Misty Sauerwein
Jun 2026
Thank you for taking care of my family member and handling the issue! Much appreciated!
1 / 2Quick Facts
- Total units
- 94
- Medicare rating
- 2 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 94
- Inspections
- View history (55 citations)
- Therapy outcomes
- Rehab therapy helped a resident return home
CMS Care Compare
What Families Think
Northview Health and Living is a skilled nursing and rehabilitation facility in Anderson, Indiana, with sharply mixed reviews. Several families praise the attentive nursing and therapy staff, while others report serious concerns about food quality, slow medication response, and one very serious allegation of neglect leading to a resident's death.
The Good
- Attentive, caring staff praised by several families
- Therapy team credited with helping a resident return home
- Staff share photos of resident activities and events
- Responsive to family concerns in at least one case
The Bad
- Multiple reports of cold or improperly prepared food
- One report of two-hour waits for medication
- One serious allegation of neglect and understaffing leading to a death
- Reviewers cite possible understaffing affecting resident care
AI-generated from reviews and community data.
Northview Health and Living is a senior living community in Anderson, Indiana offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.6 out of 5 across 18 reviews.
About Northview Health and Living
Northview Health and Living is a skilled nursing and long-term care facility in Anderson, Indiana, licensed for 94 residents. The community also operates a rehabilitation wing.
Family experiences at Northview are notably mixed. Some families report attentive, caring staff and highlight the facility's activity programming, including regular events and photo sharing with residents. Others describe serious concerns: medication delays, insufficient staffing, and cold food service. One family noted their loved one was able to return home due to strong rehabilitation therapy, while another expressed deep disappointment with care quality and neglect.
The facility holds a 3.6 out of 5 Google rating based on 18 reviews. Families considering Northview should weigh the positive accounts of engaged therapy teams and family communication against the recurring complaints about food quality and responsiveness to resident needs.
Types of Care at Northview Health and Living
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Northview Health and Living
3.6overall · 18 ratings combined
3.6★ on Google (18)
Jean Mcnally
Jun 2026
The food is horrible! The food is cold. It takes two hour to get a dizzy pill or other medication. They need more help.
Betty David
May 2024
Food was cold. Hamburger was actually still frozen. They did nothing about. Did not felt cared for
Beth Carpenter
Dec 2023
Northview took fantastic care of my great grandmother for a handful of years. They were very attentive, caring, and great to work with families. We loved the pictures they share of events that they do with the residents. Highly recommend the nursing home and rehabilitation wings of this facility.
Angela Jones
Nov 2022
It has taken me a long time to be able to write this. This facility may look nice, and may even have "good intentions" but their neglect and incompetent staff are responsible for the death of my best friend, aka my mother. I made the excruciating decision to place her in their care when she was released from the hospital after her copd had acted up. This was in April 2020 when the pandemic had just started and the unknowns were many. To avoid exposure through working family members like myself taking care of her, I thought 6 weeks here while she recovered would be good for her. There was no inkling in my mind that she would never leave this wretched place. What were the problems? So many. They were unable to properly apply her cpap mask which caused her great anxiety, which they then "solved" by giving her too many pills. When I would call her there would be difficulty answering because they would keep the phone out of her reach. The night before she passed, she told me they had taken away her buzzer. I was planning to see her (through the window at least)the next day so told her to try and be calm and call me if she couldn't get them to come. That was our last conversation and I think about it almost every day after 2 1/2 years. When I asked what happened they said they found her "like that" when checking on her at 7 am. I don't know if she suffered and tried calling for help or if they simply drugged her with Xanax to keep her quiet. Either way, their incompetence, understaffing and corporate grees led to her death, which would likely not have been for several more years. Having no evidence and no stomach to have an autopsy run, I have kept this mostly to myself because I couldn't write this without losing it...but at least want to warn others, I felt I had to. Whatever you do, I beg you to not send your loved ones here. Legally there is nothing I can do, but I will never forgive or forget this place robbing my best friend of her remaining golden years.
Government Inspection History
5 inspection visits in the last three years, 55 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Mar 4, 2026Fire Safety StandardHealth ComplaintHealth Standard18 citations
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 25, 2026
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 25, 2026
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 1, 2026
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 11, 2026
Respond appropriately to all alleged violations.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 25, 2026
Use approved construction type or materials.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 1, 2026
Meet other general requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 11, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 25, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 25, 2026
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 11, 2026
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2026
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 11, 2026
Have properly located and lighted "Exit" signs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2026
Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 11, 2026
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 11, 2026
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2026
Conduct risk assessment and an All-Hazards approach.
Severity C of L: potential for minimal harm, widespreadCorrected May 11, 2026
Conduct testing and exercise requirements.
Severity C of L: potential for minimal harm, widespreadCorrected May 11, 2026
Dec 31, 2025Health Complaint1 citation
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 16, 2026
Feb 25, 2025Fire Safety StandardHealth Standard21 citations
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 18, 2025
Meet other general requirements that are deficient.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 18, 2025
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 18, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 18, 2025
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 18, 2025
Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 15, 2025
Meet other general requirements that are deficient.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 18, 2025
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2025
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2025
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2025
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2025
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 28, 2025
Have simulated fire drills held at unexpected times.
Severity C of L: potential for minimal harm, widespreadCorrected Apr 18, 2025
Mar 25, 2024Fire Safety StandardHealth Standard12 citations
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 20, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 20, 2024
Implement emergency and standby power systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 20, 2024
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 20, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 3, 2024
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 30, 2024
Install emergency lighting that can last at least 1 1/2 hours.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 20, 2024
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 20, 2024
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 20, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2024
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2024
Dec 21, 2023Health Complaint3 citations
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 2, 2024
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 2, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 2, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Northview Health and Living offer?
Northview Health and Living offers Skilled Nursing / Long Term Care.
Where is Northview Health and Living located?
Northview Health and Living is located at 1235 W Cross St in Anderson, Indiana.
What do families say about Northview Health and Living?
Northview Health and Living is a skilled nursing and rehabilitation facility in Anderson, Indiana, with sharply mixed reviews. Several families praise the attentive nursing and therapy staff, while others report serious concerns about food quality, slow medication response, and one very serious allegation of neglect leading to a resident's death.
How did Northview Health and Living do on recent health and safety inspections?
Northview Health and Living had 5 government inspection visits in the last three years, with 55 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Northview Health and Living?
Submit the Request Information form on this page, or contact Northview Health and Living directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Northview Health and Living? Claim this listing to update photos, pricing, and details. It's free.
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