BebopPlays
May 2026
Great staff, they are responsive and easy to work with. They go beyond to take care of their residents.
TerraBella Indian Trail
5306 Secrest Shortcut Rd3.4(62 ratings)· Monroe average: 3.9
Part of TerraBella Senior Living · 51 communities · 4.3★ average · (4 others nearby) 
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1 / 6Quick Facts
- Licensed capacity
- 96 residents
- Ownership history
- Operated under several past names (Carillon, The Addison)
- Memory care availability
- Offers dedicated memory care alongside assisted living
- Dementia resource
- Produces a podcast offering dementia caregiver education
- Leadership stability
- Reviewers report frequent executive director changes
North Carolina DHSR
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for this Monroe, NC community are sharply divided: many families describe caring, attentive staff, a clean building, and a warm, family-like atmosphere, while a substantial number of other reviewers report serious lapses in care, including falls, broken emergency call systems, medication errors, and unresponsive management. The community has operated under several different names in recent years (Carillon, The Addison, now TerraBella), and reviewers frequently mention leadership turnover and inconsistent communication during that transition.
What reviewers praise
- Staff frequently described as caring, warm, and attentive
- Facility repeatedly called clean and well-maintained
- Family-like, welcoming atmosphere noted by many reviewers
- Daily activities and social engagement praised
- Some families report responsive, communicative executive directors
What reviewers flag
- Multiple severe reports of neglect, including undiscovered falls and injuries
- One report of overmedication contributing to a resident's death
- Several reviewers cite broken emergency call/alert systems
- Repeated complaints of high staff and leadership turnover
- Multiple accounts of poor communication and unresolved billing or Medicaid disputes
AI-generated from reviews and community data.
TerraBella Indian Trail is a senior living community in Monroe, North Carolina offering Assisted Living, Memory Care and Independent Living. Amenities include Professional Chef, Restaurant style Dining Room and Gathering / Activity Spaces. Families rate it 3.4 out of 5 across 62 reviews.
About TerraBella Indian Trail
TerraBella Indian Trail is an assisted living and memory care community in Monroe, North Carolina. The community is designed to provide a lifestyle that enhances residents' lives as they age, with expert, supportive caregivers and experienced team members available to residents and their loved ones.
The community offers both assisted living and memory care services, with chef-prepared dining available to residents. TerraBella emphasizes a commitment to helping residents not just live well but truly thrive through its array of on-site amenities and services.
The community provides educational resources focused on dementia support, including a podcast that offers comfort, clarity, and education for anyone affected by dementia as they navigate the journey toward care and support.
Types of Care at TerraBella Indian Trail
Assisted LivingIndependent LivingMemory Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Professional Chef
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities
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Help Me ChooseReviews of TerraBella Indian Trail
3.4overall · 62 ratings combined
3.4★ on Google (62)
shannon virtue
May 2026
I actually am an outside provider and go in to see patients here. Everyone is so nice and helpful. I actually love seeing patients at this facility.
Alisa Homewood
May 2026
I wish I would’ve known about this place a few years ago when my own grandmother needed care.<br>Visited recently and came away with such a good impression. It was clean and felt welcoming the second you walked in. The staff I’ve met so far have been great, very helpful, kind, and you can tell they genuinely care about the people there which is the biggest box to check for me.<br><br>I also really loved seeing that the residents have opportunities to stay social, active, and involved. Highly recommend checking them out!
Amber Jordan
May 2026
recently visited this senior living community and had a positive experience. The facility was clean and well maintained, and the atmosphere felt welcoming and comfortable. The staff I met were friendly, professional, and seemed to genuinely care about the residents. I also noticed that the residents appeared engaged and well cared for. Choosing a place for a loved one is an important decision, and based on my visit, this community made a good impression on me.
Taylor
Dec 2025
My mom has been a resident of Terra Bella for 9 months now and the staff has made this transition very smooth. The staff cares for my mom in a compassionate manner and makes her feel right at home. She always talks about the activities and church service that is offered. Thank you for all that you do!
Frequently Asked Questions
What types of care does TerraBella Indian Trail offer?
TerraBella Indian Trail offers Assisted Living, Independent Living and Memory Care.
Where is TerraBella Indian Trail located?
TerraBella Indian Trail is located at 5306 Secrest Shortcut Rd in Monroe, North Carolina.
What do families say about TerraBella Indian Trail?
TerraBella Indian Trail carries a 3.4 out of 5 rating from 62 Google reviews. Reviews for this Monroe, NC community are sharply divided: many families describe caring, attentive staff, a clean building, and a warm, family-like atmosphere, while a substantial number of other reviewers report serious lapses in care, including falls, broken emergency call systems, medication errors, and unresponsive management. The community has operated under several different names in recent years (Carillon, The Addison, now TerraBella), and reviewers frequently mention leadership turnover and inconsistent communication during that transition. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit TerraBella Indian Trail?
Submit the Request Information form on this page, or contact TerraBella Indian Trail directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at TerraBella Indian Trail? Claim this listing to update photos, pricing, and details. It's free.
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