2101Summit Place of South Park

Lauren Foley

Aug 2026

via Google ↗

Extremely Disappointed<br><br>I am extremely disappointed with the way residents are being cared for by some of the caregivers and staff at this facility. When someone is placed in a care facility, their family should be able to trust that they are being treated with dignity, patience, respect, and genuine concern.<br><br>Unfortunately, my experience has raised serious concerns about the level of attention and care being provided. Residents should never be made to feel ignored, neglected, or like they are a burden. Caregivers have a responsibility to protect the well-being of the people entrusted to them, especially those who may not be able to speak up for themselves.<br><br>This facility needs to take these concerns seriously, hold staff accountable, and make sure residents are receiving the care and respect they deserve. Families put their trust in caregivers to look after their loved ones, and that trust should never be taken lightly.<br><br>I strongly encourage management to listen to residents and their families, investigate complaints thoroughly, and make meaningful changes where necessary.

Remy Greene

May 2026

via Google ↗

I do not recommend. They have bed bugs and do not care about their workers and residents best interests.They treat good people like trash.

Jessica-Sue

Jan 2026

via Google ↗

I do not recommend Summit Place of South Park Assisted Living.<br><br>My father lived at Summit Place from October 2022 until June 2024. Prior to June 2024, he was able to walk without a walker and manage most daily activities independently.<br><br>In June 2024, during a COVID outbreak, the call bell system in the facility stopped working. Summit Place failed to inform our family that the call bells were inoperable. At the same time, the facility was understaffed, with high staff turnover and frequent lack of response to residents’ needs.<br><br>As a result, my father experienced multiple falls and had no way to call for assistance. In one instance, he was forced to call 911 himself due to the lack of response from staff.<br>Following these repeated falls and neglect, my father’s health declined rapidly. He lost the ability to walk, his dementia worsened, and he was transferred to a nursing home and later placed on hospice.<br><br>My father has since passed. I believe his life was cut short due to the lack of care and neglect he experienced at Summit Place.<br><br>My father paid thousands of dollars a month for a room with working call bells, adequate staffing, and basic safety. He did not receive those things. No family should have to wonder how long their loved one lay on the floor after a fall, unable to call for help.<br><br>Summit Place’s understaffing, failure to maintain critical safety systems, and lack of accountability contributed to irreversible harm. Families considering this facility should ask very hard questions about staffing levels, emergency systems, and transparency before entrusting them with a loved one’s care.<br><br>Our family repeatedly raised concerns with facility leadership and corporate management and NC state, but Summit Place refused to take responsibility. They were largely non-responsive and offered only a very minimal partial refund, which did not begin to address the severity of what occurred.<br><br>It was only after I posted a public review in January 2025 that upper management responded and agreed to reimburse some costs. That reimbursement was then tied to a strict non-disclosure settlement agreement, which multiple attorneys advised me not to sign. Despite repeated requests, I was never allowed to speak directly with their legal department and was told to communicate only via email.

Andy Bahr

Dec 2025

via Google ↗

A 5 Star Experience! This week we toured both the assisted living and memory care levels, and it was excellent! A Christmas party was going on, they were playing the piano, etc. Without a doubt, it is worth 5 stars!

Kelly Armsrtong

Aug 2025

via Google ↗

Took excellent care of my mom for several years … can’t recommend them enough!