MyLivingChoice

Senior Helpers

2783 Charlestown Rd

4.7(27 ratings)· New Albany average: 4.3

Senior Helpers — photo 11 / 5

Quick Facts

Veterans benefits
Helps veterans and spouses secure VA benefits
Transitional care
Support for recovery at home after hospital stays
Accreditation
CHAP Age-Friendly Care at Home certified
Respite care
Offers relief services for family caregivers

What Families Think

Families describe Senior Helpers of Southeastern Indiana as a reliable in-home care service where individual caregivers build close, patient relationships with clients, including those with dementia. Reviewers consistently praise specific caregivers by name for their dependability and compassion, especially during difficult circumstances like managing dementia care.

The Good

  • Caregivers praised by name for patience and reliability
  • Effective with dementia and challenging behaviors
  • Available for emergency support
  • Caregivers described as feeling like family
  • Professional and caring management staff

The Bad

  • No published pricing information available
  • Only 27 reviews, a fairly small sample

AI-generated from reviews and community data.

About Senior Helpers

Senior Helpers of Southeastern Indiana is an in-home senior care provider established in 2015 and owned by Nancy Galloway. The company offers tailored home care services ranging from companion care for seniors needing daily assistance to specialized care for those with Alzheimer's, dementia, Parkinson's disease, and other chronic conditions.

The company's service offerings include the Senior Gems program, which uses specialized techniques and activities matched to cognitive stages for individuals with Alzheimer's and dementia; companion care that pairs one-on-one interaction with practical household help; personal care assistance with bathing, grooming, and mobility support; and transitional care to help seniors recover safely at home following hospital or facility stays. Senior Helpers also provides respite services for family caregivers, hospice support services, and assistance for veterans and their spouses in securing benefits.

Senior Helpers of Southeastern Indiana holds Age-Friendly Care at Home certification from Community Health Accreditation Partner (CHAP), employing a person-centered care approach focused on the 4Ms: What Matters, Medication, Mentation, and Mobility. Caregivers receive specialized training and certifications appropriate to the conditions they support, including Parkinson's disease management and dementia care techniques.

The team consists of highly-qualified caregivers and staff who live in the local metro area and are invested in the community. The company's primary goal is to help provide a high quality of life for clients and their families by delivering customized, dependable, and affordable care that supports aging in place.

Types of Care

Home Health and Hospice

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Reviews

4.7overall · 27 ratings combined

4.7★ on Google (27)

Phyllis Lockwood

Dec 2024

via Google

I can’t give enough praise to the caregivers we’ve had helping my husband, but our permanent helper, Sheba Reed is the very best! My husband has dementia and he requires a lot of patience to deal with his everyday needs. Sheba has the patience of Job! Nothing that he does gets to her or try’s her patience. I wish we could have her everyday all day! Thank you VA and Senior Helpers!!

Betty Jones

Aug 2024

via Google

Professional caring services of caregivers and management staff as well. THANKS

Laura A Echsner

Jun 2023

via Google

4.8 stars. Aubrey is my second and hopefully last caregiver I will ever have. She is amazing!

Rebecca Posante

Aug 2019

via Google

Our mom's care taker is like part of the family. Always available if we need her in an emergency.

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Nearby Communities

Other senior living options within 25 miles of New Albany.