Kim Thomas
Dec 2025
The staff were amazing and respectful with my dad and my family.
Lake Pointe Village
545 W Moonglo Rd3.9(30 ratings)· Scottsburg average: 4
Part of American Senior Communities · 104 communities · 4.1★ average
1 / 5Quick Facts
- Total units
- 68
- Medicare rating
- 5 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 68
- Inspections
- View history (16 citations)
- Payment options
- Accepts private pay and Medicaid for qualified applicants
- Hospice partnership
- Hospice care offered in partnership with local hospice companies
- Short-term stays
- Respite care available for temporary family caregiver relief
- Therapy access
- On-site physical, occupational, and speech therapy included
CMS Care Compare
What Families Think
Reviews for Lake Pointe Village are sharply divided: some families praise the skilled care, communication, and cleanliness, while others describe serious lapses in basic care, hygiene, and food quality. With a 3.9 rating from a small pool of reviews, prospective families should ask detailed questions about staffing and daily care routines before choosing this community.
The Good
- Strong communication with family caregivers noted
- Staff described as friendly and hard-working
- One reviewer called it the cleanest facility seen
- Wide range of care services including hospice and respite
The Bad
- Multiple reports of neglect, including bed sores and cold meals
- One report of shared bathrooms with no shower for four residents
- One report of staff disregarding power of attorney decisions
- One serious allegation of missing snacks and neglected hygiene
AI-generated from reviews and community data.
Lake Pointe Village is a senior living community in Scottsburg, Indiana offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 3.9 out of 5 across 30 reviews.
About Lake Pointe Village
Lake Pointe Village is a senior living community in Scottsburg, Indiana, offering short-term rehabilitation, memory care, long-term care, respite care, hospice care, and outpatient therapy services.
Short-term rehabilitation is designed for those recovering from stroke, cardiovascular difficulties, orthopedic surgery, and other debilitating conditions. The program includes physical, occupational, and speech/language therapies, along with support from doctors, nurses, therapists, and social workers. Services encompass wound care, fall prevention, mobility training, strength-building programs, and aerobic conditioning, with the goal of helping residents return home safely with restored independence.
The memory care program is structured and research-based, utilizing a person-centered, wellness-focused model for individuals experiencing Alzheimer's disease or other forms of memory loss. Long-term care is available for those who struggle with daily tasks and require ongoing nursing care, therapies, and support from a full interdisciplinary care team in home-like, secure settings. The community accepts private pay and Medicaid for qualified applicants.
Respite care provides short-term stays for seniors, allowing family caregivers temporary relief from their responsibilities. Hospice and palliative care services are offered in partnership with local hospice companies, combining skilled nursing, pain management, spiritual counseling, and bereavement support. Outpatient therapy uses clinically-proven strategies and the latest technologies, with treatments designed to increase mobility and reduce pain under physician guidance.
Types of Care at Lake Pointe Village
Memory CareSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of Lake Pointe Village
3.9overall · 30 ratings combined
3.9★ on Google (30)
Shirelll Robinson
Oct 2025
The skill level and care that my dad receives let our family enjoy time away when needed not worrying about dad's care when not available to be there. Great communication with all care givers.
Steve Weber
Jun 2025
My 94 year old brother was at this facility for 2 weeks for physical therapy. During that time he never had a hot meal. Some meals were warm at best. He developed bed sores and asked for treatment. He never had a nurses aide or nurse address the issue. He does not have internet, consequently I am writing this review on his behalf. When a person goes to a facility for physical therapy and develops bed sores instead, there is something tragically wrong with this facility. They need to be investigated.
Robert Landram
May 2025
This place is awful, no cable,no air, two shared rooms share one bathroom with no shower, 4 people to 1 toilet, Also disregard durable power of attorney that people have over loved ones. Hold family against the wants of people with decision making power. Was going to release my loved one too me, then backed out after lying about other stuff as well. This place needs to be investigated and shut down.i absolutely hate this place for my loved one who I was caring for for the last 3 years and they basically are holding her against the law and her constitutional rights. Plz don't send anyone you care about to this God awful place
Kaitlyn Moberly
Oct 2024
I absolutely hate this place my great grandmother was a resident here and If it were my choice she wouldn't have gone to this facility my great grandmother was in her 90s, blind, incontinent, and couldn't walk. I would visit her every week at least 2-3 times per week, and bring her food items to snack on during the night as she was a diabetic. I found out that her snacks were being eaten by staff cause how can a 90 yo woman go through two grocery bags full of snacks in 4 days. I also brought her 4 bags of popcorn and in 2 days those were all gone. Then on top of that they never got her out of bed I seen her out of bed one time and as soon as I got there they put her in bed.They never let her listen to her tv at least it was never on when I got there and I would visit anytime during the day or evening never was on and my great grandmother always loved watching the rifleman, Daniel Boone, and gun smoke. Then, I noticed her clothes shoved in the closet not nice and neat not to mention she did not have a room mate she had a private room so why isn't her room taken care of! The floor was always filthy and never mopped, swept, her beside chest of drawers had dead flowers falling on the floor, nobody threw them away like come on for real!!!! It doesn't matter that she cannot see them it matters to the family that she knows we care about her !!!! I asked her one day if she was hungry and she said she was starving because she didn't like the food they gave her so they took advantage of her being blind and never brought her something to eat when she wanted an alternative.So the next day I bought her some mcdonalds Needless to say she was only there for a couple of months before she passed !!! This is absolutely rediculous I cannot imagine why they would treat her like this !!! I felt so bad for the past last months she had on earth. Please look somewhere else for care because this is not it at all !!!!! Do better lake pointe cause this is not acceptable!!!! 😡😡😡🤬🤬🤬And while the moderator is going to say they didnt have a Moberly that died in their care that's because her last name wasn't the same as mine !!!! But that's not the point the point is take your loved ones elsewhere !!!!!
Government Inspection History
5 inspection visits in the last three years, 16 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Aug 15, 2025Fire Safety StandardHealth Standard3 citations
Have horizontal exits used in accordance with safety requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 30, 2025
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 10, 2025
Have exits that are accessible at all times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 30, 2025
Oct 17, 2024Health Complaint1 citation
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 8, 2024
Aug 30, 2024Fire Safety StandardHealth Standard6 citations
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 18, 2024
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 18, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2024
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2024
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2024
Nov 13, 2023Infection Control1 citation
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2023
Aug 8, 2023Fire Safety StandardHealth Standard5 citations
Meet other general requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 31, 2023
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 31, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 14, 2023
Have properly located and lighted "Exit" signs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 31, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 31, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Lake Pointe Village offer?
Lake Pointe Village offers Memory Care and Skilled Nursing / Long Term Care.
Where is Lake Pointe Village located?
Lake Pointe Village is located at 545 W Moonglo Rd in Scottsburg, Indiana.
What do families say about Lake Pointe Village?
Reviews for Lake Pointe Village are sharply divided: some families praise the skilled care, communication, and cleanliness, while others describe serious lapses in basic care, hygiene, and food quality. With a 3.9 rating from a small pool of reviews, prospective families should ask detailed questions about staffing and daily care routines before choosing this community.
How did Lake Pointe Village do on recent health and safety inspections?
Lake Pointe Village had 5 government inspection visits in the last three years, with 16 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Lake Pointe Village?
Submit the Request Information form on this page to connect with Lake Pointe Village and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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