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St Ann's Care Center at Cherry Ridge

920 Cherry Ridge Boulevard

4.5(4 ratings)· Webster average: 3.5

St Ann's Care Center at Cherry Ridge, photo 11 / 4

Quick Facts

Total units
72
Medicare rating
4 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
72
Care continuum
On-site path from independent living to skilled nursing
Rehab access
Priority access to skilled nursing and short-term rehab
Faith services
Full-time pastoral care with regular Mass
Housing styles
Apartments or two-bedroom cottage homes available

What Families Think

St Ann's Community at Cherry Ridge offers independent living with on-site access to assisted living, memory care, and skilled nursing, set on a wooded campus in Webster. Reviewers generally describe warm, family-like staff and a smooth transition experience, though one family reported serious care concerns during a skilled nursing stay.

The Good

  • Caring, attentive staff described as 'family'
  • Smooth move-in help from marketing and management staff
  • Full continuum of care on one campus
  • Choice of apartments or cottage homes
  • Facility described as clean

The Bad

  • One report of falls and alleged aide abuse before a resident's death

AI-generated from reviews and community data.

St Ann's Care Center at Cherry Ridge is a senior living community in Webster, New York offering Assisted Living, Memory Care and Independent Living. Amenities include Guest Meals, Restaurant style Dining Room and Outdoor Patio. Families rate it 4.5 out of 5 across 4 reviews.

About St Ann's Care Center at Cherry Ridge

St. Ann's Community at Cherry Ridge is an independent living community in Webster, New York, offering maintenance-free active living on 41 wooded acres. Residents choose from spacious one or two-bedroom apartments or charming two-bedroom cottage homes in a variety of styles and locations.

The community provides a full continuum of care, with on-site assisted living and memory care available should residents need additional services, along with priority access to skilled nursing care and short-term rehabilitation. Full-time pastoral care is available, and residents have the opportunity to attend Mass regularly.

Amenities and services include clinical assistance with discharge planning and pre-discharge home planning. The community handles maintenance needs, freeing residents from home ownership responsibilities while providing convenient access to high-quality services designed for comfort and convenience.

Located in the heart of Webster, the community is close to shops, restaurants, entertainment venues, and cultural attractions. The setting features beautiful trees and gently rolling terrain that create a peaceful environment for residents.

St. Ann's Community has served the area as a senior health services and housing provider for more than a century, offering residents complete peace of mind through its established reputation and comprehensive care options.

Types of Care at St Ann's Care Center at Cherry Ridge

Assisted LivingIndependent LivingMemory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Guest Meals
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Pet Friendly
  • Salon / Barber
  • Security
  • Transportation Services

Activities

  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of St Ann's Care Center at Cherry Ridge

4.5overall · 4 ratings combined

4.5★ on Google (4)

susan ann Segelin

Dec 2024

via Google

My mom went here three weeks ago .. most part good staff .. the problem I have is my mom deteriorated within three weeks and passed.. three incidents reports .. my mom told me she had been thrown to the ground by a nursing aid .. two incidents she had fallen.. and was not supposed to be walking on her own .. then one supervisor told me a aid was fired for abuse she said she should have not shared this information.. doesn’t make Sense., it’s clean ., most nurses aids were amazing.. my moms funeral is this coming Monday..she passed on Sunday ..we were all there so much .,

Michael Palermo

May 2024

via Google

My parents spent a year at Cherry Ridge Assisted Living facility (The Glen) after brief hospital and transition facility stays. They both had Cherry Ridge at the top of their preference list of places to seek follow-on care, and working with Brian provided our family an understanding and professional experience with the initial registration. The staff is very caring and clearly enjoys the work they perform. From Ann Marie & Victoria working the front desk (and many other behind the scenes coordination) to the many care givers, I know my parents enjoyed their time there, and we're nursed to good health for subsequent departure to independence.

Cobb Goff

Oct 2023

via Google

My wife Carol and I have lived in an independent living apartment at Cherry Ridge for one and a half years now. Cherry Ridge was our first choice when searching for a senior living home. And we have not been disappointed! The best part for us is the resident and staff community that we now are a part of. Indeed, we are all family. Special kudos to Brian from Marketing who helped us find just the right home for us. And Patty, the Independent Living Residence Manager, who has guided us through our transition into the Cherry Ridge community.

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Government Inspection History

4 inspection visits in the last three years, 23 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Sep 10, 2025Fire Safety StandardHealth Standard5 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 10, 2025

  • Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 10, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 10, 2025

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 10, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 10, 2025

May 8, 2024Fire Safety StandardHealth ComplaintHealth Standard9 citations
  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 5, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 5, 2024

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 5, 2024

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 22, 2023

  • Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2024

  • Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.

    Severity C of L: potential for minimal harm, widespreadCorrected Jul 5, 2024

Sep 13, 2023Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 1, 2023

Aug 29, 2022Fire Safety StandardHealth Standard8 citations
  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 21, 2022

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 21, 2022

  • Have elevators that firefighters can control in the event of a fire.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 21, 2022

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 21, 2022

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 21, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 21, 2022

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 21, 2022

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 21, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does St Ann's Care Center at Cherry Ridge offer?

St Ann's Care Center at Cherry Ridge offers Assisted Living, Independent Living, Memory Care and Skilled Nursing / Long Term Care.

Is St Ann's Care Center at Cherry Ridge pet friendly?

Yes. St Ann's Care Center at Cherry Ridge lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is St Ann's Care Center at Cherry Ridge located?

St Ann's Care Center at Cherry Ridge is located at 920 Cherry Ridge Boulevard in Webster, New York.

What do families say about St Ann's Care Center at Cherry Ridge?

St Ann's Community at Cherry Ridge offers independent living with on-site access to assisted living, memory care, and skilled nursing, set on a wooded campus in Webster. Reviewers generally describe warm, family-like staff and a smooth transition experience, though one family reported serious care concerns during a skilled nursing stay.

How did St Ann's Care Center at Cherry Ridge do on recent health and safety inspections?

St Ann's Care Center at Cherry Ridge had 4 government inspection visits in the last three years, with 23 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit St Ann's Care Center at Cherry Ridge?

Submit the Request Information form on this page to connect with St Ann's Care Center at Cherry Ridge and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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