4.3(31 ratings)
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Bedford Springs are sharply divided, with several families praising devoted nursing staff and rehab therapy, while at least two separate incidents describe alarming medication and conduct issues. Long-term residents' families report strong satisfaction, but recent short-stay experiences raise serious concerns about safety and treatment.
AI-generated from reviews and community data.
Bedford Springs Health And Rehabilitation is a senior living community in Bedford, Kentucky offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 31 reviews.
Bedford Springs Health And Rehabilitation is a skilled nursing and long term care community licensed for up to 60 residents. It is Medicare and Medicaid certified and holds a 5 of 5 star rating from the Centers for Medicare and Medicaid Services.
The community offers 24-hour staffing with on-site registered nurses, medication management, and private rooms with private bathrooms. Amenities include a restaurant style dining room, social activities and gathering spaces, cable or satellite television, housekeeping, dietary accommodations, wheelchair accessibility, and emergency call systems. Therapies include physical and occupational rehabilitation services.
Reviews are mixed regarding staff interactions and care quality. Some reviewers report exceptional experiences with warm, attentive nursing staff and therapists, particularly praising rehabilitation care and dining. Others describe concerning interactions with management and medication-related issues. A reviewer who stayed for two months following a stroke noted the nursing staff was very good and caring, while another who spent over two years there described the staff as extremely warm and committed. One reviewer wrote that the food was very good and the rooms were lovely.
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Help Me Choose4.3overall · 31 ratings combined
4.3★ on Google (31)
Janie Lilly
Apr 2025
Wonderful staff! You couldn’t ask for nicer people. Physical and occupational therapists were first-rate. And the food….oh my, was very good. I got addicted to their chef salad. The room I was in had recently been redecorated and was lovely. We chose Bedford Springs because it was two miles from our house but we couldn’t have made a better decision. I would definitely chose to go there again. Although I hope I won’t need to any time soon.
Teresa Ross
Nov 2024
I was recently there after a fall resulting in a fracture. I was refused my medication, so I decided to go home which resulted in being yelled at and called trashy by the lady that was in charge. I tried to remain calm during the uncalled for interaction. I do believe that had not been for my son being there that she would’ve hit me. I’m not sure what causes someone to behave that way, but my biggest worry is for the residence who cannot defend themselves. I did receive a call and an apology from the nursing home however, it does not excuse the verbal abuse nor the conditions of the nursing home. The baseboards appeared to have body fluids on them and the smell upon coming in the nursing home was so bad that it was nauseating. I have a hard time, believing having had been there recently, any of the five star reviews.
Lyle Hysinger
Nov 2024
My mother was a resident here for over 2 years. The staff here are extremely warm, loving and committed to caring for those who cannot help themselves. Of all the places Mom lived while needing this level of care, this was by far the best experience for her and us. My only regret is that we didn't get her to Bedford Springs sooner.
Ken Ridenour
Nov 2024
My family member was there for about 2 months after having a stroke. The nurses and the nursing aides were very good and nice there. I don't generally do reviews, but it meant a lot to us that he was so well cared for at Bedford Springs. I would definitely recommend them if you need rehab or long term care for your loved one. Thank you to all the staff for everything they did for our family.
Nicole Thomason
Nov 2024
Absolutely unacceptable the way this place treated my mother last night. Yesterday my mother was admitted here, and was ONLY there for three hours before the verbal and almost physical abuse started. she had broken her leg a couple days ago and she is now in a wheelchair chair. she has already been having trouble walking anyway with her condition. Last night it had been a few hours and my mom needed her pain medication but continued to not receive it. time kept passing and finally my mom decided to leave because of the pain. My brother picked her up around midnight to take her home so that she was able to just manage her medicine on her own. One of the staff members, a woman, began yelling and screaming at my mom and my brother for trying to leave. She called my mother “trash,” and said “the trash is leaving.” she also indirectly told my brother she would hit my mother in the face. This same woman told my mom they did not have her medicine, but then all of a sudden had it when my mom was walking out the door. another woman was sitting there the entire time this was happening and did absolutely nothing. my mom filed a formal complaint and will more than likely be pressing charges and calling the state. That kind of abuse is ABSERD and completely UNACCEPTABLE.
3 inspection visits in the last three years, 19 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 5, 2025
Develop a communication plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 5, 2025
Conduct risk assessment and an All-Hazards approach.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 5, 2025
Have restrictions on the use of portable space heaters.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 27, 2019
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2019
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2019
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2019
Meet other general requirements that are deficient.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2019
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2019
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2019
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2018
Meet requirements for the installation and maintenance of electrical systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2018
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2018
Provide appropriate foot care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2018
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2018
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2018
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2018
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Bedford Springs Health And Rehabilitation offers Skilled Nursing / Long Term Care.
Bedford Springs Health And Rehabilitation is located at 50 Shepherd Lane in Bedford, Kentucky.
Bedford Springs Health And Rehabilitation carries a 4.3 out of 5 rating from 31 Google reviews. Reviews of Bedford Springs are sharply divided, with several families praising devoted nursing staff and rehab therapy, while at least two separate incidents describe alarming medication and conduct issues. Long-term residents' families report strong satisfaction, but recent short-stay experiences raise serious concerns about safety and treatment. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Bedford Springs Health And Rehabilitation had 3 government inspection visits in the last three years, with 19 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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