Brittany Messer
Apr 2026
Under staffed! Needs to get the place under control before taking in anymore patients!!
Hickory Creek at Madison
1945 Cragmont St
4.8(50 ratings)
Part of American Senior Communities · 96 communities · 4.1★ average
1 / 4Quick Facts
- Total units
- 36
- Medicare rating
- 5 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 36
- Location perk
- Building sits next to a city park
- Respite care
- Offers short-term respite stays for caregivers
- Hospice partnerships
- Hospice and palliative care via local partners
CMS Care Compare
What Families Think
Most families describe Hickory Creek at Madison as warm, attentive, and communicative, with strong nursing and therapy care that feels personal. A single sharply negative review raised serious concerns about cleanliness, pests, and staff professionalism, contrasting with the otherwise consistent praise.
The Good
- Nursing staff described as treating residents like family
- Therapy program praised for hard work and results
- Management communicates frequently about care changes
- Small facility size cited as allowing better care
- Help transitioning from private pay to Medicaid
The Bad
- One report of pest infestation and rundown conditions
- One report of rude staff and unprofessional management
AI-generated from reviews and community data.
About Hickory Creek at Madison
Hickory Creek at Madison in Madison, Indiana provides short-term rehabilitation, long-term care, respite care, and hospice care. The community is staffed by caring professionals including doctors, nurses, therapists, social workers, and other service care providers committed to person-centered care.
Short-term rehabilitation is designed for those recovering from stroke, cardiovascular difficulties, orthopedic surgery, and other debilitating conditions. Services include physical, occupational, and speech/language therapies, wound care, fall prevention, mobility training, and strength-building wellness programs. The community's Road to Recovery program brings together the interdisciplinary team, patient, and family within the first 72 hours after admission to map out discharge goals and identify what motivates the individual toward recovery.
Long-term care is available for those who struggle with daily tasks and can no longer be cared for at home due to illness, injury, frailty, or other limitations. Licensed nurses, specially-trained health care aides, and interdisciplinary care teams provide support in home-like, secure settings. Services include social services, activities, and physical, occupational, and speech therapies to help residents maintain independence. The community accepts private pay and Medicaid for qualified applicants.
Respite care offers short-term stays for elderly individuals, allowing home caregivers time to travel, start new jobs, recover from illness, or pursue other interests. The community carefully examines the needs of respite guests and provides the appropriate level of care to ensure comfortable stays.
Hospice and palliative care provide comfort, pain relief, and compassionate end-of-life support through partnerships with local hospice companies. Services include skilled nursing care, spiritual and bereavement counseling, medical equipment and supplies, and social services delivered by an interdisciplinary team of physicians, nurses, aides, volunteers, social workers, and clergy.
The community is nestled next to a city park in Madison, providing a beautiful landscape and access to local attractions.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4.8overall · 50 ratings combined
4.8★ on Google (50)
Sandra Bruns
Oct 2025
Excellent staff but they are overworked and if they were paid well, they wouldn’t be understaffed!
rob reese
Oct 2025
Hickory Creek was the best decision I could have made for my parents. The staff is caring, the food is good, and the care is exceptional. Management communicates frequently and lets me know whenever there are changes in care or if they want to try something different. Thank you, Hickory Creek!
Morgan Langley
Oct 2025
The best care for my grandmother in Madison. So grateful for this staff and home. They are always attentive and treat her as their own family.
Non Nope
Sep 2025
This facility is crawling with SPIDERS and COCKROACHES!!! the people are not taken care of properly and they are employing incredibly rude staff. The DON yelled at employees in front of us and it is one of THE MOST UNPROFESSIONAL ENVIRONMENTS I’VE EVER EXPERIENCED. DO NOT PUT YOUR LOVED ONES HERE! the facility itself is rundown and disgusting and the food is absolutely VILE!
Frequently Asked Questions
What types of care does Hickory Creek at Madison offer?
Hickory Creek at Madison offers Skilled Nursing / Long Term Care.
Where is Hickory Creek at Madison located?
Hickory Creek at Madison is located at 1945 Cragmont St in Madison, Indiana.
What do families say about Hickory Creek at Madison?
Most families describe Hickory Creek at Madison as warm, attentive, and communicative, with strong nursing and therapy care that feels personal. A single sharply negative review raised serious concerns about cleanliness, pests, and staff professionalism, contrasting with the otherwise consistent praise.
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