815 High Road
2.9(33 ratings)· Norwalk average: 3.9
1 / 5CMS Care Compare
Regency Care Center is a skilled nursing and long-term care facility in Norwalk, Iowa, with reviews that are sharply split. Some families praise attentive nursing during hospice, smooth admissions, and on-site therapy, while a significant number of reviewers describe short staffing, unclean conditions, and slow response to basic needs.
AI-generated from reviews and community data.
Regency Care Center is a skilled nursing / long term care community in Norwalk, Iowa.
Families rate Regency Care Center 3.1 out of 5 based on 29 Google reviews.
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Help Me Choose2.9overall · 33 ratings combined
3.1★ on Google (29) · 1.8★ on Yelp (4) · Yelp page ↗
Richard A. Kaiser
Jun 2026
My wife, who was terminally ill was admitted on April 1, 2026. She passed away April 22. I was extremely happy with the care given to her until she passed. The nurses were all helpful & very caring. It was a comfort during that time to know she was being well taken care of.
Laura Rhoten
Jan 2026
I’ve enjoyed my experience with the friendly staff and residents. I love seeing changes from the new ownership.
Gerri and Jane McCurdy
Sep 2025
Today we placed my mother into the care of Regency Care Center, in Norwalk. The entire process was made less stressful and the placement was super easy with the dedicated services provided by Shay, the Admissions Director. A few weeks ago, she gave us a very nice tour of the facility and expertly answered all of our questions. The paperwork was explained and easily filled out with the assistance of Shay. Shay is a definite asset to the Regency Care Facility. As my mother was checked into her room, we met several of the nursing staff as well as dietary and maintenance personnel, all of which were extremely friendly and helpful with all of our needs. You could tell that the entire staff was friendly and were there to take the best care of our mother.The Care Center was very clean, no odors and decorated nicely. The rooms were spacious, with a good window view and well lit rooms and halls. I am pleasantly pleased with our choice of nursing care being provided at Regency Care Center and their entire staff. A special Thank You to Shay for all of her help, direction and making our decision an easy one....thank you staff of Regency Care Center!
Matthew Steward
Aug 2025
This is a wonderful place my family really loves it there and they have some really great people and they are on top of there game!
Casey Baker
Jul 2025
This nursing home is well kept! And food is great!
Regency Care Center offers Skilled Nursing / Long Term Care.
Regency Care Center is located at 815 High Road in Norwalk, Iowa.
Regency Care Center is a skilled nursing and long-term care facility in Norwalk, Iowa, with reviews that are sharply split. Some families praise attentive nursing during hospice, smooth admissions, and on-site therapy, while a significant number of reviewers describe short staffing, unclean conditions, and slow response to basic needs.
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