1 / 5CMS Care Compare
Reviewers consistently praise the staff at New Castle Nursing & Rehabilitation for warm, personalized care and strong communication with families. Multiple families mention specific staff members by name, describing them as attentive, compassionate, and treating residents like family. The facility has also earned a CMS Five-Star rating for both overall quality and quality measures.
AI-generated from reviews and community data.
New Castle Nursing & Rehabilitation is a senior living community in New Castle, Kentucky offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.6 out of 5 across 29 reviews.
New Castle Nursing & Rehab is a skilled nursing facility located in New Castle, Kentucky, providing care in a safe environment designed to feel like home. The facility overlooks beautiful countryside in a small, quiet town setting.
The community treats each resident like family and strives to create an environment where residents can interact with the entire team. Staff members are described as friendly and attentive to individual resident needs. The facility has been recognized by the Centers for Medicaid and Medicare Services (CMS) as a Five-Star Overall and Quality Measures facility, a rating indicating quality much above average.
Residents are welcome to bring personal comforts from home or work with the facility to arrange accommodations. The community emphasizes making stays as pleasant as possible while maintaining a focus on health and safety.
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Help Me Choose4.6overall · 29 ratings combined
4.6★ on Google (29)
Donnie Callis
Mar 2024
Mom has been at New Castle over a year now and is doing good. The personal are great, very friendly and treat the residents and their family special. I've watched them help the residents with their needs and treat each one special . Thank You for all you do.
Harriet Beatty
Feb 2024
McKenzie Cox is the best CNA I’ve experienced interaction with during my visits with my cousin. She always has a smile on her face and genuinely cares about the residents there. I felt like my cousin was safe and got her needs met on McKenzie’s shift.
Emmy The Mini Macaw
Feb 2024
The staff took excellent care of my Dad when he was there and Kelly Holcomb played a huge role in making him feel comfortable, welcomed, loved and at home. She truly cares for each and every resident and it shows. She's a great asset to NCNH; not only because of the love and compassion she gives but also because of what experiences and knowledge she has gained throughout her years of being an employee there.
Jamie McPherson
Jan 2024
The staff at New Castle was amazing. We couldn't have asked for better care during the time our loved one was there. The staff was in constant communication with us on everything from therapy to meals to making sure that doctors appointments were scheduled. The staff made us feel like family and we were so thankful for all they did.
Arlene Self
Nov 2023
So my dad was in and out of this nursing home for the last 2 years. The staff , nurses rehab and even the lunch ladies were very nice. We loved them all dearly. They did a very good job with him. And I can’t forget about my daughter Christy Draque who is the activity director who did an awesome job with her papa and all the other residents that love her dearly. She is the Best. Thank you all so much for making us a part of your family.
3 inspection visits in the last three years, 22 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 19, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 12, 2025
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 5, 2025
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2025
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2025
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 19, 2025
Have simulated fire drills held at unexpected times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2025
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2020
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 16, 2020
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 16, 2020
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 16, 2020
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 16, 2020
Meet requirements for the use of electrical equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 16, 2020
Have restrictions on the use of portable space heaters.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2020
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2020
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2020
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 15, 2019
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 15, 2019
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 15, 2019
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2019
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2019
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
New Castle Nursing & Rehabilitation offers Skilled Nursing / Long Term Care.
New Castle Nursing & Rehabilitation is located at 50 Adams Street in New Castle, Kentucky.
Reviewers consistently praise the staff at New Castle Nursing & Rehabilitation for warm, personalized care and strong communication with families. Multiple families mention specific staff members by name, describing them as attentive, compassionate, and treating residents like family. The facility has also earned a CMS Five-Star rating for both overall quality and quality measures.
New Castle Nursing & Rehabilitation had 3 government inspection visits in the last three years, with 22 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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Home care agencies serving New Castle bring help to the house: daily living, companionship, and respite for family caregivers.
