MyLivingChoice
Preston House, photo 11 / 5

Quick Facts

Starting price
$7,850/mo

104% above the Charlotte median

Licensed capacity
40 residents

North Carolina DHSR

Room setup
All private rooms, no roommates
Security design
Memory care security present but unobtrusive

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Preston House is an assisted and independent living community in Charlotte, NC, that families describe as consistently clean, well-staffed, and attentive to residents' comfort. Reviewers highlight strong communication from leadership and a caring, hands-on staff, with several residents staying for extended periods without complaint. Multiple reviews also reference a secured memory care area within the community.

What reviewers praise

  • Reviewers consistently describe the community as very clean
  • Staff described as attentive, warm, and responsive
  • Private rooms for residents, no shared rooms
  • Secured memory care area designed to encourage socializing
  • Long-term residents (21+ months) reported as well cared for
  • Leadership (Executive Director, Marketing Director) praised by name

What reviewers flag

  • No pricing details published online; must contact community directly

AI-generated from reviews and community data.

Preston House is a senior living community in Charlotte, North Carolina offering Memory Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Published pricing starts around $7,850 per month. Families rate it 4.7 out of 5 across 39 reviews.

About Preston House

Preston House is an assisted living and independent living community in Charlotte, North Carolina, offering memory care services for seniors with cognitive changes. The community features private rooms and a spacious backyard designed to encourage residents to gather and socialize.

Families consistently praise the attentiveness of staff to residents' daily needs and comfort. One family noted their mother is "always clean, fed, and smiling," and another observed that "residents are always out and not just in their rooms." The facility is described as thoughtfully designed with security that balances safety without being intrusive. Staff members are highlighted for genuine care and willingness to support families during transitions, particularly during moves from other facilities.

Preston House holds a 4.7 out of 5 star rating based on 39 Google reviews, with all five families quoted above giving five-star ratings.

Types of Care at Preston House

Memory Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • Security

Activities

  • Social Activities

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free for families.

Help Me Choose

Reviews of Preston House

4.7overall · 39 ratings combined

4.7★ on Google (39)

Jason Johnson

Apr 2026

via Google ↗ · Report

Just had the opportunity to tour Preston House Memory Care and I must say I was impressed. The facility was thoughtfully designed for those seniors with developing memory issues. Security was great but not intrusive and the facility is very clean and was built in a manner that encourages the residents to gather together and socialize with one another. The staff also exceeded my expectations in a big way. Everyone was very welcoming and friendly and it was obvious that they enjoyed their careers and interactions with the residents. I would have zero hesitation in placing a family member in this facility. Highly recommend.

Josh

Feb 2026

via Google ↗ · Report

This is a great community! I have been to a couple events and it is always clean and the residents are always out and not just in their rooms. I love that they have all private rooms and they have a huge, beautiful backyard. Candice, the Marketing Director, is kind, compassionate, and professional!

Cindy Shearer

Dec 2025

via Google ↗ · Report

My mother was at Preston House for 21 months. She was always clean, fed and content. The staff is excellent in their care and were always willing to help in any way. Candace and April were so helpful when I had to move my mom from another facility which was a stressful time for me.

Blake S

Aug 2025

via Google ↗ · Report

I have been in the senior industry a long time and very picky of communities I recommend to families. Preston House is one I would pick for my own mom. The staff is fantastic and truly cares. Candice Myers has a heart of gold and a true passion for helping our seniors. She will take such wonderful care of you during the process. I love her sprit and can't say enough great things about her. April is a first class Executive Director and runs the community with love. You will be happy you picked this community for your loved one.

Erin M

Jun 2025

via Google ↗ · Report

Moving our mother to Preston House was the best decision we have made in all the years our mother has suffered from Alzheimer’s. I’m there just about everyday and she is ALWAYS clean, fed, and smiling. Her room is always neat and comfortable as well. Our mother spent years in another facility where she was neglected so in the process of looking at new places Preston House really stuck out. The facility is always clean and the staff goes above and beyond and it shows from the start. I had multiple staff members inquiring about our mother as I was getting her room ready. That spoke volumes to me. It was a very scary decision to make as our trust had been broken so badly from our prior experience. From the start, everyone was wonderful. And they have continued each day to prove that. And when I say everyone, I mean everyone. I’m always greeted with a smile. If you are looking into Preston House and have any doubts, don’t. I could not be happier with the care our mother is receiving. I have peace of mind now after years of worry and doubt. Thank you Preston House!

Request information

Ask about availability, pricing, or a tour.

Have you already been in touch with Preston House?

By submitting, you're okay with us and Preston House reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Frequently Asked Questions

What types of care does Preston House offer?

Preston House offers Memory Care.

How much does Preston House cost?

Published pricing at Preston House starts around $7,850 per month. Final costs depend on care needs and apartment selection; contact the community for a detailed quote.

Where is Preston House located?

Preston House is located at 4910 Harris Woods Blvd. in Charlotte, North Carolina.

What do families say about Preston House?

Preston House carries a 4.7 out of 5 rating from 39 Google reviews. Preston House is an assisted and independent living community in Charlotte, NC, that families describe as consistently clean, well-staffed, and attentive to residents' comfort. Reviewers highlight strong communication from leadership and a caring, hands-on staff, with several residents staying for extended periods without complaint. Multiple reviews also reference a secured memory care area within the community. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Preston House?

Submit the Request Information form on this page, or contact Preston House directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Preston House? Claim this listing to update photos, pricing, and details. It's free.

Compare with similar communities nearby

Memory care communities within 25 miles that work with MyLivingChoice, nearest first. If you move into one we introduce you to, it pays us a referral fee, never you; we never order them by what they pay.

Not sure which is right? A real person will shortlist up to three for you, free.

Get a free shortlist

Nearby Communities

Other senior living options within 25 miles of Charlotte.

Prefer to stay home?

Home care agencies serving Charlotte bring help to the house: daily living, companionship, and respite for family caregivers.

Reading on this