Betty T
Jun 2026
Overall experience is amazing! The best therapy I have ever had. They come to my room when I need them to to finish therapy if I am having issues getting there. The food is great as well with what I need for my health.
1 / 2Quick Facts
- Total units
- 162
- Medicare rating
- 2 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 162
- Inspections
- View history (52 citations)
- Quality rating
- CMS Five-Star Quality Measures rated facility
- Therapy services
- On-site physical, occupational, speech, and respiratory therapy
- Location
- Near multiple hospitals off Route 60 and I-265
- Case management
- One family reported no case manager assigned
CMS Care Compare
What Families Think
Reviews of Valhalla Post Acute are mixed, with strong praise for physical, occupational, and speech therapy but serious concerns about nursing communication, medication administration, and basic facility upkeep. Some families report a caring, responsive staff, especially during emergencies, while others describe a lack of follow-through on medical orders and family communication.
The Good
- Therapy staff (PT/OT/speech) praised as excellent
- Staff stayed on-site during severe storm for care
- CMS Five-Star Quality Measures rated facility
- Courtyards and pond for visiting families
- Nurses responsive with texts about resident status
The Bad
- Multiple reports of medication dosing errors
- One report of no case manager or family communication
- One report of maintenance issues: broken blinds, flickering lights, wall damage
- Complaints about bland, cold food service
AI-generated from reviews and community data.
Valhalla Post Acute is a senior living community in Louisville, Kentucky offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 3.6 out of 5 across 138 reviews.
About Valhalla Post Acute
Valhalla Post Acute is a skilled nursing facility located in Louisville, Kentucky, providing compassionate care in a state-of-the-art setting. The facility offers 24/7 personalized healthcare services and everyday living support, with licensed nurses available around the clock to ensure patient safety and comfort.
The community provides physical, occupational, speech, and respiratory therapies to help patients build strength, skills, and confidence during recovery. Care is delivered according to physician-customized care plans following surgery, illness, or injury. An expansive rehab gym staffed by licensed experts supports patients' recovery goals, and discharge planning services help patients and families prepare for life after leaving the facility.
Valhalla Post Acute offers a range of support services including patient-centered care focused on treating residents as individuals. The facility maintains a beautiful physical environment with courtyards and a pond, where patients and families can visit and rest. An engaging daily schedule of activities encourages residents to remain active and social.
Located centrally off Route 60 and I-265, the facility provides convenient access to multiple award-winning hospitals. The community has been recognized by the Centers for Medicaid and Medicare Services as a Five-Star Quality Measures Rated facility.
Types of Care at Valhalla Post Acute
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Outdoor Patio
- Security
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Valhalla Post Acute
3.6overall · 138 ratings combined
3.6★ on Google (138)
Ava Rowland
Apr 2026
From the moment we arrived, we felt supported and welcomed. The nurses were professional, patient, and always quick to respond when help was needed. Therapy services were outstanding and made such a difference in recovery. We were so happy to see that they have a cooking club. The treats were wonderful. You can tell this facility truly cares about their residents and families.
Stephanie Weatherholt
Apr 2026
If I could give zero stars I would. I plead with you to never take your loved one here for rehab! One huge concern with this place is there is no case manager. There is absolutely no communication with family!The nurses were so rude. I could not ask any questions about my mother without them giving me a snarky response back. As a result, they didn’t give her correct dosage of torsemide (water pill for her congestive heart failure) and she swelled up and gained 15 lbs in 4 days!!! I did all of her laundry while she was there but they took it one day without me knowing. We asked for it back several times as her discharge date was approaching and we never got it back! She was then sent to assisted living and Valhalla sent them the list of meds they had been giving her for 2 weeks and it turns out they also had not been giving her blood pressure medication!! Not impressed with therapists either. One PT told me she walked steps just fine with 2lb weights on each ankle. My poor mother can barely lift her leg 3 inches off the floor. She obviously had the wrong patient. They about put my mother in her grave and for that matter me too!!!
Dennis Horn
Apr 2026
A somewhat bizarre experience for a family member who had a multi-week stay here for rehab. At first glance, the facility itself looks nice, but don't look too closely. Our window blinds would not work so no natural light. One ceiling light flickered constantly and we were told nothing could be done about it. Gashes and dents in the walls. Just needs some TLC. Professional staff (PT, OT) were fantastic to work with but nursing staff was a bit preoccupied. Doctor ordered new topical lotion to be delivered, but weeks went by and it never showed up. Nurses told us "Yeah, the pharmacy's slow here." The very bland food sat outside the room long enough to get cold. No warming trays. Nurses also apologized for this and said that nothing seems to be able to be done about the poor quality food service. Just an odd experience.
JOYCE LASCOE
Jan 2026
During this storm we experienced, Valhalla paid to keep staff through till Monday 1-26-25. They took excellent care of my daughter. The floor nurse even texted me about my daughter since we weren’t able to drive in on Sunday.
Government Inspection History
7 inspection visits in the last three years, 52 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Mar 20, 2026Fire Safety StandardHealth Standard13 citations
Establish staff and initial training requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 1, 2026
Develop a communication plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 1, 2026
Establish procedures for tracking staff and patients during an emergency.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 1, 2026
Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 1, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 1, 2026
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2026
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2026
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2026
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2026
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2026
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2026
Have simulated fire drills held at unexpected times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2026
Have restrictions on the use of portable space heaters.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2026
Aug 8, 2025Health Complaint1 citation
Provide appropriate foot care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 15, 2025
May 14, 2025Fire Safety StandardHealth Standard9 citations
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 15, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 1, 2025
Have properly located and lighted "Exit" signs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2025
Observe each nurse aide's job performance and give regular training.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 8, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 1, 2025
Have restrictions on the use of portable space heaters.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2025
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2025
May 17, 2024Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected May 6, 2024
Apr 20, 2024Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 6, 2024
Apr 17, 2024Fire Safety Complaint1 citation
Provide a written emergency evacuation plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected May 5, 2024
Feb 6, 2024Fire Safety StandardHealth ComplaintHealth Standard26 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 1, 2022
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 1, 2022
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 1, 2022
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 9, 2024
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 1, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 4, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 5, 2024
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 5, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 9, 2024
Dispose of garbage and refuse properly.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 1, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 1, 2024
Have properly located and lighted "Exit" signs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 2, 2024
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 1, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 2, 2024
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2024
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 5, 2024
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 2, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 1, 2024
Have power receptacles that are properly grounded.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 1, 2024
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 1, 2024
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Valhalla Post Acute offer?
Valhalla Post Acute offers Skilled Nursing / Long Term Care.
Where is Valhalla Post Acute located?
Valhalla Post Acute is located at 300 Shelby Station Drive in Louisville, Kentucky.
What do families say about Valhalla Post Acute?
Reviews of Valhalla Post Acute are mixed, with strong praise for physical, occupational, and speech therapy but serious concerns about nursing communication, medication administration, and basic facility upkeep. Some families report a caring, responsive staff, especially during emergencies, while others describe a lack of follow-through on medical orders and family communication.
How did Valhalla Post Acute do on recent health and safety inspections?
Valhalla Post Acute had 7 government inspection visits in the last three years, with 52 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Valhalla Post Acute?
Submit the Request Information form on this page, or contact Valhalla Post Acute directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Valhalla Post Acute? Claim this listing to update photos, pricing, and details. It's free.
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