MyLivingChoice

Thornton Terrace Health Campus

188 Thornton Rd

4.6(23 ratings)

Thornton Terrace Health Campus, photo 11 / 5

Quick Facts

Total units
55
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
55
Operator
Run by Trilogy Health Services
Nearby hospitals
Near Norton KDH and Ascension St. Vincent Jennings
Adult day services
Offers daytime adult day care services
Rehab therapies on-site
Physical, occupational, and speech therapy available
Respite care
Short-term respite stays for recovering seniors

What Families Think

Reviews for Thornton Terrace are mixed, with families praising attentive rehab staff and specific caregivers in the memory care area, while others describe serious concerns about safety, missing belongings, and unresponsive management. Overall sentiment skews positive on Google, but the negative reviews raise significant care-quality red flags worth investigating further.

The Good

  • Attentive rehab staff after pacemaker surgery
  • Genuine, caring CNA in dementia unit
  • Staff called family with any changes
  • Food described as delicious
  • Clean facility per multiple visitors

The Bad

  • One report of missing jewelry after resident's death
  • One detailed report of repeated falls from bed
  • One account of staff dismissing mobility device needs
  • One report describes management as unresponsive to complaints

AI-generated from reviews and community data.

Thornton Terrace Health Campus is a senior living community in Hanover, Indiana offering Assisted Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.6 out of 5 across 23 reviews.

About Thornton Terrace Health Campus

Thornton Terrace Health Campus is a senior living community in Hanover, Indiana, operated by Trilogy Health Services. The campus offers multiple levels of care including independent living apartments, assisted living, memory care, skilled nursing services, and adult day services to meet residents' varying needs.

Assisted living services at Thornton Terrace support residents who need help with daily tasks like scheduling appointments, managing medications, and handling household chores. For residents navigating memory loss, the community employs a Best Friends Approach with trained companions who understand each resident's life story, along with Daily Rhythms programming that provides consistent engagement throughout the day and fulfilling activities designed to stimulate the mind and encourage socialization.

The community offers comprehensive rehabilitation services including physical, occupational, and speech-language pathology, as well as short-term respite care for seniors recovering from illness or injury. Adult day services provide quality care for residents during daytime hours, giving family caregivers time for themselves. Chef-prepared meals are included with most service offerings and accommodate various dietary restrictions including heart-healthy, diabetic-friendly, and texture-modified options.

Lifestyle programming at Thornton Terrace features fitness classes through the Vitality program, arts experiences through the Artisan program, enrichment clubs, games, live music, and themed events. The community is located near medical facilities including Norton KDH, Clark Memorial, and Ascension St. Vincent Jennings, as well as local churches. Campus amenities include large gathering spaces, libraries, community rooms, outdoor walking paths, fitness spaces, beauty and barber services, and landscaped courtyards.

Residents are encouraged to bring well-behaved pets and their own furniture and belongings to personalize their living spaces. Most levels of care include laundry and housekeeping services, and all residents are invited to participate in scheduled outings, family visits, and community events. Clinical-grade alert systems and monitoring technology are available to ensure residents can quickly receive assistance when needed.

Types of Care at Thornton Terrace Health Campus

Assisted LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Arts and Crafts
  • Day Trips and Outings
  • Games
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of Thornton Terrace Health Campus

4.6overall · 23 ratings combined

4.6★ on Google (23)

Tom Britt

Jun 2026

via Google

My father used to volunteer here, playing cards and games with residents in retirement. When he was diagnosed with dementia a few years ago, we took advantage of their adult day care a few times as dad was comfortable and familiar with many of the staff already. When we just couldn't keep up with his care at home, he was admitted as a full-time resident in mid November and the folks at Thornton Terrace were just amazing from start to unfortunately the finish in mid February. Early on, dad actually did better than he did at home with 24/7 care. He was eating well, chatting up the aids/nurses, and had a steady stream of visitors. As the dementia took its course and he contracted Covid (from a visitor) and partial pneumonia, he declined fairly rapidly - but his care did not suffer. I can't say enough about the staff, aides, nurses, and kitchen team at Thornton Terrace - they were very accommodating to my mom (who was there nearly 24/7), made dad feel comfortable and cared for, and gave us kids a lot of comfort knowing that he was in a good place. I had a blink camera in his room recording any movement, and reviewed activity daily, and the staff there never missed a beat. A big thank you from our family to everyone at Thornton Terrace - you allowed us to focus on our last days with our dad instead of worrying about his level of care. There was a little whisper in late 2025 about some of the staff leaving TT to go to work for a "competitor in town" - they were lured by a few extra bucks a week. It caused some of the remaining staff to have to work extra hours to cover for the gaps, but in our minds we were left with the people who are there for the right reasons - to help others in their time of need. It didn't go unnoticed, and we certainly appreciated your love and compassion to our dad!

Dani Grossman

Jun 2025

via Google

Family atmosphere, a lot of activities, and caring staff!

Greg Bentz

Jun 2025

via Google

A great place for rehab, and everyone is so helpful and friendly.

Request information

Ask about availability, pricing, or a tour. Your details go only to Thornton Terrace Health Campus, never sold or shared.

Government Inspection History

4 inspection visits in the last three years, 22 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Sep 10, 2025Fire Safety StandardHealth Standard8 citations
  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 26, 2025

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 26, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 26, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 4, 2025

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2025

Aug 21, 2024Fire Safety StandardHealth Standard3 citations
  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 4, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2024

Jan 11, 2024Health Complaint2 citations
  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 31, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 31, 2024

Jul 3, 2023Fire Safety StandardHealth Standard9 citations
  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 1, 2023

  • Meet requirements for sections of health care facilities separated by fire resistive construction.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 1, 2023

  • Meet other general requirements that are deficient.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 1, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 1, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 21, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 1, 2023

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 1, 2023

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 21, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 21, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Thornton Terrace Health Campus offer?

Thornton Terrace Health Campus offers Assisted Living and Skilled Nursing / Long Term Care.

Where is Thornton Terrace Health Campus located?

Thornton Terrace Health Campus is located at 188 Thornton Rd in Hanover, Indiana.

What do families say about Thornton Terrace Health Campus?

Reviews for Thornton Terrace are mixed, with families praising attentive rehab staff and specific caregivers in the memory care area, while others describe serious concerns about safety, missing belongings, and unresponsive management. Overall sentiment skews positive on Google, but the negative reviews raise significant care-quality red flags worth investigating further.

How did Thornton Terrace Health Campus do on recent health and safety inspections?

Thornton Terrace Health Campus had 4 government inspection visits in the last three years, with 22 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Thornton Terrace Health Campus?

Submit the Request Information form on this page to connect with Thornton Terrace Health Campus and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Thornton Terrace Health Campus? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Hanover.