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JAG Healthcare Columbus

740 Canonby Place

2.4(16 ratings)· Columbus average: 3.9

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JAG Healthcare Columbus, photo 1

Quick Facts

Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
99
Resident population
Serves residents with behavioral and debilitating conditions
Google rating
2.4 out of 5 from 16 reviews

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of JAG Healthcare Columbus are sharply mixed, with some families praising long-term staff dedication toward residents with complex behavioral and medical needs, while others report serious lapses in communication and missing belongings. The facility appears to serve residents with significant health, financial, or behavioral challenges who may not be accepted elsewhere.

What reviewers praise

  • Staff searched all night for missing resident
  • Long-term caregivers described as dedicated and caring
  • Facility making visible physical upgrades over time
  • Willing to care for behaviorally complex residents

What reviewers flag

  • One report of family not notified before resident's death
  • Multiple reports of resident belongings and clothing disappearing
  • One reviewer said staff claimed resident had no family
  • Facility described as dated in appearance by a reviewer

AI-generated from reviews and community data.

JAG Healthcare Columbus is a senior living community in Columbus, Ohio offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Emergency Call System and Wheelchair Accessible. Families rate it 2.4 out of 5 across 16 reviews.

About JAG Healthcare Columbus

JAG Healthcare Columbus is a skilled nursing and long-term care facility in Columbus, Ohio, licensed for up to 99 beds. The facility is Medicare and Medicaid certified and holds a 4 of 5 star overall rating from CMS. It is operated as a for-profit corporation.

The community offers 24-hour staffing, on-site registered nurses, medication management, housekeeping, an emergency call system, and wheelchair accessibility. Reviewers report mixed experiences. Some families describe staff as caring and committed to residents with complex behavioral and medical needs, noting dedication to individual care. Others report concerns about property conditions, laundry and inventory management, and communication with families during critical situations. One reviewer noted that while they initially had reservations about the facility, they observed improvements in its condition over time.

Types of Care at JAG Healthcare Columbus

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of JAG Healthcare Columbus

2.4overall · 16 ratings combined

2.4★ on Google (16)

Alice Munnerlyn

Dec 2025

via Google ↗

I have a friend who lives there. She has speech and mobility issues from a stroke She use to live by herself, but her health and financial issues made it difficult for her to live the way she wanted. I've watched her try. She finally landed at JAG. I've visited her there for almost five years. It was not a place I would want to be. However, I have noticed changes in the condition of the facility. One time, I came, they were moving residents around to paint. Another time I came, they had put down new flooring. Another time, residents had the dressers that held their clothing upgraded. Another time they had their televisions mounted on the wall. So, I've seen improvements and I'm sure they are making more. The clients, don't have the money to be in the fancy facilities. The clients are varied in their health and mental conditions and they might not be accepted in fancier places even if they had the money. On my last visit, I told my friend I had called before I came to make sure she was home. She laughed and said, "I don't call it that." I said, " I know, but it is " My #2 status is moving to a #3. God Bless.

Orange Character

Mar 2024

via Google ↗

My sister has been at this facility for about 5 years. Last year she decided to take a day out. Most of the workers looked for her all night and the next day until she was found. They have been amazing with my sister!

Lovely C

Feb 2024

via Google ↗

I have a family member that’s been with them for years. They truly are caring people, a lot of things people don’t understand is this healthcare facility deals a lot with behavioral and debilitating patients including my family member, they take care of her and work hard to make sure she is taken care of because she can be difficult sometimes, but they try their best when it come to her and I appreciate it. A lot of things I wish people understood about nursing facilities is that you can only know as much as you wish to know, if you reach out regularly you will know regularly how your family or loved one is, they’re job is to take care of these residence I don’t see why it would be their job to follow up with about how many socks they have left or snack they have in their room, that is a job I do as the family, clothing wise I learned to write in permanent marker my family members name therefore their clothing returns to them after washing. This place isn’t top tier in esthetics for sure and sometimes as with any medical facility, staff and workers try their best, and I don’t think these workers are getting enough credit for all they do. I appreciate you all for caring and for my family member, and doing your best with her. I APPRECIATE YOU ALL!

