MyLivingChoice

The Inn at Library Way

4615 Library Way

4.5(39 ratings)· Hilliard average: 4.1

The Inn at Library Way — photo 11 / 5

Quick Facts

Nursing
On-site licensed nurse plus 24-hour resident assistants
Memory Care
Separate side of building for dementia care

What Families Think

Families of residents at The Inn at Library Way consistently praise the compassionate, personalized care their loved ones receive, especially during difficult transitions into memory care. Reviewers repeatedly highlight specific staff members by name for their warmth, patience, and support through end-of-life care, and describe the community as clean, comfortable, and well-run.

The Good

  • Staff repeatedly praised by name for compassion
  • Strong support during difficult move-in transitions
  • Dedicated memory care side for dementia residents
  • Restaurant-style dining with attentive service
  • Gentle, attentive care during residents' final days
  • High overall satisfaction across multiple reviews

AI-generated from reviews and community data.

About The Inn at Library Way

The Inn at Library Way is an assisted living and memory care facility in Hilliard, Ohio, serving Franklin County and surrounding areas including New Albany, Upper Arlington, Dublin, and Greater Columbus. The community provides senior assisted living as well as specialized Alzheimer's and dementia care, with a philosophy centered on choice, community, and maintaining residents' independence and dignity.

Personalized services include 24-hour resident assistants, an on-site licensed nurse, three full meals daily served in restaurant-style dining rooms, cable TV, utilities, daily social events and activities, weekly housekeeping and laundry services, and private suites designed for comfort and security. Staff work closely with each resident, their family, and their doctor to provide tailored care services suited to individual needs.

Activities are designed to enhance residents' well-being and independence, including crafts, singing, baking, storytelling, and reminiscing, structured to encourage socialization and fulfill individual interests whether pursued alone or in small groups. Residents choose their own day-to-day activities from many options and interact with one another during planned activities, quiet conversation, and meals.

The dining experience is emphasized as an important aspect of life at the community, with all three meals served in elegant restaurant-style dining rooms where residents are waited on by attentive staff. An elegant private dining room is also available for family dinners or special events.

Types of Care

Assisted Living

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Reviews

4.5overall · 39 ratings combined

4.5★ on Google (39)

Mike Barnett

Mar 2026

via Google

To: Families looking into Assisted living for A loved one In Northwest Columbus or the Central Ohio area. I highly recommend The Inn at Library Way in Hilliard, Ohio. It's never an easy decision, but Hayden and his staff treat you and your loved one as Family! Kayla was one of my loved ones Caretakers, and her care and concern truly made her family! The whole staff is nothing short of amazing, from the Nursing staff, caretakers, kitchen staff, HOSPICE (CARE 360), maintenance and front desk personnel. They not only make the daily details A priority, but Holidays around the Inn are always special for the residents and visiting family also. The facility and grounds are impeccable, which makes it such a warm and comfortable place to be. The amenities at the Inn are Fabulous as well that include, delicious and nutritious food, fun daily activities, field trips and even a wonderful beauty salon. Whether your loved one is on the traditional side or memory care side (THE BROOK), they will receive the utmost care and respect at the Inn as well as ANYWHERE I could imagine!!

Jaxson Severs

Mar 2026

via Google

My grandfather spent a couple of months at The Inn, and during that time the caregivers and nursing staff provided exceptional care. In his final days, Kayla and Lauren cared for him with such gentleness and compassion, and my family is truly grateful for their support. Overall, The Inn is a place I will always confidently recommend to others.

Sarah May

Feb 2026

via Google

Hayden provided exceptional customer service since our first meeting. He kept us informed of availability and made the move-in process go without a hitch. The staff has been so helpful with hanging artwork, welcoming words and overall hospitality. The medical staff has been punctual and thorough so far with mild ailments. We appreciate all the check-ins. This is our second family member at The Inn and we are so happy with our choice.

Calvin Logsdon

Feb 2026

via Google

My mother has been at The Inn since May of 2025, and I cannot say enough great things about the facility and the staff. I feel much better knowing that she is in the care of such a wonderful staff. The ambience there is comfortable and very pretty. From Hayden giving us the initial tour and being honest and up-front, all the way down to the entrie staff that makes it such a wonderful place, I am so happy we chose The Inn because they care for my mom in a genuine, sincere manner. Making the decision to place mom somewhere was not easy at all. But, Hayden helped immensely in making the choice. Dementia is a horrible disorder. Watching your loved one slowly lose themselves is even more horrible and stressful. I pushed it off as long as I could before her doctors said either I get her placed or they would place her. It's tough. Very tough. I felt like I was abandoning her. That maybe I had not done enough. Hayden and Kelly talked with me and assured me it was for the best. It wasn't about me so much as it was about what was best for mom. They helped me realize it is best for all involved. They are trained in this stuff, whereas I am not. I was not doing mom any favors by trying to take care of her myself. The stress was just unreal. But, this was the best decision for my mom. She is happy and adjusted. She is well taken care of, and it is a huge weight off of my shoulders and my mind. If you are facing the same heartbreaking choice whether to place a loved one into a facility, please do yourself a humongous favor. Call Hayden. Schedule a meeting with him. He takes an honest and personal interest in helping. It isn't about money with him. He honestly cares. You will feel much better, in time, and your loved one will be in a welcome, inclusive enviornment where they will be happy and thrive. Thank you to everyone at The Inn At Library Way. Sincerely. It was the best tough decision that I have ever had to make.

Ardath Nash

Aug 2023

via Google

I truly can’t say enough wonderful things about The Inn at Library Way. The staff in The Brooke are completely and utterly amazing. Makayla and Earnest, Shiann and Chelsea, sweet Hope and Garret, Miangel and Kayla, Skylynn and Kelly, Amber and Patricia, Shante and Terry, Tabi and Hayden, and so many others- there are no words grand enough to describe your incredible care of and profound compassion for my father in addition to the immense comfort you provided me. These beautiful people right here make The Inn the greatest possible place I could ever have wanted for my dad. The facility is immaculate; the environment is so comfortable; and everyone there makes you feel warm and welcome when you walk in the door. My love and gratitude for The Inn and all its people is overflowing.

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Frequently Asked Questions

What types of care does The Inn at Library Way offer?

The Inn at Library Way offers Assisted Living.

Where is The Inn at Library Way located?

The Inn at Library Way is located at 4615 Library Way in Hilliard, Ohio.

What do families say about The Inn at Library Way?

Families of residents at The Inn at Library Way consistently praise the compassionate, personalized care their loved ones receive, especially during difficult transitions into memory care. Reviewers repeatedly highlight specific staff members by name for their warmth, patience, and support through end-of-life care, and describe the community as clean, comfortable, and well-run.

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