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Reviews of Richwood Nursing & Rehab are sharply mixed: some visitors and families praise a clean, recently remodeled building with a friendly administrative team and engaging activities, while others describe serious lapses in daily care, communication, and staffing consistency. The facility holds a CMS Five-Star Quality Measures rating, but several reviewers say the hands-on experience for residents fell far short of that on paper.
AI-generated from reviews and community data.
Richwood Nursing & Rehab is a senior living community in La Grange, Kentucky offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Emergency Call System. Families rate it 3.4 out of 5 across 36 reviews.
Richwood Nursing & Rehab is a skilled nursing facility located in LaGrange, Kentucky, offering 24/7 personalized healthcare services and everyday living support in a state-of-the-art facility. The community provides compassionate caregiving after surgery, illness, or injury under physician-customized care plans, with licensed nurses available around the clock.
The facility offers a range of therapeutic services including physical, occupational, speech, and respiratory therapies to help patients build strength, skills, and confidence. Patients have access to an expansive rehab gym under the guidance of licensed experts, designed to support successful recovery and quick return home. Discharge planning services help patients and families prepare for life after leaving the facility or arrange for outside services.
Richwood sits in a beautiful, private neighborhood setting within the Cherrywood Place subdivision in LaGrange. The community features courtyards and a comfortable lobby for residents and families to visit and rest, along with an engaging daily schedule that allows patients to be as active and social as they choose.
The facility has been recognized by the Centers for Medicaid and Medicare Services as a Five-Star Quality Measures Rated facility, indicating quality much above average based on health inspections, staffing, and quality measures. Licensed nurses are available 24 hours a day, seven days a week to ensure patient-centered care and support.
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Help Me Choose3.4overall · 36 ratings combined
3.4★ on Google (36)
Nathan
May 2026
This place needs more staff on every shift. My Momma passed away there. My world will never be the same. She was fighting stage 4 cancer and also dementia including sundowners....b the few people who were available were nice though. Find a better place for loved one please.
D S Chase
Mar 2025
My father was there for almost a year after a stroke. He wanted to go to a facility in the area where his friends are. His nurse was good. There are no other good things to say about Richwood. I got him out as soon as I saw how residents were treated. They are about taking your very hard earned money and giving back very little. It is a shame. They should not be in business for the purpose of making money by taking advantage of those who don’t know there are other options. Do NOT put a loved one in this facility.
Connie Martin
Aug 2024
I want to thank Amber for making it painless helping me to get my sister to Kentucky from Florida. The administration bent over backwards to give Karen and my family 11/2 years of spending time as a family instead of alone in Florida. For the nurses and the staff that cared for her were so personable and interested in her well being that I never worried if she was being cared for. Thank you for being the kind of place that treats you with respect to both patients and their families.
Samantha Hughes
Apr 2024
This place deserves 0 stars. My mom was here for only 3 weeks and in that time, lost a lot of weight and her baseline functioning severely declined. She has suffered several strokes and is unable to speak or walk. The staff never called or asked when I was there, how to communicate, what her baseline was, never discussed goals or got to know her. I didn’t even talk to a member of the therapy team until the day of discharge. They never came to the care plan meeting and never called to update me on progress… I guess because she was never progressing. I highly doubt she worked with therapy much at all. Every time I went to go visit, which was any hour of the day, she was just laying in bed. They never got to know her or learned how to communicate. They didn’t even turn on her TV. So she just laid there staring at a wall, listening to her roommate talk loudly. Now we have to start all over again to get her back to how she was. All nursing staff was agency, so it was someone new daily. Never again!!!! Don’t take your loved ones here.
bikinglawyer
Mar 2018
I have the opportunity to tour Richwood Nursing & Rehab weekly. I find the Administrative staff including nursing leadership very responsive, very friendly, very professional. I love that the main dining room is near the entrance and I see lots of patients out enjoying the group meals and activities. Richwood is very clean and was remodeled recently. There seems to be a real family feel at the building. I know some of the administrative staff volunteer their time to take some of the patients out on special outings including fishing, to rock concerts, and do lots of other things to make life better for these patients. I attended a really fun fire-work show for the patients on July 4th this year. Great building!
4 inspection visits in the last three years, 30 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 8, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 8, 2025
Observe each nurse aide's job performance and give regular training.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 16, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 16, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 16, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 16, 2025
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 16, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 16, 2025
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 16, 2025
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2025
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2025
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 16, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 16, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 2, 2024
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 1, 2019
Ensure proper usage of power strips and extension cords.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 1, 2019
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 1, 2019
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2019
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2019
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2019
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2019
Have restrictions on the use of portable space heaters.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2019
Honor the resident's right to manage his or her financial affairs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2019
Have exits that are accessible at all times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2019
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2018
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2018
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2018
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2018
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Severity C of L: potential for minimal harm, widespreadCorrected Jun 20, 2018
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Richwood Nursing & Rehab offers Skilled Nursing / Long Term Care.
Richwood Nursing & Rehab is located at 1012 Richwood Way in La Grange, Kentucky.
Reviews of Richwood Nursing & Rehab are sharply mixed: some visitors and families praise a clean, recently remodeled building with a friendly administrative team and engaging activities, while others describe serious lapses in daily care, communication, and staffing consistency. The facility holds a CMS Five-Star Quality Measures rating, but several reviewers say the hands-on experience for residents fell far short of that on paper.
Richwood Nursing & Rehab had 4 government inspection visits in the last three years, with 30 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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