Vanetta Pike
Apr 2026
My dad stayed here after a stroke and received excellent care. He went on and on how he loved the food. He is naturally a complainer but had only good things to say about River Terrace! Definitely recommend!
1 / 5CMS Care Compare
Families consistently describe River Terrace Health Campus as a well-regarded skilled nursing and rehabilitation community in Madison, Indiana, with reviewers frequently praising the nursing and therapy staff. Reviews mention both short-term rehab stays after surgery and longer-term residency, with consistently positive experiences reported across both.
AI-generated from reviews and community data.
River Terrace Health Campus is a senior living community in Madison, Indiana offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 42 reviews.
River Terrace Health Campus is a 57-bed skilled nursing and long-term care facility in Madison, Indiana. The campus serves patients recovering from surgery and hospitalization as well as residents requiring ongoing care.
Family reviews paint a sharply divided picture. Positive reviewers consistently praise the physical appearance of the facility, cleanliness, and the quality of rehabilitation therapy and nursing care during successful stays. One family wrote their mother "was treated like a queen" and gained needed weight during her recovery. Families also highlight attentive dining service and a welcoming atmosphere. However, multiple one-star reviews raise serious concerns about staffing levels, medication management errors, and gaps in care coordination, with some families describing dangerous outcomes and feeling the facility's polished appearance masked inadequate care delivery.
The facility holds a 4.1 out of 5 stars across 42 Google reviews. Given the stark contrast between five-star accounts of excellent therapy and nursing care and one-star reports of preventable safety lapses and understaffing, prospective families should conduct thorough on-site visits and speak directly with current residents and staff before making a placement decision.
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Help Me Choose4.1overall · 42 ratings combined
4.1★ on Google (42)
Vanetta Pike
Apr 2026
My dad stayed here after a stroke and received excellent care. He went on and on how he loved the food. He is naturally a complainer but had only good things to say about River Terrace! Definitely recommend!
Amy Hughes
Apr 2026
The staff at River Terrace are the best and the facility is beautiful. Thank you for taking great care of our community.
Tina Shelton
Apr 2026
We had to put our mother in rehab after extensive back surgery at Leatherman Spine. when we arrived the nurses and aides made my mother feel right at home. It was dinner time and the staff had my mother's food waiting on here. I recognized one of the nurses from the local hospital and felt at ease. This place is such an upscale to your average rehab facilities, their physical therapy department followed up with my mother's surgeon with her progress. I cannot say enough about this facility, I am so happy our town has this GEM!!! Thank you to everyone at River Terrace, our family is truly grateful.
Lisa Smith
Apr 2026
I thought River Terrace of Madison Indiana took excellent care of my Mother while she was receiving rehab. Tiffany Lucas is the BEST!
Tiffany Smith
Apr 2026
Beautiful campus with exceptional staff providing quality care! My grandma was a resident at this campus and they did an amazing job of meeting her needs and making her feel at home! The facility truly cares about their residents. All teams are amazing from nursing to rehab and even their administrative staff truly care. 10/10 recommend this facility!
6 inspection visits in the last three years, 30 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 27, 2026
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 13, 2026
Have restrictions on the use of highly flammable decorations.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2026
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 29, 2026
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 29, 2026
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 27, 2026
Have generator or other power source capable of supplying service within 10 seconds.
Severity C of L: potential for minimal harm, widespreadCorrected Apr 13, 2026
Implement emergency and standby power systems.
Severity C of L: potential for minimal harm, widespreadCorrected Apr 13, 2026
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Apr 14, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 14, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 14, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 9, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 9, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 9, 2025
Have simulated fire drills held at unexpected times.
Severity C of L: potential for minimal harm, widespreadCorrected Feb 19, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 18, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 18, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 18, 2024
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 22, 2023
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 22, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 22, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2023
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2023
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2023
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2023
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity B of L: potential for minimal harm, patternCorrected Jan 18, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 25, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
River Terrace Health Campus offers Skilled Nursing / Long Term Care.
River Terrace Health Campus is located at 120 Presbyterian Ave in Madison, Indiana.
Families consistently describe River Terrace Health Campus as a well-regarded skilled nursing and rehabilitation community in Madison, Indiana, with reviewers frequently praising the nursing and therapy staff. Reviews mention both short-term rehab stays after surgery and longer-term residency, with consistently positive experiences reported across both.
River Terrace Health Campus had 6 government inspection visits in the last three years, with 30 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with River Terrace Health Campus and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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