Christopher Hayward
Jun 2026
My brother is there for rehabilitation. So I'm only there to visit him.
1 / 6CMS Care Compare
Most reviewers describe attentive, compassionate nursing and rehab staff who go out of their way for residents, with several specifically praising the administrator and therapy team. However, a handful of reviewers report serious problems including billing disputes, understaffing, and neglect, so experiences appear inconsistent.
AI-generated from reviews and community data.
Norwalk Nursing & Rehab Center is a senior living community in Norwalk, Iowa offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.1 out of 5 across 32 reviews.
Norwalk Nursing & Rehab Center is a skilled nursing and rehabilitation community located in Norwalk, Iowa. The facility offers skilled nursing care, intermediate care, and short-term or respite care for residents.
The community features a playground on its grounds, providing a recreational area for visiting family members, including children.
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Help Me Choose4.1overall · 33 ratings combined
4.1★ on Google (32) · 5★ on Yelp (1) · Yelp page ↗
Christopher Hayward
Jun 2026
My brother is there for rehabilitation. So I'm only there to visit him.
Bridget Shapansky
Dec 2025
Norwalk Nursing and Rehab was an absolute God-send when my distant relative (with no other next of kin) ended up in a skilled nursing facility in Chicago. Taryn and her amazing team helped us facilitate a seamless state to state facility transfer. The nursing and therapy teams were fabulous. My relative has since been discharged and was sad to leave this wonderful community! I wish we had more facilities like this to take care of our elderly! Two thumbs up!
ad Marvin
Apr 2024
they are criminals they do go into dressers steal stuff
Josie Gregory
Jan 2024
This place is amazing! My dad is treated with the most respect and given the most love from all of the workers here. I am so thankful he ended up here!
Luann Sechrist
Feb 2023
I honestly wish there were 10 stars! My first time of placing a loved one in the facility, and EVERYONE went above and beyond for her and us. The nurse crew went above and beyond when we needed anything or had questions. Rehab worked so hard with her and tried to push her to become stronger. Amanda always checking in and having such amazing things to say about my loved one. Karah, went above and beyond ALWAYS, was so caring and compassionate about all of us. Jill was so helpful in the billing are and always checking on us. Mike putting a smile on her face with his cute little puppies, and if we needed anything for her he was there in a heartbeat. I just cannot say enough good things about this Facility! They all genuinely care about your loved one and that is what matters at the end of the day.
4 inspection visits in the last three years, 18 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 9, 2026
Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 9, 2026
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 24, 2025
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 18, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 10, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 27, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2024
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2024
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 30, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 30, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 21, 2023
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 21, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 18, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Norwalk Nursing & Rehab Center offers Skilled Nursing / Long Term Care.
Norwalk Nursing & Rehab Center is located at 921Sunset Drive in Norwalk, Iowa.
Most reviewers describe attentive, compassionate nursing and rehab staff who go out of their way for residents, with several specifically praising the administrator and therapy team. However, a handful of reviewers report serious problems including billing disputes, understaffing, and neglect, so experiences appear inconsistent.
Norwalk Nursing & Rehab Center had 4 government inspection visits in the last three years, with 18 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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Home care agencies serving Norwalk bring help to the house: daily living, companionship, and respite for family caregivers.