Life Enrichment program boasts many activities and local outings that give our residents a purpose every day. We incorporate daily spiritual, social, physical, and intellectual activities. Our activities director spends time getting to know residents. She meets with new residents to find out what their interests are and what they enjoy doing most. Monthly events may vary based on residents’ interests and participation.

In addition to regularly scheduled activities such as church services and Bible study, as well as trips to Walmart and downtown events, we offer educational talks and presentations. Presentations include discussions on health and nutrition, veteran’s Aid and Attendance, and more.

Programming at Crown Senior Living keeps us vibrant and in touch with our surrounding community. You’ll find our spirited program inspires each resident to lead a fulfilling and active life.

Dining Program

Join us for three meals a day, plus snacks! The dining experience is a great way to meet with friends and enjoy our friendly staff. Each meal is home cooked and served in our dining room. We have a restaurant-style service with a daily “Chef’s Choice” option for meals, or residents may order off the alternative menu. Meals change every day, and we are very accommodating to individual tastes, preferences, and food allergies.

Care and Services

Assisted Living

At Crown Senior Living, our focus is supporting our residents’ independence and overall wellness.

The care that each resident receives at Crown Senior Living is unique to his or her needs. Each resident’s activities of daily living (ADLs), such as dressing, bathing, and hygiene, are assessed upon move-in and regularly throughout their stay. We work with the resident, family members, and health practitioners to create the right plan of care for each person.

Care-related services include, but are not limited to:

•    Care staff, including a licensed nurse, at facility 24 hours a day, 7 days a week
•    Personal care assistance with activities of daily living
•    Medication assistance and administration
•    Mobility assistance
•    Continence maintenance
•    Visits from outside physician
•    On-site visits from the dentist, podiatrist, home health, and more

Memory Care Neighborhood

Along the Journey is Priority Life Care’s memory care programming. The Along the Journey program was created for our seniors with memory impairments and as a way for families and caregivers to develop strong relationships. A successful transition involves supporting the resident in their new environment and being a resource for the family.

Goals of Along the Journey:

•    Create a safe and comfortable environment for residents
•    Provide consistent, well-trained caregivers specific to dementia care
•    Provide care based on each residents abilities and needs, with respect to the individuals culture and preferences
•    Achieve the highest quality of life possible for each resident through cueing and assistance
•    Be a resource and provide support to families, staff, and other residents

At Crown Senior Living, we use activities to help reduce residents’ agitation, improve their moods, and encourage social interaction. Popular activities include morning coffee (hydration) and news, listening to music, spiritual programs, ice cream socials, reminiscing, trivia, and puzzles. One-on-one sensory activities may also be used to help residents relax and have a good night’s rest.

Short-Term Respite Care

Residents in short-term respite care receive all of the amenities and care in our assisted living or memory care options, but for a shorter, predetermined length of stay. Respite care is for loved ones who may need a little help after a hospital or rehab stay, or when caregivers plan a family vacation or just need some time to relax and recharge. We are here for you. Call and ask us about our respite care package.

Amenities

Our typical private room is spacious, painted in neutral colors, with a small kitchenette and refrigerator. We offer both carpet and vinyl flooring, as available. Every room has a private bathroom and large windows with views of the great outdoors.

In addition to their apartments, residents can take advantage of all of the amenities that Crown Senior Living has to offer:

•    Three meals a day
•    Restaurant-style dining
•    Daily entre and alternative menu
•    24-hour care staff
•    Licensed nurse
•    Nursing call system
•    Memory care neighborhood
•    Along the Journey programming
•    Large community areas for socializing
•    Weekly housekeeping, laundry and trash service
•    Beautifully landscaped courtyard(s)
•    Exciting and fulfilling daily activities
•    Local community outings
•    Complimentary Wi-Fi
•    Utilities included
•    Free cable
•    Telephone hookup
•    Pet friendly
•    Independent climate control
•    State-of-the-art security and fire safety systems
•    Transportation assistance for medical appointments
•    On-site salon/barber
•    On-site physicians
•    On-site therapy  physical, occupational, and speech
•    On-site hospice

Types of Care

Assisted LivingHome Health and HospiceMemory Care

Amenities

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Pet Friendly
  • Salon / Barber
  • Walking Paths

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Reviews

3.1overall · 29 ratings combined

3.2★ on Google (24) · 2.6★ on Yelp (5) · Yelp page ↗

Lena McKinney

Jul 2023

via Google

I just called there seeking to be transferred and the receptionist, Jennifer, hung up on me. I called right back and informed her that she hung up on me and she said she new because they weren't interested in what I was offering. I wasn't offering anything, just needed a couple of questions answered. She said she took all messages but when I started to name someone in the organization she pretended to transfer me there but the phone just rang. Now with being the frontline person at this community, she had a very mean way of expressing herself and represented the Crown Senior Living brand horribly.

Megan Merriweathwr

Jul 2022

via Google

Crown Senior Living is a wonderful place, the staff is excellent and very responsive.

Chris Schindelbauer

Jul 2022

via Google

Great staff and fantastic activity department.

Indy Girl

Jul 2022

via Google

My mother is a resident and is clearly not being "assisted" or cared for properly. She's been hospitalized twice so far for things that could have been prevented! The fact that there's no way to get ahold of nursing staff in emergencies is beyond ne! Nobody answers phones except the receptionist M-F 9a-5p. That's insane to me! What do the patients on the memory care floor do for help?? They aren't giving proper meds and don't make sure of proper hygiene being done. I asked to speak to the head of nursing and you can't even leave a voice-mail because it's full! I spoke with the case manager at the hospital and she was very well aware of how poorly this place is ran! I'm disgusted and I'll be taking this further!

Kristen Ryan

Jul 2022

via Google

I have enjoyed visiting this community and watching the residents and staff interact. It feels like one big family.

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Frequently Asked Questions

What types of care does Crown Senior Living offer?

Crown Senior Living offers Assisted Living and Memory Care.

Does Crown Senior Living accept Medicaid?

Yes — Crown Senior Living is listed as accepting Medicaid. Availability of Medicaid beds can be limited, so confirm current openings directly with the community.

Is Crown Senior Living pet friendly?

Yes — Crown Senior Living lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Crown Senior Living located?

Crown Senior Living is located at 7960 Shadeland Ave in Indianapolis, Indiana.

What do families say about Crown Senior Living?

Crown Senior Living receives decidedly mixed feedback from families, with an even split between reviewers praising a friendly, tight-knit staff and activity program, and others raising serious concerns about hygiene, communication, and emergency responsiveness. Google and Yelp ratings sit low (3.2 and 2.6 respectively), reflecting this divide. Several reports describe unresolved facility issues like mold and difficulty reaching nursing staff.

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