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Salem Crossing

200 Connie Ave

4.3(30 ratings)

Part of American Senior Communities · 104 communities · 4.1★ average

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Salem Crossing, photo 11 / 5

Quick Facts

Total units
92
Medicare rating
5 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
92
Inspections
View history (16 citations)

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of Salem Crossing are sharply split: several families praise kind, attentive staff and personalized care plans, while other families report serious neglect, including untreated bed sores and medical emergencies from dehydration and uncontrolled blood sugar. This is a skilled nursing and long-term care community, and the reviews highlight real variability in day-to-day care quality.

What reviewers praise

  • Staff described as kind and loving
  • Individual care plans praised by families
  • Physical therapy staff singled out for praise
  • Some residents say staff go above and beyond

What reviewers flag

  • Multiple reports of bed sores families weren't allowed to see
  • Two reports of residents sent to ER for dehydration/high blood sugar
  • One report of resident found unbathed and in soiled clothing
  • One report describes facility as understaffed and inattentive

AI-generated from reviews and community data.

Salem Crossing is a senior living community in Salem, Indiana offering Skilled Nursing / Long Term Care. Amenities include Social Activities, Housekeeping and Emergency Call System. Families rate it 4.3 out of 5 across 30 reviews.

About Salem Crossing

Salem Crossing is a skilled nursing and long-term care community in Salem, Indiana, operated by American Senior Communities. Licensed for up to 92 residents, the facility is Medicare and Medicaid certified and holds a 5-star overall rating from the Centers for Medicare and Medicaid Services.

The community offers 24-hour staff coverage, on-site nursing, medication management, housekeeping, dietary accommodations, and an emergency call system. Residents have access to private rooms with private bathrooms, social activities, and wheelchair-accessible facilities.

Reviews are mixed regarding day-to-day care and attention. Some reviewers reported that staff were caring and attentive, with one noting that staff were "absolutely fabulous" and "do anything and everything to make you feel at home." Others raised concerns about personal hygiene, wound care, monitoring of health conditions, and the level of staffing and activity programming available to residents.

Types of Care at Salem Crossing

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities

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Reviews of Salem Crossing

4.3overall · 30 ratings combined

4.3★ on Google (30)

Write a review

Lisa Tincher

Mar 2026

via Google ↗

I was sent here from Indianapolis,I was released cause of insurance I just want to say this place was wonderful the people that works there is absolutely fabulous they do anything and everything to make you feel at home would I live here absolutely thats how great it is i want to put names but I dont want to misspell everyone's name wrong so ...1st,2nd,3rd shift workers was fantastic also the physical therapy staff ❤️ will miss you all!!! If you all want to stay in touch you have my cell number or Facebook

Chasity Epperson

Oct 2024

via Google ↗

Don’t recommend this place to anyone with a loved one as my grandma was recently just there and was sent to the ER because she wasn’t acting right. She got to the ER and her sugar was 694 and she was severely dehydrated. On top of all of that she had a BIG bed sore that they refuse to let us see. If you want to hold onto your loved ones longer DO NOT send them here. If we would not have sent her out she would not be here today.

Michelle

Oct 2024

via Google ↗

Wouldn't recommend this place. My mother was sent there after a 40 day Stay in the hospital. Very poorly taking care of. My mother was there maybe 3 wks and got a severe bed sore that they refused to let us see . Her mouth wasn't taking care over . On the 3rd week of her being there she wasn't acting right and wasn't responding the greatest. Had them send her out only to find out from the emt that her sugar was above 600 and several diehited. If we wouldn't have send her out she would be gone.

Ashley Smith

Jul 2021

via Google ↗

My grandma is here and the staff is very kind and loving to her. They do well with individual care plans for each patient to ensure each person is getting the care they need.

joevishnu

Sep 2014

via Google ↗

On a recent visit, I found my father unshaven, not bathed and wearing soiled clothing. He was sitting across from the nurse's station and there were no activities going on for him to participate in. It was extremely depressing and I cried when I left him that evening. This place seems under-staffed and unattentive and in desperate need of a directed activity program.

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Government Inspection History

4 inspection visits in the last three years, 16 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jun 6, 2025Fire Safety StandardHealth Standard1 citation

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2025

Dec 3, 2024Health Complaint1 citation

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 11, 2024

Jun 5, 2024Fire Safety StandardHealth ComplaintHealth Standard11 citations

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 14, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 3, 2024

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 14, 2024

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 3, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 3, 2024

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 3, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 3, 2024

  • Meet other general requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 3, 2024

  • Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 3, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 3, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 14, 2024

May 12, 2023Fire Safety StandardHealth Standard3 citations

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 26, 2023

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 26, 2023

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 26, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Salem Crossing offer?

Salem Crossing offers Skilled Nursing / Long Term Care.

Where is Salem Crossing located?

Salem Crossing is located at 200 Connie Ave in Salem, Indiana.

What do families say about Salem Crossing?

Reviews of Salem Crossing are sharply split: several families praise kind, attentive staff and personalized care plans, while other families report serious neglect, including untreated bed sores and medical emergencies from dehydration and uncontrolled blood sugar. This is a skilled nursing and long-term care community, and the reviews highlight real variability in day-to-day care quality.

How did Salem Crossing do on recent health and safety inspections?

Salem Crossing had 4 government inspection visits in the last three years, with 16 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Salem Crossing?

Submit the Request Information form on this page, or contact Salem Crossing directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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