Matthew Steward
Aug 2025
This is a nice place they have some wonderful people and my family really loves it there the people are great and do their job and they are on top of their game!
1 / 2Quick Facts
- Care continuum
- Rehab and assisted living offered on-site
- Therapy access
- Physical therapists work directly with residents
What Families Think
Regency Assisted Living in Norwalk, Iowa holds a 3.3 out of 5 rating from 7 Google reviews, with feedback that's sharply mixed. Several families praise the staff's attentiveness and communication, especially around rehabilitation and end-of-life care, while one serious report alleges neglect and poor medical care leading to a resident's death.
The Good
- Staff praised as caring and professional
- Good communication with families during care
- Positive experience with post-fall rehabilitation
- Compassionate care during a resident's final days
The Bad
- One report alleges serious neglect and lack of medical attention
- One reviewer described food as horrible
- No published pricing information available
AI-generated from reviews and community data.
About Regency Assisted Living
Regency Assisted Living is an assisted living community in Norwalk, Iowa.
Families rate Regency Assisted Living 3.3 out of 5 based on 7 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Assisted Living
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Help Me ChooseReviews
3.3overall · 7 ratings combined
3.3★ on Google (7)
Kayonaah Kimberlin
Jul 2025
Can't say enough about how much I appreciate Regency! My Mom went through rehabilitation at their care center after suffering a major fall. She has now been on the assisted living side for almost a year. The manager and staff are AWESOME! Knowing she is still "on her own" with some backup has been such a blessing!
SC
Dec 2023
Thank you Regency. The staff took great care of my Grandmother in her final days. A thankless job, they were always professional and understanding. The staff kept me continually updated throughout her time in the facility. When I called for information, they always responded. Thank you to the staff, the physical therapists, and everybody who took care of her at age 94. I highly recommend this facility for care of loved ones.
Jana T
Feb 2023
Terrible!!! My mother was there 2 1/2 months and they killed her due to lack of attention or caring, lack of medical knowledge and procedures, extremely unorganized. She was only 81. Food was horrible. They are only interested in the $$$.
Frequently Asked Questions
What types of care does Regency Assisted Living offer?
Regency Assisted Living offers Assisted Living.
Where is Regency Assisted Living located?
Regency Assisted Living is located at 815 High Rd in Norwalk, Iowa.
What do families say about Regency Assisted Living?
Regency Assisted Living in Norwalk, Iowa holds a 3.3 out of 5 rating from 7 Google reviews, with feedback that's sharply mixed. Several families praise the staff's attentiveness and communication, especially around rehabilitation and end-of-life care, while one serious report alleges neglect and poor medical care leading to a resident's death.
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