17475 Dugdale Dr
3.3(31 ratings)· South Bend average: 4
1 / 4CMS Care Compare
Reviews for Holy Cross Rehabilitation & Wellness are sharply divided: many families praise the therapy team and specific nurses and CNAs by name for compassionate, skilled care, while a substantial number of other reviewers describe serious neglect, slow response to call lights, and unclean conditions. The 3.3 average rating reflects this split between glowing short-term rehab success stories and alarming reports of understaffing and poor hygiene.
AI-generated from reviews and community data.
Holy Cross Rehabilitation & Wellness in South Bend, Indiana offers skilled nursing care and short-term rehabilitation services for older adults, along with options for long-term living and memory care. The community tailors care plans to each resident's individual needs, with a focus on meeting medical and spiritual needs through round-the-clock professional care.
The facility emphasizes personalized, compassionate care delivered by trained clinical and therapy teams who work collaboratively to help residents achieve their health and wellness goals. The interdisciplinary team approach addresses the whole person—mind, body, and spirit—in a safe, warm, and friendly environment.
Residents have access to a range of amenities and spaces designed to support wellbeing and social engagement, including a rehabilitation gym, a Heart Room for activities like puzzles and games, an interfaith Chapel, and grounds available for walking and enjoying the outdoors. The community supports day trips to nearby South Bend-area attractions.
Holy Cross works to ease transitions for residents and families, whether following a medical event, surgery, or moving to long-term care. Staff in Admissions, Social Work, and the Business Office assist with paperwork, the moving process, and care planning to help families navigate the transition.
As a not-for-profit organization affiliated with Trinity Health Senior Communities, Holy Cross welcomes questions about care options and costs, and encourages family involvement through visitation and participation in community life.
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Help Me Choose3.3overall · 31 ratings combined
3.3★ on Google (31)
Anne Suhr
Jun 2026
Staff are amazing. Very cheerful and caring. Only issues are there are no activities after 3:00. My mom gets sad when she’s all alone. Also the building in general is dark. Needs better lighting. Updated decode wouldn’t hurt either. My mom called it a dungeon.
Connie Guerra
May 2026
Beautiful rehab place
Sharon Hill
May 2026
Our dad received care here seven years ago, and when our mom needed services, we chose this same place again—and received the same excellent care. The physical and occupational therapy team is patient, skilled and knowledgeable. The nurses and the CNA's are nice, attentive, patient, and kind. They show they care about their patience. The facility is very clean and well maintained. The rooms are private and spacious. Social worker was very informative and helpful. Holy Cross is highly recommended and truly made a difference in our Mom's recovery journey and hope it makes a difference in your loved ones as well.
Lisa Gavazzoni
Mar 2026
My mom was put in there for some physical therapy and from the first day it was horrible, they would move her phone at night so she couldn't call us then she took a turn for the worse and we told the nurse we wanted her to go back to the hospital and she refused and said mom didn't need to go and argued with us, two days later we demanded that mom be taken to the hospital and once there we found out that he had a heart attack within the last two days. Mom died a week later... this place should be shut down, mom was on very high level of oxygen and they took it off and put her in tge bathroom and left her there yelling she couldn't breathe.... this place is a joke... I would never recommend it to anyone
m william
Dec 2025
Excellent place for my mom. She is 96 with dementia. She fell a few weeks back, broke her hip and fractured her shoulder. After surgery she moved to holy cross for rehab. They take Excellent care of her. Keeping her and the place very clean, the food is very good and it quiet and pleasant. They move from her bed to wheel chair. Take out ro comminarea for meals and vist with others. Rehab each day takes her and gets her to stand and walk as much as she can. They helped me with insurance and other needs like getting wheel chair, hospital bed for home and other suggestions for home care. Can't say enough about how well everything has gone! I would give ten stars ! Thank you holy cross rehab. Mark
Holy Cross Rehabilitation & Wellness offers Skilled Nursing / Long Term Care.
Holy Cross Rehabilitation & Wellness is located at 17475 Dugdale Dr in South Bend, Indiana.
Reviews for Holy Cross Rehabilitation & Wellness are sharply divided: many families praise the therapy team and specific nurses and CNAs by name for compassionate, skilled care, while a substantial number of other reviewers describe serious neglect, slow response to call lights, and unclean conditions. The 3.3 average rating reflects this split between glowing short-term rehab success stories and alarming reports of understaffing and poor hygiene.
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