Christopher Hayward
Jun 2026
My brother is there for rehabilitation. So I'm only there to visit him.
Norwalk Nursing & Rehab Center
921Sunset Drive
4.1(33 ratings)· Norwalk average: 3.9
1 / 6Quick Facts
- Medicare rating
- 3 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 45
- Stay options
- Offers short-term and respite care stays
- Care level
- Provides intermediate care in addition to skilled nursing
- Grounds feature
- On-site playground for visiting family members
CMS Care Compare
What Families Think
Most reviewers describe attentive, compassionate nursing and rehab staff who go out of their way for residents, with several specifically praising the administrator and therapy team. However, a handful of reviewers report serious problems including billing disputes, understaffing, and neglect, so experiences appear inconsistent.
The Good
- Staff described as attentive and compassionate by many
- Rehab team praised for pushing patients to recover
- Handled COVID-era visitation creatively for families
- Administrator singled out for hands-on, caring leadership
- Successfully coordinated a state-to-state facility transfer
The Bad
- Multiple complaints about inaccurate or unresolved billing statements
- One report of a resident going days without being dressed
- One report of understaffing with uneven workload among staff
- One report of missing belongings from a resident's room
AI-generated from reviews and community data.
About Norwalk Nursing & Rehab Center
Norwalk Nursing & Rehab Center is a skilled nursing and rehabilitation community located in Norwalk, Iowa. The facility offers skilled nursing care, intermediate care, and short-term or respite care for residents.
The community features a playground on its grounds, providing a recreational area for visiting family members, including children.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4.1overall · 33 ratings combined
4.1★ on Google (32) · 5★ on Yelp (1) · Yelp page ↗
Bridget Shapansky
Dec 2025
Norwalk Nursing and Rehab was an absolute God-send when my distant relative (with no other next of kin) ended up in a skilled nursing facility in Chicago. Taryn and her amazing team helped us facilitate a seamless state to state facility transfer. The nursing and therapy teams were fabulous. My relative has since been discharged and was sad to leave this wonderful community! I wish we had more facilities like this to take care of our elderly! Two thumbs up!
ad Marvin
Apr 2024
they are criminals they do go into dressers steal stuff
Josie Gregory
Jan 2024
This place is amazing! My dad is treated with the most respect and given the most love from all of the workers here. I am so thankful he ended up here!
Luann Sechrist
Feb 2023
I honestly wish there were 10 stars! My first time of placing a loved one in the facility, and EVERYONE went above and beyond for her and us. The nurse crew went above and beyond when we needed anything or had questions. Rehab worked so hard with her and tried to push her to become stronger. Amanda always checking in and having such amazing things to say about my loved one. Karah, went above and beyond ALWAYS, was so caring and compassionate about all of us. Jill was so helpful in the billing are and always checking on us. Mike putting a smile on her face with his cute little puppies, and if we needed anything for her he was there in a heartbeat. I just cannot say enough good things about this Facility! They all genuinely care about your loved one and that is what matters at the end of the day.
Frequently Asked Questions
What types of care does Norwalk Nursing & Rehab Center offer?
Norwalk Nursing & Rehab Center offers Skilled Nursing / Long Term Care.
Where is Norwalk Nursing & Rehab Center located?
Norwalk Nursing & Rehab Center is located at 921Sunset Drive in Norwalk, Iowa.
What do families say about Norwalk Nursing & Rehab Center?
Most reviewers describe attentive, compassionate nursing and rehab staff who go out of their way for residents, with several specifically praising the administrator and therapy team. However, a handful of reviewers report serious problems including billing disputes, understaffing, and neglect, so experiences appear inconsistent.
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