Angela Johnson

Dec 2023

via Google ↗

Does not even deserve a 1 star ..this facility is a joke sister has been here for two Years over the 2 Years over 2, 000 in clothes and other items gone! Today is Christmas eve went to pick up my sister she was in shorts on has 1 pair of pants 0 socks..what they came up with was 2 pair of jogging pants way to small and has someone else's name on them!!! So hard because I know christmas gifts I give her tomorrow will disappear with in a week ..she just got birthday items decemeber 8th and already gone...the director tries to play it off "I don't know what your sister is doing with things" he should run a circus not a home!!!!!

Hillori Sartin

Jan 2023

via Google ↗

If I could I would give them a 0. My mother in law was a resident for 6 years. My husband visited her often and staff knew him. He left contact info multiple times, yet my mother in law passed away and they never called. They told the funeral home she had no family. We were told they had moved her to another facility when we went last Sunday to visit her for her birthday. We had to Google to find an obituary. if you have someone here, get them out now!!

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Government Inspection History

6 inspection visits in the last three years, 80 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 2, 2026Fire Safety StandardHealth ComplaintHealth Standard20 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 8, 2026

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 8, 2026

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 8, 2026

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 8, 2026

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 8, 2026

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 8, 2026

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 8, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 8, 2026

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 8, 2026

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 8, 2026

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 8, 2026

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2026

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 8, 2026

  • Implement a program that monitors antibiotic use.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2026

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2026

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2026

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2026

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2026

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2026

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2026

Oct 21, 2025Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Nov 21, 2025

Jul 7, 2025Health Complaint7 citations
  • Provide special eating equipment and utensils for residents who need them and appropriate assistance.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jul 25, 2025

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jul 25, 2025

  • Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jul 25, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 25, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 25, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 25, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 25, 2025

Sep 3, 2024Health Complaint2 citations
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2024

Jun 27, 2024Fire Safety StandardHealth ComplaintHealth Standard31 citations
  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 24, 2024

  • Implement emergency and standby power systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 24, 2024

  • Develop Emergency Preparedness policies and procedures.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 24, 2024

  • Conduct risk assessment and an All-Hazards approach.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 24, 2024

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 24, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 24, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 24, 2024

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 24, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 24, 2024

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 24, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 24, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 24, 2024

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 24, 2024

  • Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 24, 2024

  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 24, 2024

  • Use approved construction type or materials.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 24, 2024

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 24, 2024

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 24, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 24, 2024

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 24, 2024

  • Meet other general requirements that are deficient.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 24, 2024

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 24, 2024

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 24, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 24, 2024

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 24, 2024

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 24, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 24, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 24, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 24, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 24, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 24, 2024

Oct 15, 2021Fire Safety StandardHealth Standard19 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 18, 2021

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 18, 2021

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 18, 2021

  • Provide special eating equipment and utensils for residents who need them and appropriate assistance.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 18, 2021

  • Honor the resident's right to manage his or her financial affairs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 18, 2021

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 18, 2021

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 18, 2021

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 18, 2021

  • Use approved construction type or materials.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 18, 2021

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2021

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2021

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2021

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2021

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2021

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2021

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2021

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2021

  • Provide appropriate foot care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2021

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does JAG Healthcare Columbus offer?

JAG Healthcare Columbus offers Skilled Nursing / Long Term Care.

How much does JAG Healthcare Columbus cost?

JAG Healthcare Columbus has not published its pricing. For context, communities in Columbus that publish rates start around $3,000 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is JAG Healthcare Columbus located?

JAG Healthcare Columbus is located at 740 Canonby Place in Columbus, Ohio.

What do families say about JAG Healthcare Columbus?

JAG Healthcare Columbus carries a 2.4 out of 5 rating from 16 Google reviews. Reviews of JAG Healthcare Columbus are sharply mixed, with some families praising long-term staff dedication toward residents with complex behavioral and medical needs, while others report serious lapses in communication and missing belongings. The facility appears to serve residents with significant health, financial, or behavioral challenges who may not be accepted elsewhere. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did JAG Healthcare Columbus do on recent health and safety inspections?

JAG Healthcare Columbus had 6 government inspection visits in the last three years, with 80 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit JAG Healthcare Columbus?

Submit the Request Information form on this page, or contact JAG Healthcare Columbus directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at JAG Healthcare Columbus? Claim this listing to update photos, pricing, and details. It's free.

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