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Senior Helpers

2783 Charlestown Rd, New Albany, Indiana

4.7(27 ratings)· New Albany average: 4.3

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Senior Helpers, photo 11 / 5

Quick Facts

Veterans benefits
Helps veterans and spouses secure VA benefits
Transitional care
Support for recovery at home after hospital stays
Accreditation
CHAP Age-Friendly Care at Home certified
Respite care
Offers relief services for family caregivers

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe Senior Helpers of Southeastern Indiana as a reliable in-home care service where individual caregivers build close, patient relationships with clients, including those with dementia. Reviewers consistently praise specific caregivers by name for their dependability and compassion, especially during difficult circumstances like managing dementia care.

What reviewers praise

  • Caregivers praised by name for patience and reliability
  • Effective with dementia and challenging behaviors
  • Available for emergency support
  • Caregivers described as feeling like family
  • Professional and caring management staff

What reviewers flag

  • No published pricing information available
  • Only 27 reviews, a fairly small sample

AI-generated from reviews and community data.

Senior Helpers is a home care agency serving New Albany, Indiana offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.7 out of 5 across 27 reviews.

About Senior Helpers

Senior Helpers of Southeastern Indiana is an in-home senior care provider established in 2015 and owned by Nancy Galloway. The company offers tailored home care services ranging from companion care for seniors needing daily assistance to specialized care for those with Alzheimer's, dementia, Parkinson's disease, and other chronic conditions.

The company's service offerings include the Senior Gems program, which uses specialized techniques and activities matched to cognitive stages for individuals with Alzheimer's and dementia; companion care that pairs one-on-one interaction with practical household help; personal care assistance with bathing, grooming, and mobility support; and transitional care to help seniors recover safely at home following hospital or facility stays. Senior Helpers also provides respite services for family caregivers, hospice support services, and assistance for veterans and their spouses in securing benefits.

Senior Helpers of Southeastern Indiana holds Age-Friendly Care at Home certification from Community Health Accreditation Partner (CHAP), employing a person-centered care approach focused on the 4Ms: What Matters, Medication, Mentation, and Mobility. Caregivers receive specialized training and certifications appropriate to the conditions they support, including Parkinson's disease management and dementia care techniques.

The team consists of highly-qualified caregivers and staff who live in the local metro area and are invested in the community. The company's primary goal is to help provide a high quality of life for clients and their families by delivering customized, dependable, and affordable care that supports aging in place.

Types of Care at Senior Helpers

At-Home Care

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • Medication Management

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Reviews of Senior Helpers

4.7overall · 27 ratings combined

4.7★ on Google (27)

Phyllis Lockwood

Dec 2024

via Google ↗ · Report

I can’t give enough praise to the caregivers we’ve had helping my husband, but our permanent helper, Sheba Reed is the very best! My husband has dementia and he requires a lot of patience to deal with his everyday needs. Sheba has the patience of Job! Nothing that he does gets to her or try’s her patience. I wish we could have her everyday all day! Thank you VA and Senior Helpers!!

Betty Jones

Aug 2024

via Google ↗ · Report

Professional caring services of caregivers and management staff as well. THANKS

Laura A Echsner

Jun 2023

via Google ↗ · Report

4.8 stars. Aubrey is my second and hopefully last caregiver I will ever have. She is amazing!

Rebecca Posante

Aug 2019

via Google ↗ · Report

Our mom's care taker is like part of the family. Always available if we need her in an emergency.

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Frequently Asked Questions

What types of care does Senior Helpers offer?

Senior Helpers offers At-Home Care.

Where is Senior Helpers located?

Senior Helpers is located at 2783 Charlestown Rd in New Albany, Indiana.

What do families say about Senior Helpers?

Senior Helpers carries a 4.7 out of 5 rating from 27 Google reviews. Families describe Senior Helpers of Southeastern Indiana as a reliable in-home care service where individual caregivers build close, patient relationships with clients, including those with dementia. Reviewers consistently praise specific caregivers by name for their dependability and compassion, especially during difficult circumstances like managing dementia care. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Senior Helpers?

Submit the Request Information form on this page, or contact Senior Helpers directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of New Albany.

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